Useful Information

 

 

Problem

Cause/Solution

The handset does not

L The ringer volume is turned off. Adjust the volume

ring.

(page 86).

 

L The silent mode is on. Change the silent mode to off

 

(page 71).

 

L Check your Skype online status. If your Skype online

 

status is “Do not disturb”, the handset does not ring.

 

Change your Skype online status (page 103).

I cannot make a Skype-

L Check that Skype name you are making a call is

to-Skype call.

correct.

 

 

I cannot make a

L Enter the phone number including country code (page

SkypeOut call.

84).

 

L Check your Skype credit (page 131).

 

 

I cannot send a

L Check your Skype Voicemail subscription (page 131).

voicemail.

 

 

 

I cannot record my

L Check your Skype Voicemail subscription (page 131).

greeting.

 

I cannot receive a call.

L Check your Skype online status. If your are using

 

“Offline”, you cannot receive a call. Change your Skype

 

online status (page 103).

 

 

The diverting calls do not

L Check that the number or Skype name you are

work.

forwarding to is entered correctly.

 

L Check your Skype credit if you are forwarding to the

 

number (page 131).

Handset Indicator:

 

 

 

Problem

Cause/Solution

Charge Indicator is

L Battery or charging error occurred.

flashing in red, except for

Follow the instructions on the handset display if the

when the handset is

error message appears. If the message does not

receiving calls or is being

appear, check the battery or charge cable connection.

located by the base unit.

 

For assistance, please visit http://www.panasonic.com/help

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Panasonic KX WP1050 operating instructions Handset Indicator Problem Cause/Solution