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Paxar 9403, 9402 manual C h i n e Fault s

Models: 9402 9403

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622Not enough memory to create the downloaded TrueType characters in the scalable (vector) fonts buffer. Reconfigure the printer’s memory and increase the scalable fonts buffer. Resend the font, format, and batch packet after reconfiguring the memory. If the error message persists, call Technical Support.

M a c h i n e F a u l t s

These errors occur when there is a problem with the printer.

703The printer sensed a calibration of different-sized black marks. Make sure the correct supply is loaded.

704Printer has not sensed a supply mark within the specified number of inches or out of supplies. Check the

✦supply tracking

✦supply marks

✦black mark sensor position

✦supply roll for binding.

Press ENTER or ESCAPE/CLEAR, depending on your printer. If the error continues to appear, change the supply.

750Printhead is overheated. Turn off the printer to let the printhead cool. If the error persists, call Technical Support.

751Printer did not sense a black mark when expected. For errors 751-753, Check the

✦supply tracking

✦supply marks

✦black mark sensor position

✦supply roll for binding.

8-20Diagnostics and Errors

Image 186

Paxar 9403, 9402 manual C h i n e Fault s

Contents

Paxar Printers 9403 9825 9850 9855 9860Canadian D.O.C. Warning TrademarksB L E O F C O N T E N T S Getting StartedPage Page Iv Table of Contents PrintingStatus Polling Page Page Page T T I N G S T a R T E D O u t T h i s M a n u a lF o r e Yo u B e g i n E a t i n g a n M P C L I I F o r m a t P a c k e t2Getting Started Type the following text field Type the following constant text fieldType the following bar code field Type the following bar code dataI l y S t a r t u p P r o c e d u r e s Sample Batch PacketA r t i n g w i t h a D e s i g n T e r m i n i n g F o r m a t C o n t e n t s T e r m i n i n g t h e P r i n t a r e aA w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s N s i d e r i n g F i e l d Ty p e s Field Type Description ExamplesI n g t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s L l i n g i n t h e F o r m a t Wo r k s h e e tN F I G U R I N G T H E P R I N T E R T t i n g C o m m u n i c a t i o n P a r a m e t e r s I n g P a r a l l e l C o m m u n i c a t i o n sA n d a r d S y n t a x G u i d e l i n e s I n g M P C L I I C o n v e n t i o n sC L I I P u n c t u a t i o n ‘comment‘Page I n g O n l i n e C o n f i g u r a t i o n P a c k e t s N f i g u r a t i o n P a c k e t H e a d e r6Configuring the Printer Header,ID#,action,device pHeader Constant ID# ID. Use A,N,E p 25,0,0,0 pN f i g u r a t i o n S y n t a x G u i d e l i n e s A1. a System Setup Packet K i n g P r i n t a d j u s t m e n t sF i n i n g t h e S y s t e m S e t u p P a c k e t 10Configuring the Printer AnsiF i n i n g t h e S u p p l y S e t u p P a c k e t Supplytype,ribbonon,feedmodeSupplyposn,cutposn,skipindex p Example I ,B,0,0,1,10,50,1 p Contrast,printadj,marginadjust F i n i n g t h e P r i n t C o n t r o l P a c k e tSpeedadj,phwidth p 14Configuring the Printer Cursym,secondary,decimals p1,1,2 p ANSIcd,string1,string2 p S e t t i n g C o n t r o l C h a r a c t e r s ?E?~123~044~034~124~125~126~094 pDTR default Syntax I ,F,baud,wordlength,stopbits,parity, flowcontrol pF i n i n g t h e B a c k f e e d C o n t r o l P a c k e t Action,dispos,bkfddis p 2 pPage Buffer,device,buffersize p 22Configuring the PrinterM1. M Memory Configuration Packet M2. buffer Buffer type To reallocate in K Enter this amountM3. device Storage type Buffer Type 9403 9825 9850 9855/9860E c k i n g C u r r e n t B u f f e r S i z e s 9403 9825 9850 9855/9860O u t M e m o r y B u f f e r s 1147.8 =Linecount x 50/1024 F f e r Wo r k s h e e t F f e r a l l o c a t i o n C o n s i d e r a t i o n sMake copies of this page to use as a buffer worksheet Page I n g I m m e d i a t e C o m m a n d s A b l i n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s 30Configuring the Printer SFa SD orSCd SFbE a r i n g P a c k e t s f r o m M e m o r y I n g t h e F o n t P a c k e tClears Format #1 from volatile RAM M,R p Font#,action,device p34Configuring the Printer Printer returns the following to the hostBaseline SpacingType Cell WidthI n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p A s h C o n s i d e r a t i o n s 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n Header,format#,action,device pSelects all formats in memory and returns the following Selects format1 and returns the following to the hostH,Z p Format#,action,device,name p 40Configuring the PrinterVerifier Configuration Vfrcomds pM p l e Ve r i f i e r C o n f i g u r a t i o n P a c k e t 42Configuring the Printer F I N I N G F I E L D S F i n i n g t h e F o r m a t H e a d e r Format Header begins a format file2Defining Fields Gap,font,hgt mag,wid mag,color,alignment F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Char rot,field rot,sym set p4Defining Fields Line field Line field not Blocked out by 6Defining Fields T12. alignmentExample T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p F i n i n g B a r code F i e l d s Each bar code field requires a separate definition8Defining Fields Left/Center/Right-Justified Fields Balanced Fields Bar Code Number of Characters Fixed or Variable10Defining Fields Printer Unit of Measure Row or Column or End Row End ColumnB7. font Bar code. Options PostnetSet 3 D P I B a r code D e n s i t i e s12Defining Fields Dots/mils AvailableBar code Density Element Row Height Bar code Density Narrow Narrow to Data Appearance Char SetSelector Or cpi Element Wide Ratio Data Appearance Char Set14Defining Fields Num Alphanum0 D P I B a r code D e n s i t i e s 16Defining Fields Selector Width Dots/mils RatioNum Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s Field#,# of char p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type 20 pField width. Default spacing Standard 18 15 pt. CG TriumvirateC7. wid mag 22Defining FieldsC6. hgt mag C8. colorDefining Fields 24Defining Fields Type,row,column,angle/end row,length F i n i n g L i n e F i e l d sN e Ty p e s End col,thickness,pattern pL5. angle/ If Using Segments end row L6. length/ If Using Segments end col26Defining Fields F i n i n g B o x F i e l d s Q2. row 28Defining FieldsQ1. Q Printer Unit of Measure Row orExample Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S S t r i c t i o n s P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s 2Defining Field OptionsT i o n 1 F i x e d D a t a Fixed char p%$ p T i o n 2 D a t a Ty p e R e s t r i c t i o n s Charcode pR1. R Option Header T i o n 3 D a t a E n t r y Te m p l a t e s Code,chars pSrc fld,src start,# to copy,dest T i o n 4 C o p y D a t a6Defining Field Options Start,copy code p2033398BLUE Bar Code Defining Field Options R g i n g F i e l d s203 Non-printable 339 Text R7. copy code Copy MethodAllows data to be entered from the keypad T i o n 5 D e f i n e D a t a E n t r y S o u r c e sB F i e l d s 8Defining Field Options20,prompt p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t sT i o n 3 0 P a d d i n g D a t a 20,Order Number pPads data with an X on the left side of the field T i o n 3 1 C a l c u l a t e C h e c k D i g i tM p l e U s e f o r P a d d i n g 10Defining Field OptionsT i o n 4 2 P r i c e F i e l d 42,appearance code p42,1 p 50,narrow,wide,gap,narspace T i o n 5 0 B a r code D e n s i t y12Defining Field Options Widespace p51,security,stand/default p 51,2,S pIndicates Option 52,row/column,dimension p T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h14Defining Field Options 60,I/D,amount,l pos,r pos p 60,I,5,1,6 pT i o n 6 1 R e i m a g e F i e l d Fldlength,D/P,weights p I n g C h e c k D i g i t sSelector,action,device,modulus M o f P r o d u c t s C a l c u l a t i o n 1,2,3,418Defining Field Options M o f D i g i t s C a l c u l a t i o n 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 =+ 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 = 20Defining Field OptionsE AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Hex Method E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Run LengthS i g n i n g C o m p l i a n c e L a b e l s S i g n i n g B i t m a p p e d I m a g e sE c i a l C o n s i d e r a t i o n s Inches I n g t h e H e x M e t h o dExceeds LimitAssign 1 to every black square and 0 to every white square 6Creating GraphicsI n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on T e r m i n i n g H o w t o S t o r e t h e I m a g e I n g F l a s hI n g N o n v o l a t i l e R a M I n g Vo l a t i l e R a MI n g Te m p o r a r y S t o r a g e E a t i n g a G r a p h i c Pa c k e t S i t i o n i n g t h e G r a p h i c I m a g eT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d F i n i n g t h e G r a p h i c H e a d e r T h i n a F o r m a tG1. G Graphic Header G6. row G8. modeG5. units G7. columnB3. column E a t i n g B i t m a p F i e l d sB2. row B4. algorithmE a t i n g N e x t B i t m a p F i e l d s Adjdir,adjamt,algorithm,data p117,24,H,03FFFFFFFFFFFFFFFFFFFC p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 1,2 pM p l e C o m p l i a n c e G r a p h i c P a c k e t Sample compliance graphic packet is shown belowM p l e H e x G r a p h i c P a c k e t M p l e R u n L e n g t h G r a p h i c P a c k e t 20Creating GraphicsCreating Graphics 22Creating Graphics A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d GraphID,row,col,mode,rotation pG4. column G5. modeG3. row G6. rotationM p l e C o m p l i a n c e L a b e l 24Creating GraphicsM p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G R m a t t i n g F l a s h W n l o a d i n g F i l e s Batch control F i n i n g t h e B a t c h H e a d e rBatch header Batch dataF i n i n g t h e B a t c h C o n t r o l F i e l d E1. E Batch Control Field1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s C r e m e n t i n g F i e l d s E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s Sample Batch Data with Special Characters5 x P r i n t e r s 6 0 P r i n t e rR i a l B a r code P r i n t i n g I n f o r m a t i o n T c h M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h Q u a n t i t y Z e r o M e t h o dD i f y i n g F o r m a t s T i o n a l E n t r y M e t h o dMode COM1 9600,N,8,1,P A T U S P O L L I N G Q u i r y R e q u e s t E N Q Q u i r y R e s p o n s eIndicates the printer is offline 2Status Polling Page Failure Error Data Q R e f e r e n c e Ta b l e B y t e #Char Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Battery Error Fault Dispense Label Char Const Low Format Waiting Ribbon Stock OnlineQ R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d B R e q u e s t Field Type Valid Options Description IdentifierB R e s p o n s e Status1,Status2,FMT-1,BCH-2Status2 Packet TypeParameter Error NumberField Number FMT-1/BCH-2Following syntax is the response for a Job 4 request Printed,total,FMT-1,BCH-225,FMT-3,Bch-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S I n t i n g a Te s t L a b e l User DiagYo u R e c e i v e a n Error M e s s a g e Installed Options DescriptionA d i n g a Te s t L a b e l S e t t i n g P r i n t e r s D i t i o n a l D i a g n o s t i c s I n f o r m a t i o n L l i n g Te c h n i c a l S u p p o r tA d i n g a n Error L a b e l T a Error sError Description Code Page Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display RAM checksum test failed. Reset your Nvram Sum Fail Setup options. Transmit your packets AgainItem storage RAM failed. Reset your I N T E R O P T I M I Z AT I O N J u s t i n g t h e P r i n t Q u a l i t yDark SpecD u c i n g I m a g i n g T i m e 4Printer Optimization T h F o r m a t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h P a c k e t sYou can group fields with similar parameters. For example T h B a r codesT h F i e l d s M P L E SA M p l e U P C a F o r m a t P a c k e t 2SamplesMode Description M p l e M a x i code P a c k e t sD e 0 O b s o l e t e S a m p l e 4SamplesD e 2 S a m p l e Samples A-5D e 3 S a m p l e 6SamplesC t a n g u l a r D a t a M a t r i x P a c k e t M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t Samples A-7M p l e Q u i c k R e s p o n s e P a c k e t s Errorcor mask# datainput, char T e r i n g B a t c h D a t a f o r Q R codeHM,N0123456789012345 p R u c t u r e d a p p e n d M o d e Modeid code# #ofdiv parity, errorcorCode P a c k e t 10SamplesR u c t u r e d a p p e n d Q R code P a c k e t Samples A-11Example 1,D0205E9,Q0A, p B006qrcode, p M p l e C o m p l i a n c e P a c k e t 12SamplesSamples A-13 14Samples M p l e F o r m a t P a c k e t Samples A-15Sample Zero Batch Packet 16SamplesM p l e D a t a E n t r y F o r m a t P a c k e t 18Samples N T SB Fonts B-1Bold Font These samples were printed using the Internal Symbol setStandard Font 2FontsCG Triumvirate Font 9pt These samples were printed using CodeCG Triumvirate Bold Font Fonts B-34Fonts T m a p F o n t I n f o r m a t i o n F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r sI n g 3 0 0 D P N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P Width Mag Standard Reduced BoldFonts B-7 8Fonts Fonts B-9 I g h t M a g n i f i c a t i o n 2 0 3 D P O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P FontsTr i u m v i r a t e B o l d 9 p t 0 0 D P I g h t M a g n i f i c a t i o n 3 0 0 D PFonts B-11 I g h t M a g i n f i c a t i o n 2 0 3 D P Tr i u m v i r a t e 6 p t 0 0 D PTr i u m v i r a t e 7 p t 0 3 D P Tr i u m v i r a t e 7 p t 0 0 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D P Tr i u m v i r a t e 1 1 p t 0 3 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Tr i u m v i r a t e 1 5 p t 0 3 D P Fonts B-17Tr i u m v i r a t e 1 5 p t 0 0 D P A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n R m a t C o n s i d e r a t i o n s48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t sFonts B-23 U b l e B y t e Tr u e Ty p e F o n t sA r a c t e r M a p p i n g O v e r v i e w Character Mapping Code Batch DataC e n s i n g Yo u r F o n t s 500 I n g F o n t N u m b e r s i n F o r m a t s100 1000Example DOS Code P p o r t e d S y m b o l S e t s a n d code P a g e sInternal Pages 437 orI n g code 1 2 8 F u n c t i o n codes T e r i n g E x t e n d e d C h a r a c t e r sSymbol Sets/Code Pages C-3 T e r n a l S y m b o l S e t4Symbol Sets/Code Pages S I S y m b o l S e t L d C h a r a c t e r S e tSymbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Symbol Sets/Code Pages C-7 Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n8Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 14Symbol Sets/Code Pages Char Hex DecimalSymbol Sets/Code Pages C-15 16Symbol Sets/Code Pages Symbol Sets/Code Pages C-17 N a r y t o H e x C o n v e r s i o n C h a r t18Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages B l a c k D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t F W h i t e D o t s22Symbol Sets/Code Pages R M AT D E S I G N T O O L S L i n e C o n f i g u r a t i o n Wo r k s h e e t 9403 printer does not support backfeedT c h Wo r k s h e e t Batch Control ContinuationE c k D i g i t Wo r k s h e e t Supply Layout Inches 203 200 190 180 170 160 150 140 130 120 110 100192 288 384 480 576 672 768 806 102 203 305 406 508 609 711 812 853Supply Layout dpi 300 102 203 305 406 508 609 711 812Format Sample Feature Printer 985x/9860 Printer I n t e r C o m p a r i s o nPrinter Differences E-1 2Printer Differences RAMFeature Printer 985x/9860 Printer A t u s P o l l i n g I n f o r m a t i o n Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n 4Printer DifferencesN,1 Monarch p1,4,2 p Batch Header Batch PacketOption Monospaced FontsNon-volatile RAM 6,1,3,1 pD E IndexPacket control characters Security level of P D F417 Com pliance label overlay Sam ple Next-bitm ap fields Ordering Overview Padding data Price field Reim aging IM D On a grid Using price form atting 4 Parity selection List of data errors 001 Print control packet C 2 Form at header 3 Transm it buffer