NEC xen mail cti INTEGRATION O

Xen IPK Xen Mail CTI Installation Guide

Setting Up the System Chapter 2 - 9

Doc. No. 8557 - Release 1.1

June 2004

SECTION 5

INTEGRATION

OVERVIEW

The basic integration between the phone system and the voice messaging

system is set up using procedures found in this section and in your phone

system manufacturer’s documentation.

In this section, you specify how the phone system will work with the voice

messaging system integration by assigning extension numbers and setting

up hunt groups, trunk routing, and call overflow. See “Programming the

Phone System” on page 10.

Additional voice messaging system features, such as live record, easy

message access, identified subscriber messaging, and trunk mapping for

transaction boxes, are set up on the voice messaging system’s Switch

Setup. screens. Refer to related topics in the System Management Guide

for details.

Contents

Main Page Table of Contents Chapter 1 Introduction Chapter 2 Setting Up the System Chapter 3 Remote Access Chapter 4 Backing Up & Restoring the System Chapter 5 Upgrading the Voice Messaging System Chapter 6 Setting Up TeLANophy Appendix A About the System Board Appendix B Starting and Shutting Down the System Appendix C Changing Network Protocols Page Introduction O About this guide Conventions BATTERY DISPOSAL CAUTION Related documentation Page Setting Up the System NEW WITH THIS P SETUP OVERVIEW Setup steps INSTALLING THE VOICE CONNECTING INTEGRATION O PROGRAMMING THE P Page Page Page Page Page Page Page SETTING UP THE VOICE MESSAGING SYSTEM S Page Page Page CHANGING THE KEYPAD MAP Page SIGNING IN AND S Remote Access REMOTE ACCESS Remote access software functions SETTING UP THE Page PREPARING AN SETTING UP A Page TIP: STARTING AND ENDING C Direct connection requirements Modem connection requirements TIP: USING THE OS/2 HOST CHANGING THE Page TRANSFERRING FILES TRACKING REMOTE SECTION 10 USING DIAL BACK SECTION 11 USING KEYBOARD Backing Up & Restoring the System USING THE BACKUP Setup steps for LAN backups and restores Setup steps for backups and restores with no LAN connection INSTALLING THE BRFT R INSTALLING NETWORK Page Page SETTING THE VOICE Windows connection with NetBIOS Automatic Windows log on NetWare connection Page SETTING UP A REMOTE WINDOWS COMPUTER Windows 98 or ME setup Windows NT or 2000 setup Page SCHEDULING SYSTEM TIP: Page Page June 2004 NEC Business Solutions Ltd TRANSFERRING BACKUP FILES TIP: Direct connection requirements Modem connection requirements Page RESTORING SYSTEM Page Page Upgrading the Voice Messaging System U PGRADE Upgrade steps ADDING SYSTEM Steps for adding a language Page INCREASING THE Steps for adding ports Page ADDING FEATURE Steps for adding feature packages Page SETTING UP ACTIONS Upgrading the Voice MessagingSystem Chapter 5 - 69 APPLICATION SCREEN PAGE 4 Page Setting Up T eLANophy TeLANophy setup steps CONFIGURING Setting Up TeLANophy Chapter 6 - 73 June 2004 Doc. No. 8557 - Release 1.1 SPECIFYING STATION NUMBERS FOR V APPLICATION SCREEN PAGE 1 Setup steps WORKSTATION HARDWARE AND SOFTWARE REQUIREMENTS SETTING UP TELANOPHY TCP/IP FOR WINDOWS 98 OR LATER TCP/IP FOR WINDOWS NT 4.0 TCP/IP FOR W SECTION 10 TESTING THE TCP/IP SECTION 11 Installing ViewFax SECTION 12 INSTALLING TELANOPHY FROM A CD SECTION 13 INSTALLING T SECTION 14 USING TELANOPHY WAN I SECTION 15 INSTALLING VIEWMAIL MESSAGING ON W Workstation requirements Installing ViewMail for Microsoft Messaging Page About the System Board ABOUT THE Page Page Page Starting and Shutting Down the System Appendix B STARTING AND Page Changing Network Protocols CHANGING NETWORK Changing network protocols Page Index