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| 4. Handling Incoming Calls | |
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To retrieve a call . . . |
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From a different extension | Press the FF key that is flashing red. |
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than the one that placed the |
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call on hold |
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From Floating Hold (also | a. | Press the Floating Hold FF key. |
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known as Station Park Pick |
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Up) |
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| a. | Enter the Floating Hold Answer code (default |
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| = *9). |
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| b. Enter the Floating Hold orbit number (001- |
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| or |
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| HS, HM]. See the note below. |
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Note: The number of floating hold orbits available may very depending on the Station/Floating Park Hold Pickup setting
System Size | Virtual Line Number and Operation |
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96 | |
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Above 96 | |
(DBS 576 only) | |
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TRANSFERRING CALLS
You can transfer a call to an open extension, a busy extension, or an outside line. These transfers can be either supervised or unsupervised.
Note: If a transferred call is not answered within a specified time, the call rings again at the extension that transferred it.
Supervised Transfers
In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call.
To supervise the transfer of a call to another extension or an outside number
1.While on a call, press the HOLD key.
DBS 576 (USA), issued October 2000 | 59 |