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NETGEAR FVX538, FVX538NA - page 186

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ProSafe VPN Firewall 200 FVX538 Reference Manual

7-8 Troubleshooting

v1.0, August 2006

Contents

Main Page iii Voluntary Control Council for Interference (VCCI) Statement Additional Copyrights iv v Product and Publication Details Contents Page Page Page Page Page About This Manual Conventions, Formats and Scope How to Use This Manual How to Print this Manual Revision History Page Chapter 1 Introduction Key Features Dual WAN Ports for Increased Reliability or Outbound Load Balancing A Powerful, True Firewall with Content Filtering Security Features Autosensing Ethernet Connections with Auto Uplink Extensive Protocol Support Trend Micro Integration Easy Installation and Management Maintenance and Support Package Contents Router Front Panel Introduction 1-7 Table 1-1. Object Descriptions (continued) Router Rear Panel Rack Mounting Hardware The Routers IP Address, Login Name, and Password Default Log In Settings Page Page Chapter 2 Connecting the FVX538 to the Internet Logging into the VPN Firewall Configuring the Internet Connections to Your ISPs Page Page Setting the Routers MAC Address Manually Configuring Your Internet Connection Page Programming the Traffic Meter (if Desired) Page Connecting the FVX5 3 8 to the Internet 2-9 Table 2-2. Traffic Meter Settings Configuring the WAN Mode (Required for Dual WAN) Setting Up Auto-Rollover Mode Page Setting Up Load Balancing Page Configuring Dynamic DNS (If Needed) Page Page Configuring the Advanced WAN Options (If Needed) Page Page Chapter 3 LAN Configuration Using the Firewall as a DHCP server Configuring the LAN Setup Options Page Configuring Multi Home LAN IPs Page Managing Groups and Hosts (LAN Groups) Creating the Network Database Page Page Setting Up Address Reservation Configuring and Enabling the DMZ Port Page Static Routes Configuring Static Routes Routing Information Protocol (RIP) Page Static Route Example Enabling Trend Micro Antivirus Enforcement Page Page Page Chapter 4 Firewall Protection and Content Filtering About Firewall Protection and Content Filtering Using Rules to Block or Allow Specific Kinds of Traffic Services-Based Rules Firewall Protection and Content Filtering 4-3 Table 4-1. Outbound Rules Page Firewall Protection and Content Filtering 4-5 Table 4-2. Inbound Rules Page Order of Precedence for Rules Setting LAN WAN Rules Page Page Setting DMZ WAN Rules Page Setting LAN DMZ Rules Page Attack Checks Page Inbound Rules Examples Page Page Page Outbound Rules Example Adding Customized Services Page Setting Quality of Service (QoS) Priorities Setting a Schedule to Block or Allow Specific Traffic Setting Block Sites (Content Filtering) Page Enabling Source MAC Filtering Port Triggering Page Page E-Mail Notifications of Event Logs and Alerts Page Page Page Administrator Tips Page Chapter 5 Virtual Private Networking Dual WAN Port Systems Page Setting up a VPN Connection using the VPN Wizard Creating a VPN Tunnel to a Gateway Page Page Creating a VPN Tunnel Connection to a VPN Client Page Page VPN Tunnel Policies IKE Policy Page VPN Policy VPN Tunnel Connection Status Creating a VPN Gateway Connection: Between FVX538 and FVS338 Configuring the FVX538 Page Page Page Page Configuring the FVS338 Testing the Connectio n Creating a VPN Client Connection: VPN Client to FVX538 Configuring the FVX538 Page Configuring the VPN Client Page Page Page Testing the Connectio n Certificate Authorities Generating a Self Certificate Request Page Uploading a Trusted Certificate Managing your Certificate Revocation List (CRL) Extended Authentication (XAUTH) Configuration Configuring XAUTH for VPN Clients Page User Database Configuration RADIUS Client Configuration Page Manually Assigning IP Addresses to Remote Users (ModeConfig) Mode Config Operation Configuring the VPN Firewall Page Page Configuring the ProSafe VPN Client for ModeConfig Page Page Page Page Page Chapter 6 Router and Network Management Performance Management Bandwidth Capacity VPN Firewall Features That Reduce Traffic Page Page VPN Firewall Features That Increase Traffic Page Using QoS to Shift the Traffic Mix Tools for Traffic Management Administration Changing Passwords and Settings Page Enabling Remote Management Access Using a SNMP Manager Page Settings Backup and Firmware Upgrade Page Page Setting the Time Zone Monitoring the Router Enabling the Traffic Meter Page Setting Login Failures and Attacks Notification Monitoring Attached Devices Page Viewing Port Triggering Status Viewing Router Configuration and System Status Monitoring WAN Ports Status Page VPN Logs Page Page Page Page Chapter 7 Troubleshooting Basic Functions Power LED Not On LEDs Never Turn Off LAN or Internet Port LEDs Not On Troubleshooting the Web Configuration Interface Page Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your Firewall Testing the Path from Your PC to a Remote Device Restoring the Default Configuration and Password Problems with Date and Time Page Appendix A Default Settings and Technical Specifications Technical specifications for the ProSafe VPN Firewall 200 are listed in the following table. A-2 Default Settings and Technical Specifications Table A-2. VPN firewall Technical Specifications Table A-1. VPN firewall Default Configuration Settings (continued) Page Page Appendix B Related Documents Page Appendix C Network Planning for Dual WAN Ports What You Will Need to Do Before You Begin Page Cabling and Computer Hardware Requirements Computer Network Configuration Requirements Internet Configuration Requirements Where Do I Get the Internet Configuration Parameters? Internet Connection Information Form Overview of the Planning Process Inbound Traffic Virtual Private Networks (VPNs) The Roll-over Case for Firewalls With Dual WAN Ports The Load Balancing Case for Firewalls With Dual WAN Ports Inbound Traffic Inbound Traffic to Single WAN Port (Reference Case) Inbound Traffic to Dual WAN Port Systems Page Virtual Private Networks (VPNs) VPN Road Wa rrior (Client-to-Gateway) Page Page VPN Gateway-to-Gateway Network Planning for Dual WAN Ports C-15 Figure C-14 Figure C-13 Gateway-to-Gateway Example (Single WAN Ports) Gateway-to-Gateway Example (Dual WAN Ports, Before Rollover) Page VPN Telecommuter (Client-to-Gateway Through a NAT Router) Page Page Page Index-1 Index A B C Index-2 D Index-3 E F G Index-4 H I K Index-5 L M N Index-6 O P Q Index-7 R S Index-8 T Index-9 U V Index-10 W X

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