13. Help

 

 

 

Problem

 

Cause & Solution

I cannot register a

 

L The maximum number of base units are already registered to the

handset to a base unit.

 

handset. Cancel unused base unit registrations from the handset

 

 

(page 82).

 

 

L The maximum number of handsets are already registered to the

 

 

base unit. Cancel unused handset registrations from the base unit

 

 

(page 82).

 

 

L You entered the wrong PIN. If you forget your PIN, consult your

 

 

nearest Panasonic service centre.

 

 

L Locate the handset and the base unit away from other electrical

 

 

appliances.

 

 

 

13.3.4 Fax – sending

 

 

 

 

Problem

 

Cause & Solution

I cannot send documents.

 

L The other party’s fax machine is busy or has run out of recording

 

 

paper. Try again.

 

 

L The other party does not have a fax machine. Check with the other

 

 

party.

 

 

L The other party’s fax machine failed to answer the fax

 

 

automatically. Send the fax manually (page 48).

 

 

L The memory is full of received documents and the quick scan

 

 

(feature #34 on page 68) is ON. Turn this feature OFF, and send

 

 

the fax again.

 

 

 

I cannot send a fax

 

L Use the overseas transmission mode of feature #23 (page 68).

overseas.

 

L Add two pauses at the end of the telephone number or dial

 

 

manually.

 

 

 

The other party complains

 

L If your line has special telephone services such as call waiting, the

that letters on their

 

service may have been activated during fax transmission. Connect

received document are

 

the unit to a line that does not have these services.

distorted or not clear.

 

L Another telephone on the same line is off the hook. Hang up the

 

 

telephone and try again.

 

 

L Try copying the document. If the copied image is clear, there may

 

 

be something wrong with the other party’s machine.

 

 

L Adjust the scan contrast using feature #58 (page 70).

 

 

 

The other party complains

 

L The scanner glass, white plate or rollers are dirty with correction

that black lines, white

 

fluid, etc. Clean them (page 102). Please do not insert a document

lines or smudges appear

 

before correction fluid has dried completely.

on their received

 

 

document.

 

 

 

 

 

13.3.5 Fax – receiving

 

 

 

 

Problem

 

Cause & Solution

I cannot receive

 

L The ink film is empty. Replace the ink film with a new one (page

documents.

 

18).

 

 

 

93

Page 95
Image 95
Panasonic KX-FC235AL, KX-FC231NZ manual Fax sending, Fax receiving