Paxar 9401 manual Calling for Service

9401/9402 System Administrator's Guide

If you see

No scanner.

one of the following conditions exists

∙No scanner from the the Port Settings - Scanner Comm menu

∙The scanner is not connected properly.

You can run this test as many times as necessary to check the scanner or data. Press 8to exit the scanner test.

Calling for Service

Before you call service, follow the steps under "Printing a Test Label" to print Test Label 2.

The test label displays the following information, which may be helpful to service representatives.

Printer Model Number

Serial Number

Software Version Number

Number of inches printed to date

Communication settings:

User COM Port

Service Diagnostic Port

Scanner Port

Options installed in this printer

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