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Panasonic KX WP1050 Troubleshooting for installation

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Getting Started

54 For assistance, please visit http://www.panasonic.com/help

Troubleshooting for installation

If problems occur while installing the base unit, you can refer to the check list below.

For up-to-date support information, visit http://www.panasonic.com/help. Please refer

to it along with this guide for troubleshooting.

Connection:

Problem Solution

The modem is connected

but the WAN indicator is

off.

LCheck that the modem and this product are connected.

LCheck that the power of the modem and this product

are turned on.

LIt is possible that the Ethernet cable is torn apart. Check

a link lamp of the device that the base unit is connected

to.

The Ethernet is

connected but the LAN

indicator is off.

LCheck the computer connection.

LCheck that the computer is turned on.

LCheck that the LAN card and driver are installed on the

computer.

LIt is possible that the Ethernet cable is torn apart. Check

a link lamp of the device that the base unit is connected

to.

WP1050.book Page 54 Wednesday, November 22, 2006 9:24 AM

Contents

Main Operating Instructions Table of Contents Introduction Getting Started Managing Contacts Making/Answering Calls Page Table of Contents Useful Information Index Feature highlights Thank you for purchasing a Panasonic Wi-Fi Phone for SkypeTM Executive Travel Set. Wi-Fi Phone for Use with Skype Wireless Travel Router (Base Unit) How do the units work? Skype phone Headset+PC (Skype installed) Page Important safety instructions SAVE THESE INSTRUCTIONS WARNING: CAUTION: Medical: Page Security cautions Countries permitted to use this product IMPORTANT: Open Source Software For best performance Page Accessory information Included accessories Packing the accessories Additional/replacement accessories Sales and support information Controls Base unit (Wireless travel router) Handset To turn on/off the handset Key functions Page Page Base unit status indicators Status indicators Page Symbols and screen shots used in these operating instructions Symbols used for operations Sending voicemail messages 3 Press {^} or {V} to select the desired contact, then press {Options} (Left Page System requirements For your computer For Base unit For Handset Setup flow 1 2 3 4 Installing the base unit While you are in a hotel room 1 2 3 4 While you are at home AP (Bridge) mode - With an EXISTING ROUTER or MODEM with a built-in ROUTER 1 2 3 4 5 2, 5 6 Router mode - With a MODEM only Page Setting up the base unit for the first time (Initialization Setup) Initialization Setup flow 1 2 3 4 5 1 2 3 Page 5 6 7 Page Page 8 9 10 WAN indicator 11 Page Configuring the Internet connection settings Page Page Page Page Page Troubleshooting for installation Page Page Setting up the handset Battery installation/replacement AD 1 2 Battery charge Page Text entry Text entry screen Basic operation Character table Symbol table Turning on the handset (Signing in to Skype) Starting up for the first time 1 2 3 4 5 6 Page Creating a new account 1 2 3 4 5 Handset displays Idle screen Handset status icons Skype online status Display backlight Main menu 1 2 Page Idle mode option screen 2 Setting the time and date 3 4 Contact list 2 Page Skype status icons Adding contacts Adding Skype contacts 2 3 4 5 6 7 Page Searching for Skype contacts 2 3 4 Removing contacts Contact list options 2 3 Viewing a contact profile 2 Blocking contacts Making calls Page Page Answering calls Conference 1 2 Useful features during a call Using the speakerphone 1 2 Adjusting the receiver/speaker volume Hold Page Diverting calls Page Page Skype Voicemail Listening to voicemail message 3 5 Page History Missed calls, incoming calls, outgoing calls 1 3 Voicemails 3 Authorization requests 3 4 5 Page Notification screen Page Page Notifications Personal Skype online status and profile Changing your status 2 3 Setting your profile 4 Signing out of Skype 2 3 Personal Skype settings Privacy settings 3 4 5 Wireless network connection View wireless network status 2 Find wireless networks 3 Connect to a wireless network 2 3 4 5 6 Page 1 2 Wireless network settings Networks in range Preferred networks list 3 4 5 3 4 5 6 Page Page Page 4 5 General settings Page Page Page 14 Page Tone s 3 4 5 Phone settings Handset Information Advanced settings Software update Network proxy 3 4 5 6 7 8 Recovering the handset 1 2 3 Services Service information Viewing the service information 2 3 4 Handset Locator and Registration Locating the handset LOCATOR indicator LOCATOR button 1 2 Registering the handset LOCATOR indicator LOCATOR button 3 4 5 6 Setting the base unit from Top Menu 1 2 3 Network Connection Creating a new Internet connection profile 1 2 Page Page Modifying the wireless information 1 2 3 4 Page Updating the firmware (Base Unit) Page Advanced Setup 2 Page Page Basic settings Page Page 2 Page Advanced settings Page 1 2 3 Page Page 4 2 2 3 2 Page Page Page Page Page 4 1 2 3 Page Page Page Page Page Page 2 3 2 3 Page Status 2 Page Page Page Page Page 1 2 Maintenance Page Page Page 2 3 4 Page Page Page 2 4 Page Page Support 2 3 4 Page Handset Information 1 Temporary LAN Side Network Setting when networks on the WAN side and the LAN side overlap 1 2 3 4 Downloading the version-up firmware to your computer for recovering the base unit 1 2 3 4 Mode selector Mode selector Reset button FACTORY DEFAULT RESET button Default settings Page Setting your computer Page Page Page Page Page Setting UPnP to display the shortcut 1 2 3 4 5 Using your computer on a wireless LAN Additional accessories Error messages Page Page Page Troubleshooting Base Unit: 1 2 Page Page Page Handset: Page Page Page FCC and other information Page Industry Canada (IC) and other information Rgles dIndustrie Canada et autres renseignements Page For European Union (EU) Information on Disposal for Users of Waste Electrical & Electronic Equipment (private households) Specifications Page Page Page Index Index Index If you need assistance with setup or operation 1 2 3 When you ship the product PQQX15539YA