June 2004 NEC Business Solutions Ltd
30 - Chapter 3 Remote Access
Doc. No. 8557 - Release 1.1
June 2004
To set up the Default phone book entry
1 Start the remote software on the support computer.
2 From the CoSession Remote Viewer Control Center window, click
“Phone book.”
3 In the Phone Book window, confirm that the “Name” field contains
“Default.”
4 For modem connections, in the “Phone ID” field, enter digits routinely
used for making calls, such as 0.
5 In the Communications type box, click “Setup.”
6 In the “COM Port” field, select the COM port for either the null modem
serial cable or the modem on the support computer.
7 For Q revision Q931 or higher, the direct connect Baud rate is 57,600.
For Q930 or lower, the direct connect Baud rate is 19,200.
8 In the “Modem Name” field, do one of the following:
• For direct connections, select “Direct-Connect.”
• For modem connections, select the support computer’s modem (or select
“Generic High Speed” or “Hayes Extended”).
9 Click “Save” and then click “Close.”
10 In the Terminal type box, click “Setup.”
11 In the CoSession Remote Setup window, type support as the logon
name and voice as the password. The logon name and password are
case sensitive.
12 Click “Save” and then click “Close.”