Display message Cause & Remedy | Panasonic KX-FM189E, KX-FP185E

Error Messages

Display!

If the unit detects a problem, one or more of the following messages will appear on the display.

	Display message				Cause & Remedy

				●	There is something wrong with the unit. Contact our service
	CALL SERVICE			●
	CALL SERVICE
					personnel.
					personnel.
	CALL SERVICE2


				●	The covers are open. Close them.
	COVER	OPEN		●
	COVER	OPEN
				●	The ink film is empty. Replace the ink film with a new one



	CHECK	FILM
	CHECK	FILM
					(p. 83, 84).
					(p. 83, 84).
				● The ink film is not installed. Install it (p. 83, 84).
				● The ink film is slack. Tighten it (see step 6 on page 84).

				●	The document is not fed into the unit properly. Reinsert the
	CHECK DOCUMENT

					document. If misfeeding occurs frequently, clean the document

					feeder rollers (p. 82) and try again. If the problem remains, adjust
					the feeder pressure (p. 81).

				●	Memory (telephone numbers, parameters, etc.) has been erased.
	CHECK	MEMORY

					Re-program.
					Re-program.

				●	The recording paper is not installed or the unit has run out of
	CHECK PAPER

					paper. Install paper and press	SET to clear the message.
					paper. Install paper and press	SET to clear the message.
				● The recording paper is not fed into the unit properly. Reinstall
					paper (p. 11) and press SET	to clear the message.
				● The recording paper has jammed near the recording paper
					entrance. Clear the jammed paper (p. 80) and press SET to
					clear the message. Do not install folded or heavily curled paper.

				●	There is no space to store new stations in the EASY DIAL
	EASY DIAL FULL				There is no space to store new stations in the EASY DIAL

					directory. Erase unnecessary stations (p. 22).
					directory. Erase unnecessary stations (p. 22).

				●	The unit has a document in memory. See the other displayed
	FAX IN MEMORY				The unit has a document in memory. See the other displayed

					message instructions to print out the document.
					message instructions to print out the document.

				●	Memory is full of received documents due to a lack of recording
	FAX MEMORY FULL

					paper or a recording paper jam etc. Install paper or clear the

					jammed paper.
				● When performing memory transmission, the document being
					stored exceeds the memory capacity of the unit. Transmit the
					entire document manually.

73

Image 75

Panasonic KX-FM189E, KX-FP185E operating instructions Display message Cause & Remedy

Contents

Compact Plain Paper FAX Multi-Function Plain Paper FAXPictured model is KX-FP181 Date of purchase Warranty Registration Terms and Conditions 583250 08701 to Fax Device FeaturesWelcome to the world of Panasonic facsimiles For your future reference Never install telephone wiring during a lightning storm Important safety instructions Table of Contents General Information Programmable FeaturesCopy Help KX-FA55X AccessoriesIncluded accessories Accessory information Help Button Help functionEasy Dial SET Finding the Controls LocationFor KX-FP181 For KX-FP185/KX-FM189 Recording paper load Finding the Controls / SetupOverview Removing the information leaflet Setup Recording paperAdding paper Tension bar KX-FP181 only Connections SET Setting the date and timeDate and time, your logo and facsimile telephone number Menu Recall Mute SET Setting your logo Easy Dial To select characters using the Easy DialTo select characters with the dial keypad Display order of characters To correct a mistake To delete a number Setting your facsimile telephone numberRecall Easy Dial SET Stop Delete Adjusting volumes Volumes Making and Answering Calls Voice calls makingVoice calls answering To keep the present call and return to the first call Recall button to use the recall featureRecall and Pause buttons Pause button for PBX users Directory Program Delete Helpful hint Directory ProgramRecall Hyphen Lower case Number Right Alphabet Easy Dial Stop Erase SET Editing a stored name and numberErasing a stored name and number Easy Dial SET Directory Program Making a voice call using the Easy Dial directory Monitor / Digital SP-PHONEEasy Dial Stop How Caller ID is displayed Caller ID service from your phone company Rotate Easy Dial Confirming caller information using the Caller ID listViewing caller information on the display Press Caller ID Search Calling back using caller information Sample of a Caller ID listEasy Dial Caller ID Search Digital SP-PHONE FAX Start Caller ID Search Easy Dial SET Directory Program Storing caller information in the Easy Dial directoryUntil the number you Want to store is displayed Erasing caller information Erasing specific caller informationErasing all stored caller information Press Monitor Voice ContactInitiating voice contact Receiving a request for voice contact Manually Using the Easy Dial directoryEasy Dial Stop FAX Start Resolution Sending Faxes Convenient way to send a fax Documents you can sendTo transmit more than 10 pages at a time To stop transmission Communication Communication Error code Message pReports for confirmation Sample of a sending report KX-FP185/KX-FM189 only Easy Dial Quick Scan Stop ResolutionSending a fax with the voice guide Sending from memory Insert the document Face Down If necessary, press Stop Easy Dial Resolution SET FAX StartTo cancel the broadcast setting One time broadcast transmission Stop Easy Dial SET Directory Program Broadcast transmission to pre-programmed partiesProgramming the stations in the broadcast memory Twice Adding a new station in the broadcast memory Erasing a stored station in the broadcast memoryPress Directory Program to Easy Dial FAX Start Stop SET Resolution Sending to pre-programmed parties in the broadcast memorySample of a broadcast sending report You have to Set this Setting the unit to receive faxesReceiving Faxes Use only as fax You want to answer Use as telephone Automatic faxMostly voice calls Other Options Auto Answer Digital SP-PHONE TEL mode Answering all calls manuallyActivating the TEL mode Receiving a fax manually FAX only mode All calls are received as faxes Activating the FAX only modeAuto Answer Using the unit with an answering machine Setting up the fax machine and an answering machineKX-FP181 only To use with a computer How the fax machine and answering machine workReceiving a voice message and fax document in one call Voice call TEL/FAX delayed ring countTo set the TEL/FAX mode Call is received For KX-FP181 only When an extension telephone is connected Turning the Auto Answer mode on remotely To the EXT jack or same line Extension telephone Extension telephone Press Menu four times Unit will start reception DisplaySET Menu When your pager receives a pager call Pager callFor KX-FP185 KX-FM189 Printing collated sorted copies Resolution Stop Copy Start CollateCopying Making a copy To reduce a document Recommended reduction rates Setting Size of recording paper100% default To enlarge a document Ring count in the TAD/FAX mode Setting up the voice and fax message reception Pre-recorded greeting messages When the unit is ready to receive voice and fax callsWhen voice or fax memory is full Greeting KX-FP185/KX-FM189only Microphone Recording your own greeting messagesSuggested messages Record Erasing your own recorded greeting messages Checking the greeting messagesErase Start Stop SET Listening to recorded messages Slow QuickStop Easy Dial Press Erase while listening to Erasing recorded messagesErasing a specific message Erasing all the messages Record Stop Memo message Leaving a message for others or yourselfTelephone conversation Start Remote operation card Operating from a remote location Listening to recorded messages Operation from a remote touch tone telephone Other remote operations Transferring recorded messages to another telephone Option KX-FP185/KX-FM189 only To erase your transfer greeting message Recording your own transfer greeting messageSuggested message To check your transfer greeting message Features Summary ProgrammingGeneral programming method VOX Basic featuresError Programming table OFF How to set menu options Advanced features Normal #47 #43#44 #46 #67 #60Check #61 TAD/FAX FAX only Error Messages Communication message Error Cause & Remedy CodeReports Display message Cause & Remedy Display Memory capacity of the unit. Press Stop to clear When making a copy, the document being stored exceedsService personnel Transmission error occurred. Try again General Operations Fax receiving Fax sending Copying Receive mode Using an answering machine KX-FP181 only If a power failure occurs Sample of a power down reportAnswering device KX-FP185/KX-FM189 only Recording paper jam Jams Centre Sending document jamsSending document does not feed, or multi-feeds Left Cleaning Document feederThermal head Replacing the ink film Ink Film Gear Dotted area Front cover Back cover Display To start printing Print ReportsReference lists and reports Twice Display Technical data about this product Specifications Important Information Important InformationMethod of connection Fitting a plug to the mains lead Please keep these Operating Instructions with your receipt GuaranteeCondition of guarantee Panasonic Business Systems U.K Index Index Index PFQX1520ZA WH1000NK0 62, 4-chome, Minoshima, Hakata-ku, Fukuoka 812-8531, Japan