Onkyo TX-NR1007 Troubleshooting—Continued, Remote Controller, The remote controller doesn’t work

Troubleshooting—Continued

Remote Controller

The remote controller doesn’t work

•Make sure that the batteries are installed with the cor- rect polarity (page 14).

•Install new batteries. Don’t mix different types of bat- teries, or old and new batteries (page 14).

•Make sure that the remote controller is not too far away from the AV receiver, and that there’s no obstruction between the remote controller and the AV receiver’s remote control sensor (page 14).

•Make sure that the AV receiver is not subjected to direct sunshine or inverter-type fluorescent lights. Relocate if necessary.

•If the AV receiver is installed in a rack or cabinet with colored-glass doors, the remote controller may not work reliably when the doors are closed.

•Make sure you’ve selected the correct remote control- ler mode (pages 15 and 136 to 142).

•When using the remote controller to control other manufacturers’ AV components, some buttons may not work as expected.

•Make sure you’ve entered the correct remote control code (page 134).

•Make sure to set the same ID on both the AV receiver and remote controller (page 107).

Can’t control other components

•If it’s an Onkyo component, make sure that the u cable and analog audio cable are connected properly. Connecting only an ucable won’t work (page 42).

•Make sure you’ve selected the correct remote control- ler mode (pages 15 and 136 to 142).

•If you’ve connected an u-capable Onkyo MD recorder, CD recorder, RI Dock to the TV/TAPE IN/ OUT jacks, or an RI Dock to the GAME IN or VCR/ DVR IN jacks, for the remote controller to work prop- erly, you must set the display to MD, CDR, or DOCK (page 55).

If you cannot operate it, you will need to enter the appropriate remote control code (page 134).

•To control another manufacturer’s component, point the remote controller at that component.

•If none of the codes work, use the Learning function to learn the commands of the other component’s remote controller (page 145).

•With some AV components, certain buttons may not work as expected, and some may not work at all.

•To control an Onkyo component that’s connected via u, point the remote controller at the AV receiver. Be sure to enter the appropriate remote control code first (page 135).

•To control an Onkyo component that’s not connected via u, or another manufacturer’s component, point the remote controller at the component. Be sure to enter the appropriate remote control code first (page 134).

•The entered remote control code may not be correct. If more than one code is listed, try each one.

Can’t learn commands from another remote controller

•When learning commands, make sure that the trans- mitting ends of both remote controllers are pointing at each other.

•Are you trying to learn from a remote controller that cannot be used for learning? Some commands cannot be learned, especially those that contain several instructions.

Dock for iPod

There’s no sound

•Make sure your iPod is actually playing.

•Make sure your iPod is inserted properly in the Dock.

•Make sure the UP-A1 Dock is connected to the UNI- VERSAL PORT jack on the AV receiver.

•Make sure the AV receiver is turned on, the correct input source is selected, and the volume is turned up.

•Make sure the plugs are pushed in all the way.

•Try resetting your iPod.

There’s no video

•Make sure that your iPod’s TV OUT setting is set to On.

•Make sure the correct input is selected on your TV or the AV receiver.

•Some versions of the iPod do not output video.

The AV receiver’s remote controller doesn’t control your iPod

•Make sure your iPod is properly inserted in the Dock. If your iPod is in a case, it may not connect properly to the Dock. Always remove your iPod from the case before inserting it into the Dock.

•The iPod cannot be operated while it’s displaying the Apple logo.

•Make sure you’ve selected the right remote mode.

•When you use the AV receiver’s remote controller, point it toward your amp.

•If you still can’t control your iPod, start playback by pressing your iPod’s Play button. Remote operation should then be possible.

•Try resetting your iPod.

•Depending on your iPod, some buttons may not work as expected.

•You can’t control your iPod if the battery is extremely low. Use the iPod after recharging for a while.

The AV receiver unexpectedly selects your iPod as the input source

•Always pause iPod playback before selecting a differ- ent input source. If playback is not paused, the Direct Change function may select your iPod as the input source by mistake during the transition between tracks.

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