Getting Started
56 For assistance, please visit http://www.panasonic.com/help
Internet access:
Problem Solution
I cannot connect to the
Internet.
LCheck the modem connection. Also check the
connection between this product and the LAN.
LCheck the information received from Internet service
provider or the hotel you are staying in regarding
Internet connection.
LWhen instructed to do so by the Internet service
provider, set a web browser proxy server (page 207).
LCheck that the power supply was turned on in the
following order: modem, router (if you have one), base
unit, computer. When turning off the power supply, do
so in the following order: modem, base unit, router (if
you have one), computer.
LFor Cable modem users: Turn off the modem for 10
minutes to erase the old information in the modem. If
this still does not work, you may need to register the
base unit with your Internet service provider. Provide
them with the WAN MAC registration number found on
the bottom of the base unit.
LFor DSL modem users: You may need to set the
PPPoE configuration for your connection mode in
Initialization Setup (page 36). Do not unplug the power
of the base unit while setting this. If unplugged, it may
take a few minutes or more to reset the PPPoE
connection.
WP1050.book Page 56 Wednesday, November 22, 2006 9:24 AM