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NETGEAR FVX538NA manual ProSafe VPN Firewall 200 FVX538 Reference Manual

Models: FVX538NA FVX538

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Troubleshooting Default Log In Settings Administrator Tips Chapter LAN Configuration Problems with Date and Time Performing Diagnostics Setting Up Auto-Rollover Mode Backup and Restore Settings Traffic Meter Settings How to

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ProSafe VPN Firewall 200 FVX538 Reference Manual

7-8	Troubleshooting

v1.0, August 2006

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NETGEAR FVX538NA manual ProSafe VPN Firewall 200 FVX538 Reference Manual

Page 185 Page 187

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Contents

ProSafe VPN Firewall FVX538 Reference Manual EU Regulatory Compliance Statement TrademarksStatement of Conditions Bestätigung des Herstellers/Importeurs Voluntary Control Council for Interference Vcci Statement Additional Copyrights August MD5 Product and Publication Details Contents Chapter LAN Configuration Chapter Virtual Private Networking Chapter Router and Network Management Chapter Troubleshooting Index About This Manual Conventions, Formats and Scope How to Use This Manual How to Print this Manual Revision History Xvi Key Features Chapter Introduction Powerful, True Firewall with Content Filtering Security Features Autosensing Ethernet Connections with Auto UplinkExtensive Protocol Support Easy Installation and Management Trend Micro Integration Package Contents Router Front Panel Object Descriptions WAN Router Rear Panel Router’s IP Address, Login Name, and Password Rack Mounting Hardware Default Log In Settings Enter http//192.168.1.1 as the URL ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Connecting the FVX538 to the Internet Logging into the VPN Firewall Configuring the Internet Connections to Your ISPs Internet connection methods Connection Method Data Required Internet connection methods Setting the Router’s MAC Address Manually Configuring Your Internet Connection ProSafe VPN Firewall 200 FVX538 Reference Manual Programming the Traffic Meter if Desired ProSafe VPN Firewall 200 FVX538 Reference Manual Traffic Meter Settings Parameter Description Configuring the WAN Mode Required for Dual WAN Setting Up Auto-Rollover Mode ProSafe VPN Firewall 200 FVX538 Reference Manual Setting Up Load Balancing ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring Dynamic DNS If Needed ProSafe VPN Firewall 200 FVX538 Reference Manual Ddns links Configuring the Advanced WAN Options If Needed ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Chapter LAN Configuration Using the Firewall as a Dhcp server Configuring the LAN Setup Options ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring Multi Home LAN IPs ProSafe VPN Firewall 200 FVX538 Reference Manual Managing Groups and Hosts LAN Groups Creating the Network Database ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Setting Up Address Reservation Configuring and Enabling the DMZ Port Check the Do you want to enable DMA Port? radio box ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring Static Routes Static Routes Routing Information Protocol RIP ProSafe VPN Firewall 200 FVX538 Reference Manual Enabling Trend Micro Antivirus Enforcement Static Route Example ProSafe VPN Firewall 200 FVX538 Reference Manual Click Apply to submit your changes ProSafe VPN Firewall 200 FVX538 Reference Manual About Firewall Protection and Content Filtering Using Rules to Block or Allow Specific Kinds of Traffic Services-Based Rules Outbound Rules Service Blocking Services menu see Adding Customized Services on Outbound Rules Inbound Rules Port Forwarding Inbound Rules Inbound Rules Setting LAN WAN Rules Order of Precedence for Rules ProSafe VPN Firewall 200 FVX538 Reference Manual LAN WAN Outbound Services Rules Setting DMZ WAN Rules LAN WAN Inbound Services Rules ProSafe VPN Firewall 200 FVX538 Reference Manual Setting LAN DMZ Rules LAN DMZ Outbound Services Rules LAN DMZ Inbound Services Rules Attack Checks Pptp Inbound Rules Examples LAN WAN Inbound Rule Hosting a Local Public Web Server ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual LAN WAN or DMZ WAN Inbound Rule Specifying an Exposed Host Outbound Rules Example LAN WAN Outbound Rule Blocking Instant Messenger Adding Customized Services ProSafe VPN Firewall 200 FVX538 Reference Manual Setting Quality of Service QoS Priorities Setting a Schedule to Block or Allow Specific Traffic Setting Block Sites Content Filtering ProSafe VPN Firewall 200 FVX538 Reference Manual Enabling Source MAC Filtering Port Triggering ProSafe VPN Firewall 200 FVX538 Reference Manual Outgoing Trigger Port Range fields Mail Notifications of Event Logs and Alerts ProSafe VPN Firewall 200 FVX538 Reference Manual SysLog Facility Message Levels Numerical Code Severity Informational Informational messages Administrator Tips Firewall Log Field Descriptions ProSafe VPN Firewall 200 FVX538 Reference Manual Dual WAN Port Systems IP Addressing for VPNs in Dual WAN Port Systems Rollover Mode Setup Screen Load Balancing Setup Screen Setting up a VPN Connection using the VPN Wizard Creating a VPN Tunnel to a Gateway ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Creating a VPN Tunnel Connection to a VPN Client ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual VPN Tunnel Policies IKE Policy Managing IKE Policies IKE Policy Table VPN Policy Managing VPN Policies VPN Tunnel Connection Status VPN Policy Table Configuring the FVX538 Creating a VPN Gateway Connection Between FVX538 and FVS338 ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring the FVS338 Testing the Connection Creating a VPN Client Connection VPN Client to FVX538 ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring the VPN Client Fvxlocal.com Home11.fvxremote.com ProSafe VPN Firewall 200 FVX538 Reference Manual Testing the Connection Certificate Authorities Generating a Self Certificate Request Generate Self Certificate Request, enter the required data ProSafe VPN Firewall 200 FVX538 Reference Manual Uploading a Trusted Certificate Managing your Certificate Revocation List CRL Extended Authentication Xauth Configuration Upload Configuring Xauth for VPN Clients ProSafe VPN Firewall 200 FVX538 Reference Manual User Database Configuration Radius Client Configuration Enter the Primary Radius Server IP address Manually Assigning IP Addresses to Remote Users ModeConfig Mode Config Operation Configuring the VPN Firewall ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Configuring the ProSafe VPN Client for ModeConfig ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual ProSafe VPN Firewall 200 FVX538 Reference Manual Performance Management Bandwidth Capacity VPN Firewall Features That Reduce Traffic Service Blocking ProSafe VPN Firewall 200 FVX538 Reference Manual Block Sites Source MAC Filtering VPN Firewall Features That Increase Traffic Port Forwarding Port Triggering Using QoS to Shift the Traffic Mix DMZ PortVPN Tunnels Administration Changing Passwords and SettingsTools for Traffic Management ProSafe VPN Firewall 200 FVX538 Reference Manual Enabling Remote Management Access Check Allow Remote Management radio box Using a Snmp Manager Https//134.177.0.1238080 ProSafe VPN Firewall 200 FVX538 Reference Manual Settings Backup and Firmware Upgrade Backup and Restore Settings Click default Router Upgrade Setting the Time Zone To upgrade router software Monitoring the Router Enabling the Traffic Meter ProSafe VPN Firewall 200 FVX538 Reference Manual Setting Login Failures and Attacks Notification Monitoring Attached Devices Known PCs and Devices IP Address Viewing Port Triggering Status Port Triggering Status data Viewing Router Configuration and System Status Router Status Fields Monitoring WAN Ports Status Monitoring VPN Tunnel Connection Status VPN Logs VPN Status data Performing Diagnostics Dhcp Log Diagnostics Diagnostics ProSafe VPN Firewall 200 FVX538 Reference Manual Power LED Not On Basic Functions Troubleshooting the Web Configuration Interface LEDs Never Turn OffLAN or Internet Port LEDs Not On ProSafe VPN Firewall 200 FVX538 Reference Manual Troubleshooting the ISP Connection Troubleshooting a TCP/IP Network Using a Ping Utility Testing the LAN Path to Your Firewall Testing the Path from Your PC to a Remote Device Ping -n 10 IP address Restoring the Default Configuration and Password Problems with Date and Time ProSafe VPN Firewall 200 FVX538 Reference Manual Appendix a Default Settings and Technical Specifications Table A-1. VPN firewall Default Configuration Settings Table A-2. VPN firewall Technical Specifications Feature Default Behavior Electromagnetic Emissions ProSafe VPN Firewall 200 FVX538 Reference Manual Appendix B Related Documents ProSafe VPN Firewall 200 FVX538 Reference Manual Appendix C Network Planning for Dual WAN Ports What You Will Need to Do Before You Begin Figure C-1 Internet Computer Network Configuration Requirements Internet Configuration RequirementsCabling and Computer Hardware Requirements Where Do I Get the Internet Configuration Parameters? Internet Connection Information Form Overview of the Planning Process Inbound TrafficVirtual Private Networks VPNs Ports Dual WAN Ports Load Balancing Inbound Traffic Requirements for exposed hosts in dual WAN port systems Always change at the IP addresses Virtual Private Networks VPNs Reference Manual Road Warrior Example Dual WAN Ports, Before Rollover But a fully-qualified WAN1 or WAN2 VPN Road Warrior Dual VPN Gateway-to-Gateway Single Gateway WAN Ports Road Warrior Example Dual WAN Ports, Load Balancing Gateway-to-Gateway Example Single WAN Ports WAN A2to establish or re Gateway-to-Gateway Example Dual WAN Ports, Load Balancing NAT Router Remote tunnel Remote PC or WAN2 Index Index-2 Index-3 Index-4 Index-5 Index-6 Index-7 Index-8 Index-9 Index-10

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