4. Handling Incoming Calls

 

 

 

 

To retrieve a call . . .

 

Do . . .

 

 

 

 

From a different extension

Press the FF key that is flashing red.

 

than the one that placed the

 

 

 

call on hold

 

 

 

From Floating Hold (also

a.

Press the Floating Hold FF key.

 

known as Station Park Pick

 

OR

 

Up)

 

 

 

a.

Enter the Floating Hold Answer code (default

 

 

 

= *9).

 

 

b. Enter the Floating Hold orbit number (001-

 

 

 

576[CPC-288/576], 10-96[CPC-96, HS, HM]

 

 

 

or 001-099[CPC-288/576] or 01-09[CPC-96,

 

 

 

HS, HM]. See the note below.

 

 

 

 

 

Note: The number of floating hold orbits available may very depending on the Station/Floating Park Hold Pickup setting (FF1-0-02-0025). The station/park pickup access code can set to *9 (default) or 733. The floating hold pickup access code (*9) operates as follows:

System Size

Virtual Line Number and Operation

 

 

96

01-09 Floating Hold pick up

 

10-96: Station Park Hold pick up purpose

 

 

Above 96

001-099 Floating Hold pick up

(DBS 576 only)

100-576: Station Park Hold pick up purpose

 

 

 

TRANSFERRING CALLS

You can transfer a call to an open extension, a busy extension, or an outside line. These transfers can be either supervised or unsupervised.

Note: If a transferred call is not answered within a specified time, the call rings again at the extension that transferred it.

Supervised Transfers

In a supervised transfer, you announce the call before transferring it. This allows you to give the recipient information about the call.

To supervise the transfer of a call to another extension or an outside number

1.While on a call, press the HOLD key.

576-36-750

DBS 576 (USA), issued October 2000

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Image 59
Panasonic DBS 576HD manual Transferring Calls, Supervised Transfers, System Size Virtual Line Number and Operation