Panasonic KX-F880 General, Fax Transmission, Before requesting help

Before requesting help

General

PROBLEM	CAUSE & REMEDY

I cannot make and receive	● The power cord or telephone line cord is not connected. Check the
calls.	connections (see page 10).

I cannot make calls.	● The dialing mode setting is wrong. Check the setting and change it to
	TONE or PULSE (see page 10).

The unit does not work.	● Disconnect the unit from the telephone line and connect to a known
	working phone. If the working phone operates properly, call your service
	center to have the unit repaired. If the working phone does not operate
	properly, consult with your telephone company.

The unit does not ring.	● The ringer volume is set to OFF. Adjust to a suitable level (see page 17).

The REDIAL/PAUSE button	● If this button is pressed during dialing, a pause will be inserted. If this
does not function properly.	button is pressed immediately after a dial tone is obtained, the last
	number dialed will be redialed.

The receive mode does not	● A distinctive ringing pattern is set. Check it (see page 43).
function as explained on page
22.

During programming, I cannot	● All or part of the number is the same as another code, password or ID.
enter the remote fax activation	Change the number (see pages 41, 46 and 52).
code, mailbox password or
remote operation ID.

Fax Transmission

PROBLEM	CAUSE & REMEDY

The other party complains	● If your line has special telephone services such as call waiting, the
that letters on their received	service may have been activated during fax transmission. Connect the
document are distorted.	unit to a line that does not have such services.
	● An extension telephone on the same line is off the hook. Hang up and
	try again.

The other party complains	● The glass or rollers are dirty. Clean them (see page 75).
that dirty patterns or black
lines appear on their received
documents.

The other party complains	● The junk mail prohibitor is set to ON. Program their facsimile number
that they cannot send	for automatic dialing (see page 33) or set the junk mail prohibitor to
documents.	OFF (see page 42).

I cannot make an	● Use the overseas transmission mode (see page 60).
international fax call.	● Add two pauses at the end of the phone number (see page 37).

Troubleshooting Care Routine and

For Assistance, Call 1-800-435-7329	71

Contents

Telephone Answering System with Facsimile FOR OPERATION ASSISTANCE CALL 1-800-HELP-FAX (1-800-435-7329) Caution: Copyright: Important safety instructions Before you start Installation Initial preparation Basic operations Troubleshooting Troubleshooting Routine care Before you start Overview start you Before Installation Installing the recording paper Installing the paper stacker Connecting the telephone line and the power outlet Location of controls Location of controls (cont.) Help function Initial preparation To correct a mistake while programming Setting your facsimile telephone number preparation Initial Basic operations Voice muting Hints for speakerphone operation Handset volume Speaker volume Caller ID capability Ringer volume To stop copying Selecting the resolution To feed 16 or more sheets at a time To stop transmission Fax voice guidance about transmission Transmitting documents (cont.) Fax voice guidance volume MANUAL RECEIVE MODE TEL mode TEL/FAX mode AUTO RECEIVE MODE Friendly reception Memory reception Fax voice guidance about reception To stop reception Setting up voice message and document reception Pre-recordedgreeting messages ■Listening to new recorded messages ■Listening to all of the recorded messages Voice time/day stamp: ■Erasing specific messages from memory ■ Erasing all messages in common memory ■Repeating a message ■Skipping a message ■Changing the playback speed ■Stopping the operation Answering device volume Special receiving modes TEL/FAX mode Page TEL/FAX mode (cont.) Automatic dialing To keep the phone number secret To erase a stored number and station name Fax auto redial Electronic telephone directory Telephone TONE, FLASH and REDIAL /PAUSE buttons Special sending features Delayed transmission Special receiving features Page Junk mail prohibitor Receiving with a distinctive ring service Answering device Suggested messages Page To use a mailbox Mailbox greeting messages Recording a memo message and a telephone conversation Erasing a specific message in a mailbox Transferring incoming call messages Transferring incoming call messages (cont.) Operating the answering device from a remote phone Operating the answering device from a remote phone To listen to messages in another memory after playback ■Erasing a specific message from memory ■Erasing all messages from a specific memory ■Monitoring the room sound ■Recording a marker message ■ Re-recordinga greeting message ■Turning the message transfer/pager call on or off ■Skipping the greeting message Special settings Basic features Advanced features Setting the ANS/FAX mode ring count Setting the FAX mode ring count Setting the TEL/FAX mode ring count Setting the silent fax recognition ring count Changing the caller’s recording time Changing the logo print position Sending documents overseas Changing the display contrast Setting the message alert Setting the recording time alert Setting the friendly reception Setting the fax voice guidance Changing the recording time for the ANS/FAX greeting message Signaling your pager that you have received a fax document Resetting the advanced features Setting the handset switch Printing reports and lists Page Sample of a journal report Sample of a caller list Troubleshooting General Fax Transmission Fax Reception Answering Device Copying If a power failure occurs Clearing a recording paper jam Clearing a document jam Adjusting the feeder pressure Routine care General information Page Service center directory OPERATION ASSISTANCE FAX ADVANTAGE PROGRAM PRODUCT INFORMATION LITERATURE REQUESTS DEALER LOCATIONS ACCESSORY PURCHASES AUTHORIZED SERVICENTERS User information Specifications Page Page Index ■1-yearlimited warranty1 parts & labor ■Toll-freehelp line ■Free overnight replacement2 and repair program