NETGEAR WNDAP350-100NAS manual Chapter Troubleshooting and Debugging

Chapter 5

Troubleshooting and Debugging

This chapter provides information about troubleshooting your ProSafe Dual Band Wireless-N Access Point WNDAP350. After each problem description, instructions are given to help you diagnose and solve the problem. For the common problems listed, go to the section indicated.

•Is the WNDAP350 on?

Go to “Installing the WNDAP350 wirelss access point” on page 2-4

•Have I connected the wireless access point correctly?

Go to “Installing the WNDAP350 wirelss access point” on page 2-4.

•I cannot remember the wireless access point’s configuration password. Go to “Changing the Administrator Password” on page 3-10.

Note: For up-to-date WNDAP350 installation details and troubleshooting guidance visit http://kbserver.netgear.com/products/WG302.asp.

If you have trouble setting up your WNDAP350, check the tips below.

No lights are lit on the wireless access point.

It takes a few seconds for the power indicator to light up. Wait a minute and check the power light status on the access point.

If the access point has no power.

•Make sure the power cord is connected to the access point.

•Make sure the power adapter is connected to a functioning power outlet. If it is in a power strip, make sure the power strip is turned on. If it is plugged directly into the wall, verify that it is not a switched outlet.

•Make sure you are using the correct NETGEAR power adapter supplied with your access point.

5-1

v1.1, November 2009