Fax Reception
PROBLEM | CAUSE & REMEDY |
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I cannot receive documents | ● The receive mode is set to the TEL mode. Set to the ANS/FAX, |
automatically. | TEL/FAX or FAX mode. |
| ● The time to answer the call may be too long. Decrease the number of |
| rings (see pages 57, 58 and 59). |
| ● The greeting message is too long. Shorten the message (see page 44). |
| ● The junk mail prohibitor is set to ON (see page 42). |
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The recording image is faint. | ● The sender transmitted a faint document. Ask the sender to transmit a |
| clearer copy of the document. |
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The received document is | ● The recording paper roll is installed incorrectly. Make sure that the shiny |
blank. | side of the paper is facing down and |
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Answering Device
PROBLEM | CAUSE & REMEDY |
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No voice messages have been | ● The memory is full. Erase some or all of the messages (see pages 26 |
recorded in the ANS/FAX mode. | and 48). |
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I cannot retrieve recorded | ● Make sure that you use the remote operation ID correctly (see page 52). |
messages from a remote phone. |
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Messages in the mailbox do | ● The mailbox password is wrong. Enter the correct password (see page |
not play back. | 46). |
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Copying
PROBLEM | CAUSE & REMEDY |
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A dirty pattern or a black line | ● The glass or rollers are dirty. Clean them (see page 75). |
appears on the copied |
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documents. |
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The copied document is blank. | ● The recording paper roll is installed incorrectly. Make sure that the shiny |
| side of the paper is facing down and |
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If a power failure occurs....
●The unit does not function.
●The memory contents will not be erased.
●If the programmed start time has passed during a power failure, delayed transmission will be attempted after power is restored.
72 | For Assistance, Call |
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