Netopia 4753 manual Finding an Internet Service Provider, Unique requirements, Pricing and support

2-2 Administration Guide

Finding an Internet Service Provider

The Netopia 4753 G.SHDSL Integrated Access Device provides its high speed symmetric (two-way) digital connection to the Internet through a Competitive Local Exchange Carrier (CLEC) -- a type of mini phone company. The CLEC uses a compatible type of switching equipment known as a Digital Subscriber Line Access Multiplexer (DSLAM). The DSLAM that you connect to with your Netopia Router must be capable of handling these symmetric connections. The Netopia 4753 is certified for use with DSLAMs manufactured by Nokia , Lucent, Paradyne, Nortel networks, and Copper Mountain.

If you have purchased your Netopia Router through a Netopia ISP partner, you can be sure that an account that supports G.SHDSL connections will be available.

If your area has more than one ISP, the following considerations will help you decide which ISP is best suited for your requirements.

In determining which Internet service provider (ISP) to establish your account with, make sure that your ISP supports connections via a CLEC that also supports voice services.

Use an ISP that provides Internet access through a G.SHDSL Digital Subscriber Line and that supports the Netopia 4753 G.SHDSL Integrated Access Device. If you would like to use an ISP that you already have a relationship with but that is not familiar with the Netopia 4753, call us at 1-800-NETOPIA. Our representative can call your ISP and introduce them to the product. If necessary, we will provide them with the technical background they need to support the product.

Unique requirements

Make sure the ISP can meet any unique requirements you may have, such as:

■Dynamic or static IP addressing

■Class C IP address

■Custom domain name

■Multiple e-mail addresses

■Web site hosting

Pricing and support

Compare pricing, service, and technical support service among various ISPs.

Endorsements

Consider recommendations from colleagues and reviews in publications. Netopia lists Netopia Certified ISPs on our Web site at http://www.netopia.com.

Deciding on an ISP Account

Your ISP may offer various Internet access account plans. Typically, these plans vary by usage charges and the number of host IP addresses supplied. Evaluate your networking needs and discuss them with your ISP before deciding on a plan for your network.