Getting Started

Internet access:

Problem

Solution

I cannot connect to the

L Check the modem connection. Also check the

Internet.

connection between this product and the LAN.

 

L Check the information received from Internet service

 

provider or the hotel you are staying in regarding

 

Internet connection.

 

L When instructed to do so by the Internet service

 

provider, set a web browser proxy server (page 207).

 

L Check that the power supply was turned on in the

 

following order: modem, router (if you have one), base

 

unit, computer. When turning off the power supply, do

 

so in the following order: modem, base unit, router (if

 

you have one), computer.

 

L For Cable modem users: Turn off the modem for 10

 

minutes to erase the old information in the modem. If

 

this still does not work, you may need to register the

 

base unit with your Internet service provider. Provide

 

them with the WAN MAC registration number found on

 

the bottom of the base unit.

 

L For DSL modem users: You may need to set the

 

PPPoE configuration for your connection mode in

 

Initialization Setup (page 36). Do not unplug the power

 

of the base unit while setting this. If unplugged, it may

 

take a few minutes or more to reset the PPPoE

 

connection.

 

 

56For assistance, please visit http://www.panasonic.com/help

Page 56
Image 56
Panasonic KX WP1050 operating instructions Internet access Problem Solution