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Paxar 9403, 9402 manual M m u n i c a t i o n F a i l u r e s

Models: 9402 9403

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C o m m u n i c a t i o n F a i l u r e s

Errors 410 to 413 are usually caused by a hardware failure, by an incorrect SETUP option or by the host ignoring flow control (XON/OFF, CTS/RTS or DTR). Communication settings:

Baud rate	1200, 2400, 4800, 9600, 19200, 38400, 57600,
	115200
Word length	7 or 8
Stop bits	1 or 2
Parity	Odd, Even, None
Flow control	None, XON/XOFF, DTR, CTS

410Parity on the printer does not match the parity on the host. Check the parity setting under SETUP options.

411Framing error. The printer cannot communicate with the host. Make sure the host is turned on, communication cables are connected correctly, port settings are correct, and communications are active. Check the baud rate, word length, and stop bits to make sure they match those at the host. Do not toggle between Microsoft® Windows® and MS-DOS, while using the COPY command, or you will receive a framing error. Re-transmit the data.

412There is a problem with flow control between the printer and the host. Make sure the printer and the host flow control settings match (both are DTR or both are XON/XOFF). If the error persists, call Technical Support.

413Online receive queue is full. Check your printer’s XON/XOFF or DTR SETUP values to be sure there isn’t a flow control problem.

414The internal keyboard buffer is full or you need a new keypad. Call Technical Support.

415The buffer size you defined exceeds the total available in your machine.

8-16Diagnostics and Errors

Image 182

Paxar 9403, 9402 manual M m u n i c a t i o n F a i l u r e s

Contents

Paxar Printers 9403 9825 9850 9855 9860Canadian D.O.C. Warning TrademarksB L E O F C O N T E N T S Getting StartedPage Page Iv Table of Contents PrintingStatus Polling Page Page Page T T I N G S T a R T E D O u t T h i s M a n u a l2Getting Started F o r e Yo u B e g i nE a t i n g a n M P C L I I F o r m a t P a c k e t Type the following text field Type the following constant text fieldType the following bar code field Type the following bar code dataI l y S t a r t u p P r o c e d u r e s Sample Batch PacketA r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e aA w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description ExamplesI n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s L l i n g i n t h e F o r m a t Wo r k s h e e tN F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g P a r a l l e l C o m m u n i c a t i o n sA n d a r d S y n t a x G u i d e l i n e s I n g M P C L I I C o n v e n t i o n sC L I I P u n c t u a t i o n ‘comment‘Page I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e rHeader Constant ID# ID. Use 6Configuring the PrinterHeader,ID#,action,device p A,N,E p 25,0,0,0 pN f i g u r a t i o n S y n t a x G u i d e l i n e s F i n i n g t h e S y s t e m S e t u p P a c k e t A1. a System Setup PacketK i n g P r i n t a d j u s t m e n t s 10Configuring the Printer AnsiSupplyposn,cutposn,skipindex p F i n i n g t h e S u p p l y S e t u p P a c k e tSupplytype,ribbonon,feedmode Example I ,B,0,0,1,10,50,1 p Speedadj,phwidth p Contrast,printadj,marginadjustF i n i n g t h e P r i n t C o n t r o l P a c k e t 14Configuring the Printer Cursym,secondary,decimals p1,1,2 p ANSIcd,string1,string2 p S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 pDTR default Syntax I ,F,baud,wordlength,stopbits,parity, flowcontrol pF i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage Buffer,device,buffersize p 22Configuring the PrinterM1. M Memory Configuration Packet M2. buffer Buffer type To reallocate in K Enter this amountM3. device Storage type Buffer Type 9403 9825 9850 9855/9860E c k i n g C u r r e n t B u f f e r S i z e s 9403 9825 9850 9855/9860O u t M e m o r y B u f f e r s 1147.8 =Linecount x 50/1024 Make copies of this page to use as a buffer worksheet F f e r Wo r k s h e e tF f e r a l l o c a t i o n C o n s i d e r a t i o n s Page N d i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sA b l i n g I m m e d i a t e C o m m a n d s 30Configuring the Printer SFa SD orSCd SFbClears Format #1 from volatile RAM E a r i n g P a c k e t s f r o m M e m o r yI n g t h e F o n t P a c k e t M,R p Font#,action,device p34Configuring the Printer Printer returns the following to the hostBaseline SpacingType Cell WidthI n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device pH,Z p Selects all formats in memory and returns the followingSelects format1 and returns the following to the host Format#,action,device,name p 40Configuring the PrinterVerifier Configuration Vfrcomds pM p l e Ve r i f i e r C o n f i g u r a t i o n P a c k e t 42Configuring the Printer F I N I N G F I E L D S 2Defining Fields F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p4Defining Fields Line field Line field not Blocked out by 6Defining Fields T12. alignmentExample T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p 8Defining Fields F i n i n g B a r code F i e l d sEach bar code field requires a separate definition Left/Center/Right-Justified Fields Balanced Fields Bar Code Number of Characters Fixed or Variable10Defining Fields Printer Unit of Measure Row or Column or End Row End ColumnB7. font Bar code. Options PostnetSet 3 D P I B a r code D e n s i t i e s12Defining Fields Dots/mils AvailableBar code Density Element Row Height Bar code Density Narrow Narrow to Data Appearance Char SetSelector Or cpi Element Wide Ratio Data Appearance Char Set14Defining Fields Num Alphanum0 D P I B a r code D e n s i t i e s 16Defining Fields Selector Width Dots/mils RatioNum Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 pField width. Default spacing Standard 18 15 pt. CG TriumvirateC7. wid mag 22Defining FieldsC6. hgt mag C8. colorDefining Fields 24Defining Fields Type,row,column,angle/end row,length F i n i n g L i n e F i e l d sN e Ty p e s End col,thickness,pattern p26Defining Fields L5. angle/ If Using Segments end rowL6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q2. row 28Defining FieldsQ1. Q Printer Unit of Measure Row orExample Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options%$ p T i o n 1 F i x e d D a t aFixed char p R1. R Option Header T i o n 2 D a t a Ty p e R e s t r i c t i o n sCharcode p T i o n 3 D a t a E n t r y Te m p l a t e s Code,chars pSrc fld,src start,# to copy,dest T i o n 4 C o p y D a t a6Defining Field Options Start,copy code p2033398BLUE Bar Code Defining Field Options R g i n g F i e l d s203 Non-printable 339 Text R7. copy code Copy MethodAllows data to be entered from the keypad T i o n 5 D e f i n e D a t a E n t r y S o u r c e sB F i e l d s 8Defining Field Options20,prompt p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t sT i o n 3 0 P a d d i n g D a t a 20,Order Number pPads data with an X on the left side of the field T i o n 3 1 C a l c u l a t e C h e c k D i g i tM p l e U s e f o r P a d d i n g 10Defining Field Options42,1 p T i o n 4 2 P r i c e F i e l d42,appearance code p 50,narrow,wide,gap,narspace T i o n 5 0 B a r code D e n s i t y12Defining Field Options Widespace pIndicates Option 51,security,stand/default p51,2,S p 14Defining Field Options 52,row/column,dimension pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 60,I/D,amount,l pos,r pos p 60,I,5,1,6 pT i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s 18Defining Field Options M o f P r o d u c t s C a l c u l a t i o n1,2,3,4 M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 =+ 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 20Defining Field OptionsE AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run LengthE c i a l C o n s i d e r a t i o n s S i g n i n g C o m p l i a n c e L a b e l sS i g n i n g B i t m a p p e d I m a g e s Inches I n g t h e H e x M e t h o dExceeds LimitAssign 1 to every black square and 0 to every white square 6Creating GraphicsI n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s hI n g Te m p o r a r y S t o r a g e I n g N o n v o l a t i l e R a MI n g Vo l a t i l e R a M T h i n t h e G r a p h i c P a c k e t H e a d e r E a t i n g a G r a p h i c Pa c k e tS i t i o n i n g t h e G r a p h i c I m a g e T h i n t h e F i e l d G1. G Graphic Header F i n i n g t h e G r a p h i c H e a d e rT h i n a F o r m a t G6. row G8. modeG5. units G7. columnB3. column E a t i n g B i t m a p F i e l d sB2. row B4. algorithmE a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 pM p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown belowM p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 20Creating GraphicsCreating Graphics 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d GraphID,row,col,mode,rotation pG4. column G5. modeG3. row G6. rotationM p l e C o m p l i a n c e L a b e l 24Creating GraphicsM p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G R m a t t i n g F l a s h W n l o a d i n g F i l e s Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch dataF i n i n g t h e B a t c h C o n t r o l F i e l d E1. E Batch Control Field1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special CharactersR i a l B a r code P r i n t i n g I n f o r m a t i o n 5 x P r i n t e r s6 0 P r i n t e r T c h M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h Q u a n t i t y Z e r o M e t h o dD i f y i n g F o r m a t s T i o n a l E n t r y M e t h o dMode COM1 9600,N,8,1,P A T U S P O L L I N G Indicates the printer is offline 2Status Polling Q u i r y R e q u e s t E N QQ u i r y R e s p o n s e Page Char Const Comp Corr Online Busy Active Failure Error DataQ R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock OnlineQ R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description IdentifierB R e s p o n s e Status1,Status2,FMT-1,BCH-2Status2 Packet TypeParameter Error NumberField Number FMT-1/BCH-225,FMT-3,Bch-2 Following syntax is the response for a Job 4 requestPrinted,total,FMT-1,BCH-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l User DiagA d i n g a Te s t L a b e l Yo u R e c e i v e a n Error M e s s a g eInstalled Options Description S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n L l i n g Te c h n i c a l S u p p o r tA d i n g a n Error L a b e l T a Error sError Description Code Page Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display Item storage RAM failed. Reset your RAM checksum test failed. Reset yourNvram Sum Fail Setup options. Transmit your packets Again I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t yDark SpecD u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t sT h F i e l d s You can group fields with similar parameters. For exampleT h B a r codes M P L E SA M p l e U P C a F o r m a t P a c k e t 2SamplesMode Description M p l e M a x i code P a c k e t sD e 0 O b s o l e t e S a m p l e 4SamplesD e 2 S a m p l e Samples A-5D e 3 S a m p l e 6SamplesC t a n g u l a r D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t Samples A-7M p l e Q u i c k R e s p o n s e P a c k e t s HM,N0123456789012345 p Errorcor mask# datainput, charT e r i n g B a t c h D a t a f o r Q R code R u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorCode P a c k e t 10SamplesExample 1,D0205E9,Q0A, p B006qrcode, p R u c t u r e d a p p e n d Q R code P a c k e tSamples A-11 M p l e C o m p l i a n c e P a c k e t 12SamplesSamples A-13 14Samples M p l e F o r m a t P a c k e t Samples A-15Sample Zero Batch Packet 16SamplesM p l e D a t a E n t r y F o r m a t P a c k e t 18Samples N T SB Fonts B-1Bold Font These samples were printed using the Internal Symbol setStandard Font 2FontsCG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-34Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r sI n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced BoldFonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P FontsFonts B-11 Tr i u m v i r a t e B o l d 9 p t 0 0 D PI g h t M a g n i f i c a t i o n 3 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 7 p t 0 3 D PTr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 9 p t 0 3 D P Fonts B-15 Tr i u m v i r a t e 9 p t 0 0 D PTr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t sFonts B-23 U b l e B y t e Tr u e Ty p e F o n t sA r a c t e r M a p p i n g O v e r v i e w Character Mapping Code Batch DataC e n s i n g Yo u r F o n t s 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000Example DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sInternal Pages 437 orI n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r sSymbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e tSymbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex DecimalSymbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 9403 printer does not support backfeedT c h Wo r k s h e e t Batch Control ContinuationE c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853Supply Layout dpi 300 102 203 305 406 508 609 711 812Format Sample Printer Differences E-1 Feature Printer 985x/9860 PrinterI n t e r C o m p a r i s o n 2Printer Differences RAMFeature Printer 985x/9860 Printer A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer DifferencesN,1 Monarch p1,4,2 p Batch Header Batch PacketOption Monospaced FontsNon-volatile RAM 6,1,3,1 pD E IndexPacket control characters Security level of P D F417 Com pliance label overlay Sam ple Next-bitm ap fields Ordering Overview Padding data Price field Reim aging IM D On a grid Using price form atting 4 Parity selection List of data errors 001 Print control packet C 2 Form at header 3 Transm it buffer