M m u n i c a t i o n F a i l u r e s | Paxar 9403, 9402 specification

C o m m u n i c a t i o n F a i l u r e s

Errors 410 to 413 are usually caused by a hardware failure, by an incorrect SETUP option or by the host ignoring flow control (XON/OFF, CTS/RTS or DTR). Communication settings:

Baud rate	1200, 2400, 4800, 9600, 19200, 38400, 57600,
	115200
Word length	7 or 8
Stop bits	1 or 2
Parity	Odd, Even, None
Flow control	None, XON/XOFF, DTR, CTS

410Parity on the printer does not match the parity on the host. Check the parity setting under SETUP options.

411Framing error. The printer cannot communicate with the host. Make sure the host is turned on, communication cables are connected correctly, port settings are correct, and communications are active. Check the baud rate, word length, and stop bits to make sure they match those at the host. Do not toggle between Microsoft® Windows® and MS-DOS, while using the COPY command, or you will receive a framing error. Re-transmit the data.

412There is a problem with flow control between the printer and the host. Make sure the printer and the host flow control settings match (both are DTR or both are XON/XOFF). If the error persists, call Technical Support.

413Online receive queue is full. Check your printer’s XON/XOFF or DTR SETUP values to be sure there isn’t a flow control problem.

414The internal keyboard buffer is full or you need a new keypad. Call Technical Support.

415The buffer size you defined exceeds the total available in your machine.

8-16Diagnostics and Errors

Image 182

Paxar 9403, 9402 manual M m u n i c a t i o n F a i l u r e s

Contents

Paxar Printers 9403 9825 9850 9855 9860 Canadian D.O.C. Warning Trademarks B L E O F C O N T E N T S Getting StartedPage Page Iv Table of Contents Printing Status Polling Page Page Page T T I N G S T a R T E D O u t T h i s M a n u a l 2Getting Started F o r e Yo u B e g i nE a t i n g a n M P C L I I F o r m a t P a c k e t Type the following text field Type the following constant text fieldType the following bar code field Type the following bar code data I l y S t a r t u p P r o c e d u r e s Sample Batch Packet A r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e a A w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description Examples I n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s L l i n g i n t h e F o r m a t Wo r k s h e e t N F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g P a r a l l e l C o m m u n i c a t i o n s A n d a r d S y n t a x G u i d e l i n e s I n g M P C L I I C o n v e n t i o n sC L I I P u n c t u a t i o n ‘comment‘Page I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r Header Constant ID# ID. Use 6Configuring the PrinterHeader,ID#,action,device p A,N,E p 25,0,0,0 p N f i g u r a t i o n S y n t a x G u i d e l i n e s F i n i n g t h e S y s t e m S e t u p P a c k e t A1. a System Setup PacketK i n g P r i n t a d j u s t m e n t s 10Configuring the Printer Ansi Supplyposn,cutposn,skipindex p F i n i n g t h e S u p p l y S e t u p P a c k e tSupplytype,ribbonon,feedmode Example I ,B,0,0,1,10,50,1 p Speedadj,phwidth p Contrast,printadj,marginadjustF i n i n g t h e P r i n t C o n t r o l P a c k e t 14Configuring the Printer Cursym,secondary,decimals p 1,1,2 p ANSIcd,string1,string2 p S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 p DTR default Syntax I ,F,baud,wordlength,stopbits,parity, flowcontrol p F i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage Buffer,device,buffersize p 22Configuring the PrinterM1. M Memory Configuration Packet M2. buffer Buffer type To reallocate in K Enter this amount M3. device Storage type Buffer Type 9403 9825 9850 9855/9860 E c k i n g C u r r e n t B u f f e r S i z e s 9403 9825 9850 9855/9860 O u t M e m o r y B u f f e r s 1147.8 = Linecount x 50/1024 Make copies of this page to use as a buffer worksheet F f e r Wo r k s h e e tF f e r a l l o c a t i o n C o n s i d e r a t i o n s Page N d i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sA b l i n g I m m e d i a t e C o m m a n d s 30Configuring the Printer SFa SD orSCd SFb Clears Format #1 from volatile RAM E a r i n g P a c k e t s f r o m M e m o r yI n g t h e F o n t P a c k e t M,R p Font#,action,device p 34Configuring the Printer Printer returns the following to the host Baseline SpacingType Cell Width I n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device p H,Z p Selects all formats in memory and returns the followingSelects format1 and returns the following to the host Format#,action,device,name p 40Configuring the PrinterVerifier Configuration Vfrcomds p M p l e Ve r i f i e r C o n f i g u r a t i o n P a c k e t 42Configuring the Printer F I N I N G F I E L D S 2Defining Fields F i n i n g t h e F o r m a t H e a d e rFormat Header begins a format file Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p 4Defining Fields Line field Line field not Blocked out by 6Defining Fields T12. alignment Example T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p 8Defining Fields F i n i n g B a r code F i e l d sEach bar code field requires a separate definition Left/Center/Right-Justified Fields Balanced Fields Bar Code Number of Characters Fixed or Variable 10Defining Fields Printer Unit of Measure Row or Column or End Row End Column B7. font Bar code. Options Postnet Set 3 D P I B a r code D e n s i t i e s12Defining Fields Dots/mils Available Bar code Density Element Row Height Bar code Density Narrow Narrow to Data Appearance Char SetSelector Or cpi Element Wide Ratio Data Appearance Char Set 14Defining Fields Num Alphanum 0 D P I B a r code D e n s i t i e s 16Defining Fields Selector Width Dots/mils Ratio Num Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 p Field width. Default spacing Standard 18 15 pt. CG Triumvirate C7. wid mag 22Defining FieldsC6. hgt mag C8. color Defining Fields 24Defining Fields Type,row,column,angle/end row,length F i n i n g L i n e F i e l d sN e Ty p e s End col,thickness,pattern p 26Defining Fields L5. angle/ If Using Segments end rowL6. length/ If Using Segments end col F i n i n g B o x F i e l d s Q2. row 28Defining FieldsQ1. Q Printer Unit of Measure Row or Example Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field Options %$ p T i o n 1 F i x e d D a t aFixed char p R1. R Option Header T i o n 2 D a t a Ty p e R e s t r i c t i o n sCharcode p T i o n 3 D a t a E n t r y Te m p l a t e s Code,chars p Src fld,src start,# to copy,dest T i o n 4 C o p y D a t a6Defining Field Options Start,copy code p 2033398BLUE Bar Code Defining Field Options R g i n g F i e l d s203 Non-printable 339 Text R7. copy code Copy Method Allows data to be entered from the keypad T i o n 5 D e f i n e D a t a E n t r y S o u r c e sB F i e l d s 8Defining Field Options 20,prompt p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t sT i o n 3 0 P a d d i n g D a t a 20,Order Number p Pads data with an X on the left side of the field T i o n 3 1 C a l c u l a t e C h e c k D i g i tM p l e U s e f o r P a d d i n g 10Defining Field Options 42,1 p T i o n 4 2 P r i c e F i e l d42,appearance code p 50,narrow,wide,gap,narspace T i o n 5 0 B a r code D e n s i t y12Defining Field Options Widespace p Indicates Option 51,security,stand/default p51,2,S p 14Defining Field Options 52,row/column,dimension pT i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 60,I/D,amount,l pos,r pos p 60,I,5,1,6 p T i o n 6 1 R e i m a g e F i e l d Selector,action,device,modulus Fldlength,D/P,weights pI n g C h e c k D i g i t s 18Defining Field Options M o f P r o d u c t s C a l c u l a t i o n1,2,3,4 M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 20Defining Field Options E AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run Length E c i a l C o n s i d e r a t i o n s S i g n i n g C o m p l i a n c e L a b e l sS i g n i n g B i t m a p p e d I m a g e s Inches I n g t h e H e x M e t h o dExceeds Limit Assign 1 to every black square and 0 to every white square 6Creating Graphics I n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s h I n g Te m p o r a r y S t o r a g e I n g N o n v o l a t i l e R a MI n g Vo l a t i l e R a M T h i n t h e G r a p h i c P a c k e t H e a d e r E a t i n g a G r a p h i c Pa c k e tS i t i o n i n g t h e G r a p h i c I m a g e T h i n t h e F i e l d G1. G Graphic Header F i n i n g t h e G r a p h i c H e a d e rT h i n a F o r m a t G6. row G8. modeG5. units G7. column B3. column E a t i n g B i t m a p F i e l d sB2. row B4. algorithm E a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p 117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 p M p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown below M p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 20Creating Graphics Creating Graphics 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d GraphID,row,col,mode,rotation p G4. column G5. modeG3. row G6. rotation M p l e C o m p l i a n c e L a b e l 24Creating Graphics M p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G R m a t t i n g F l a s h W n l o a d i n g F i l e s Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch data F i n i n g t h e B a t c h C o n t r o l F i e l d E1. E Batch Control Field 1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special Characters R i a l B a r code P r i n t i n g I n f o r m a t i o n 5 x P r i n t e r s6 0 P r i n t e r T c h M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h Q u a n t i t y Z e r o M e t h o d D i f y i n g F o r m a t s T i o n a l E n t r y M e t h o d Mode COM1 9600,N,8,1,P A T U S P O L L I N G Indicates the printer is offline 2Status Polling Q u i r y R e q u e s t E N QQ u i r y R e s p o n s e Page Char Const Comp Corr Online Busy Active Failure Error DataQ R e f e r e n c e Ta b l e B y t e # Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock Online Q R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description Identifier B R e s p o n s e Status1,Status2,FMT-1,BCH-2 Status2 Packet Type Parameter Error NumberField Number FMT-1/BCH-2 25,FMT-3,Bch-2 Following syntax is the response for a Job 4 requestPrinted,total,FMT-1,BCH-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l User Diag A d i n g a Te s t L a b e l Yo u R e c e i v e a n Error M e s s a g eInstalled Options Description S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n L l i n g Te c h n i c a l S u p p o r t A d i n g a n Error L a b e l T a Error s Error Description Code Page Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display Item storage RAM failed. Reset your RAM checksum test failed. Reset yourNvram Sum Fail Setup options. Transmit your packets Again I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t y Dark Spec D u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t s T h F i e l d s You can group fields with similar parameters. For exampleT h B a r codes M P L E SA M p l e U P C a F o r m a t P a c k e t 2Samples Mode Description M p l e M a x i code P a c k e t s D e 0 O b s o l e t e S a m p l e 4Samples D e 2 S a m p l e Samples A-5 D e 3 S a m p l e 6Samples C t a n g u l a r D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t Samples A-7 M p l e Q u i c k R e s p o n s e P a c k e t s HM,N0123456789012345 p Errorcor mask# datainput, charT e r i n g B a t c h D a t a f o r Q R code R u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorCode P a c k e t 10Samples Example 1,D0205E9,Q0A, p B006qrcode, p R u c t u r e d a p p e n d Q R code P a c k e tSamples A-11 M p l e C o m p l i a n c e P a c k e t 12Samples Samples A-13 14Samples M p l e F o r m a t P a c k e t Samples A-15 Sample Zero Batch Packet 16Samples M p l e D a t a E n t r y F o r m a t P a c k e t 18Samples N T SB Fonts B-1 Bold Font These samples were printed using the Internal Symbol setStandard Font 2Fonts CG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-3 4Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s I n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced Bold Fonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P Fonts Fonts B-11 Tr i u m v i r a t e B o l d 9 p t 0 0 D PI g h t M a g n i f i c a t i o n 3 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D P Fonts B-13 Tr i u m v i r a t e 7 p t 0 3 D PTr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 9 p t 0 3 D P Fonts B-15 Tr i u m v i r a t e 9 p t 0 0 D PTr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s 48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t s Fonts B-23 U b l e B y t e Tr u e Ty p e F o n t sA r a c t e r M a p p i n g O v e r v i e w Character Mapping Code Batch Data C e n s i n g Yo u r F o n t s 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000 Example DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sInternal Pages 437 or I n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r s Symbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t 4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e t Symbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n 8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex Decimal Symbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t 18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s 22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 9403 printer does not support backfeed T c h Wo r k s h e e t Batch Control Continuation E c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100 192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853 Supply Layout dpi 300 102 203 305 406 508 609 711 812 Format Sample Printer Differences E-1 Feature Printer 985x/9860 PrinterI n t e r C o m p a r i s o n 2Printer Differences RAM Feature Printer 985x/9860 Printer A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer Differences N,1 Monarch p1,4,2 p Batch Header Batch Packet Option Monospaced FontsNon-volatile RAM 6,1,3,1 p D E Index Packet control characters Security level of P D F417 Com pliance label overlay Sam ple Next-bitm ap fields Ordering Overview Padding data Price field Reim aging IM D On a grid Using price form atting 4 Parity selection List of data errors 001 Print control packet C 2 Form at header 3 Transm it buffer