Manuals / Paxar / Computer Equipment / Printer

Paxar 9402, 9403 manual Enter/Pause

Models: 9402 9403

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Press ENTER or ESCAPE/CLEAR, depending on your printer and try to continue printing. If the error continues to appear, change the supply.

752Printer sensed a mark in the wrong place.

753Printer sensed a mark that is too long.

754Printer has a ribbon problem. Check the ribbon for a jam or remove any slack by turning the take-up reel clockwise. Load a new ribbon.

755Printhead is open. Close the printhead before continuing. If the error persists, call Technical Support.

756The printer is out of supplies. Load supplies.

757Load supplies. The calibrated supply length differs by plus or minus .25 inches from the format. Press ESCAPE, FEED/CUT, or the up arrow (9403) to print on the current supply or load new supply and press

ENTER/PAUSE.

758Check supply. Either the supply is not seen or the on-demand sensor is broken. Check for a label jam. Clear the supply path or reload supplies. This error may occur if you remove a label too quickly in on-demand mode. The printer does not recalibrate after this error.

759Knife is not moving. Call Technical Support.

760Knife jam. Call Technical Support.

761The stacker is full or jammed. Empty the stacker or clear the jam before continuing. The printer does not recalibrate after this error.

762Low battery. Recharge the battery.

763Waiting to dispense label. Press ENTER or FEED/CUT, depending on your printer.

Diagnostics and Errors 8-21

Image 187

Paxar 9402, 9403 manual Enter/Pause

Contents

9403 9825 9850 9855 9860 Paxar PrintersTrademarks Canadian D.O.C. WarningGetting Started B L E O F C O N T E N T SPage Page Printing Iv Table of ContentsStatus Polling Page Page Page O u t T h i s M a n u a l T T I N G S T a R T E DE a t i n g a n M P C L I I F o r m a t P a c k e t F o r e Yo u B e g i n2Getting Started Type the following bar code data Type the following constant text fieldType the following bar code field Type the following text fieldSample Batch Packet I l y S t a r t u p P r o c e d u r e sA r t i n g w i t h a D e s i g n T e r m i n i n g t h e P r i n t a r e a T e r m i n i n g F o r m a t C o n t e n t sA w i n g R o u g h S k e t c h e s I n g S u p p l y L a y o u t G r i d s Field Type Description Examples N s i d e r i n g F i e l d Ty p e sL l i n g i n t h e F o r m a t Wo r k s h e e t N s i d e r i n g F o n t sT e r c h a n g i n g P a c k e t s I n g t h e F o r m a t Wo r k s h e e tN F I G U R I N G T H E P R I N T E R I n g P a r a l l e l C o m m u n i c a t i o n s T t i n g C o m m u n i c a t i o n P a r a m e t e r s‘comment‘ I n g M P C L I I C o n v e n t i o n sC L I I P u n c t u a t i o n A n d a r d S y n t a x G u i d e l i n e sPage N f i g u r a t i o n P a c k e t H e a d e r I n g O n l i n e C o n f i g u r a t i o n P a c k e t sHeader,ID#,action,device p 6Configuring the PrinterHeader Constant ID# ID. Use 25,0,0,0 p A,N,E pN f i g u r a t i o n S y n t a x G u i d e l i n e s K i n g P r i n t a d j u s t m e n t s A1. a System Setup PacketF i n i n g t h e S y s t e m S e t u p P a c k e t Ansi 10Configuring the PrinterSupplytype,ribbonon,feedmode F i n i n g t h e S u p p l y S e t u p P a c k e tSupplyposn,cutposn,skipindex p Example I ,B,0,0,1,10,50,1 p F i n i n g t h e P r i n t C o n t r o l P a c k e t Contrast,printadj,marginadjustSpeedadj,phwidth p Cursym,secondary,decimals p 14Configuring the Printer1,1,2 p ANSIcd,string1,string2 p ?E?~123~044~034~124~125~126~094 p S e t t i n g C o n t r o l C h a r a c t e r sSyntax I ,F,baud,wordlength,stopbits,parity, flowcontrol p DTR defaultF i n i n g t h e B a c k f e e d C o n t r o l P a c k e t 2 p Action,dispos,bkfddis pPage To reallocate in K Enter this amount 22Configuring the PrinterM1. M Memory Configuration Packet M2. buffer Buffer type Buffer,device,buffersize pBuffer Type 9403 9825 9850 9855/9860 M3. device Storage type9403 9825 9850 9855/9860 E c k i n g C u r r e n t B u f f e r S i z e s1147.8 = O u t M e m o r y B u f f e r sLinecount x 50/1024 F f e r a l l o c a t i o n C o n s i d e r a t i o n s F f e r Wo r k s h e e tMake copies of this page to use as a buffer worksheet Page A b l i n g I m m e d i a t e C o m m a n d s I n g I m m e d i a t e C o m m a n d sN d i n g I m m e d i a t e C o m m a n d s 30Configuring the Printer SFb SD orSCd SFaI n g t h e F o n t P a c k e t E a r i n g P a c k e t s f r o m M e m o r yClears Format #1 from volatile RAM Font#,action,device p M,R pPrinter returns the following to the host 34Configuring the PrinterCell Width SpacingType BaselineI n g t h e F l a s h U p l o a d P a c k e t F,E,200,200,FMT1 p 5,A,F,E,400,200,FMT5 p Header,format#,action,device p 38Configuring the PrinterL o a d i n g F o r m a t H e a d e r I n f o r m a t i o n A s h C o n s i d e r a t i o n sSelects format1 and returns the following to the host Selects all formats in memory and returns the followingH,Z p Vfrcomds p 40Configuring the PrinterVerifier Configuration Format#,action,device,name pM p l e Ve r i f i e r C o n f i g u r a t i o n P a c k e t 42Configuring the Printer F I N I N G F I E L D S Format Header begins a format file F i n i n g t h e F o r m a t H e a d e r2Defining Fields Char rot,field rot,sym set p F i n i n g Te x t F i e l d sField#,# of char,fix/var,row,column Gap,font,hgt mag,wid mag,color,alignment4Defining Fields Line field Line field not Blocked out by T12. alignment 6Defining FieldsExample T,2,10,V,250,50,0,1,1,1,B,C,0,0,0 p Each bar code field requires a separate definition F i n i n g B a r code F i e l d s8Defining Fields Bar Code Number of Characters Fixed or Variable Left/Center/Right-Justified Fields Balanced FieldsPrinter Unit of Measure Row or Column or End Row End Column 10Defining FieldsPostnet B7. font Bar code. OptionsDots/mils Available 3 D P I B a r code D e n s i t i e s12Defining Fields SetData Appearance Char Set Bar code Density Narrow Narrow to Data Appearance Char SetSelector Or cpi Element Wide Ratio Bar code Density Element Row HeightNum Alphanum 14Defining Fields0 D P I B a r code D e n s i t i e s Selector Width Dots/mils Ratio 16Defining FieldsNum Alphanum 18Defining Fields F i n i n g N o n P r i n t a b l e Te x t F i e l d s 20 p F i n i n g C o n s t a n t Te x t F i e l d sField Data Field Type Field#,# of char p18 15 pt. CG Triumvirate Field width. Default spacing StandardC8. color 22Defining FieldsC6. hgt mag C7. wid magDefining Fields 24Defining Fields End col,thickness,pattern p F i n i n g L i n e F i e l d sN e Ty p e s Type,row,column,angle/end row,lengthL6. length/ If Using Segments end col L5. angle/ If Using Segments end row26Defining Fields F i n i n g B o x F i e l d s Printer Unit of Measure Row or 28Defining FieldsQ1. Q Q2. rowExample Q,240,30,270,150,3, p 30Defining Fields F I N I N G F I E L D O P T I O N S 2Defining Field Options P l y i n g F i e l d O p t i o n sM b i n i n g F i e l d O p t i o n s S t r i c t i o n sFixed char p T i o n 1 F i x e d D a t a%$ p Charcode p T i o n 2 D a t a Ty p e R e s t r i c t i o n sR1. R Option Header Code,chars p T i o n 3 D a t a E n t r y Te m p l a t e sStart,copy code p T i o n 4 C o p y D a t a6Defining Field Options Src fld,src start,# to copy,destR7. copy code Copy Method R g i n g F i e l d s203 Non-printable 339 Text 2033398BLUE Bar Code Defining Field Options8Defining Field Options T i o n 5 D e f i n e D a t a E n t r y S o u r c e sB F i e l d s Allows data to be entered from the keypad20,Order Number p T i o n 2 0 D e f i n e D a t a E n t r y P r o m p t sT i o n 3 0 P a d d i n g D a t a 20,prompt p10Defining Field Options T i o n 3 1 C a l c u l a t e C h e c k D i g i tM p l e U s e f o r P a d d i n g Pads data with an X on the left side of the field42,appearance code p T i o n 4 2 P r i c e F i e l d42,1 p Widespace p T i o n 5 0 B a r code D e n s i t y12Defining Field Options 50,narrow,wide,gap,narspace51,2,S p 51,security,stand/default pIndicates Option T i o n 5 2 P D F 4 1 7 W i d t h / L e n g t h 52,row/column,dimension p14Defining Field Options 60,I,5,1,6 p 60,I/D,amount,l pos,r pos pT i o n 6 1 R e i m a g e F i e l d I n g C h e c k D i g i t s Fldlength,D/P,weights pSelector,action,device,modulus 1,2,3,4 M o f P r o d u c t s C a l c u l a t i o n18Defining Field Options 20 + 2 + 6 + 6 + 16 + 5 + 4 + 3 + 36 = M o f D i g i t s C a l c u l a t i o n20Defining Field Options + 0 + 2 + 6 + 6 + 1 + 6 + 5 + 4 + 3 + 3 + 6 =E AT I N G G R a P H I C S E r v i e w o f C o m p l i a n c e L a b e l s Run Length E r v i e w o f B i t m a p p e d I m a g e sT e r m i n i n g a M e t h o d Hex MethodS i g n i n g B i t m a p p e d I m a g e s S i g n i n g C o m p l i a n c e L a b e l sE c i a l C o n s i d e r a t i o n s Limit I n g t h e H e x M e t h o dExceeds Inches6Creating Graphics Assign 1 to every black square and 0 to every white squareI n g t h e R u n L e n g t h E n c o d i n g M e t h o d Row 1, position 50 26 on I n g F l a s h T e r m i n i n g H o w t o S t o r e t h e I m a g eI n g Vo l a t i l e R a M I n g N o n v o l a t i l e R a MI n g Te m p o r a r y S t o r a g e S i t i o n i n g t h e G r a p h i c I m a g e E a t i n g a G r a p h i c Pa c k e tT h i n t h e G r a p h i c P a c k e t H e a d e r T h i n t h e F i e l d T h i n a F o r m a t F i n i n g t h e G r a p h i c H e a d e rG1. G Graphic Header G7. column G8. modeG5. units G6. rowB4. algorithm E a t i n g B i t m a p F i e l d sB2. row B3. columnAdjdir,adjamt,algorithm,data p E a t i n g N e x t B i t m a p F i e l d s1,2 p E a t i n g D u p l i c a t e F i e l d sAdjdir,adjamt,count p 117,24,H,03FFFFFFFFFFFFFFFFFFFC pSample compliance graphic packet is shown below M p l e C o m p l i a n c e G r a p h i c P a c k e tM p l e H e x G r a p h i c P a c k e t 20Creating Graphics M p l e R u n L e n g t h G r a p h i c P a c k e tCreating Graphics GraphID,row,col,mode,rotation p A c i n g t h e G r a p h i c i n a F o r m a tF i n i n g t h e G r a p h i c F i e l d 22Creating GraphicsG6. rotation G5. modeG3. row G4. column24Creating Graphics M p l e C o m p l i a n c e L a b e lM p l e B i t m a p G r a p h i c I m a g e 26Creating Graphics I N T I N G R m a t t i n g F l a s h W n l o a d i n g F i l e s Batch data F i n i n g t h e B a t c h H e a d e rBatch header Batch controlE1. E Batch Control Field F i n i n g t h e B a t c h C o n t r o l F i e l d1,4,2,1,4 p F i n i n g B a t c h D a t a F i e l d s Sample Batch Data with Special Characters E c i a l P r i n t i n g C o n s i d e r a t i o n sR g e d o r S u b F i e l d s C r e m e n t i n g F i e l d s6 0 P r i n t e r 5 x P r i n t e r sR i a l B a r code P r i n t i n g I n f o r m a t i o n T c h Q u a n t i t y Z e r o M e t h o d W n l o a d i n g M e t h o d sQ u e n t i a l M e t h o d T c h M e t h o dT i o n a l E n t r y M e t h o d D i f y i n g F o r m a t sMode COM1 9600,N,8,1,P A T U S P O L L I N G Q u i r y R e s p o n s e Q u i r y R e q u e s t E N QIndicates the printer is offline 2Status Polling Page Q R e f e r e n c e Ta b l e B y t e # Failure Error DataChar Const Comp Corr Online Busy Active Q R e f e r e n c e Ta b l e B y t e # 2 c o n t i n u e d Char Const Low Format Waiting Ribbon Stock Online Battery Error Fault Dispense LabelQ R e f e r e n c e Ta b l e B y t e # 3 c o n t i n u e d Field Type Valid Options Description Identifier B R e q u e s tStatus1,Status2,FMT-1,BCH-2 B R e s p o n s ePacket Type Status2FMT-1/BCH-2 Error NumberField Number ParameterPrinted,total,FMT-1,BCH-2 Following syntax is the response for a Job 4 request25,FMT-3,Bch-2 Number Meaning 14Status Polling Status Polling 16Status Polling A G N O S T I C S a N D Error S User Diag I n t i n g a Te s t L a b e lInstalled Options Description Yo u R e c e i v e a n Error M e s s a g eA d i n g a Te s t L a b e l S e t t i n g P r i n t e r s L l i n g Te c h n i c a l S u p p o r t D i t i o n a l D i a g n o s t i c s I n f o r m a t i o nT a Error s A d i n g a n Error L a b e lError Description Code Page Page Page Page Page Page Page Page M m u n i c a t i o n F a i l u r e s Page T a F o r m a t t i n g F a i l u r e s Page C h i n e Fault s ENTER/PAUSE Page Space Page Printer Description Display Nvram Sum Fail Setup options. Transmit your packets Again RAM checksum test failed. Reset yourItem storage RAM failed. Reset your J u s t i n g t h e P r i n t Q u a l i t y I N T E R O P T I M I Z AT I O NSpec DarkD u c i n g I m a g i n g T i m e 4Printer Optimization T h P a c k e t s N e r a l F o r m a t T i p s a n d H i n t sC r e a s i n g T h r o u g h p u t T h F o r m a t sT h B a r codes You can group fields with similar parameters. For exampleT h F i e l d s M P L E SA 2Samples M p l e U P C a F o r m a t P a c k e tM p l e M a x i code P a c k e t s Mode Description4Samples D e 0 O b s o l e t e S a m p l eSamples A-5 D e 2 S a m p l e6Samples D e 3 S a m p l eSamples A-7 M p l e D a t a M a t r i x P a c k e t sU a r e D a t a M a t r i x P a c k e t C t a n g u l a r D a t a M a t r i x P a c k e tM p l e Q u i c k R e s p o n s e P a c k e t s T e r i n g B a t c h D a t a f o r Q R code Errorcor mask# datainput, charHM,N0123456789012345 p 10Samples Modeid code# #ofdiv parity, errorcorCode P a c k e t R u c t u r e d a p p e n d M o d eSamples A-11 R u c t u r e d a p p e n d Q R code P a c k e tExample 1,D0205E9,Q0A, p B006qrcode, p 12Samples M p l e C o m p l i a n c e P a c k e tSamples A-13 14Samples Samples A-15 M p l e F o r m a t P a c k e t16Samples Sample Zero Batch PacketM p l e D a t a E n t r y F o r m a t P a c k e t 18Samples Fonts B-1 N T SB2Fonts These samples were printed using the Internal Symbol setStandard Font Bold FontFonts B-3 These samples were printed using CodeCG Triumvirate Bold Font CG Triumvirate Font 9pt4Fonts F TA F o n t 7 2 a n d F o n t 7 3 C h a r a c t e r s T m a p F o n t I n f o r m a t i o nWidth Mag Standard Reduced Bold N o s p a c e d F o n t M a g n i f i c a t i o nI n g 2 0 3 D P I n g 3 0 0 D PFonts B-7 8Fonts Fonts B-9 Fonts O p o r t i o n a l F o n t M a g n i f i c a t i o nTr i u m v i r a t e B o l d 9 p t 0 3 D P I g h t M a g n i f i c a t i o n 2 0 3 D PI g h t M a g n i f i c a t i o n 3 0 0 D P Tr i u m v i r a t e B o l d 9 p t 0 0 D PFonts B-11 Tr i u m v i r a t e 6 p t 0 0 D P I g h t M a g i n f i c a t i o n 2 0 3 D PTr i u m v i r a t e 7 p t 0 0 D P Tr i u m v i r a t e 7 p t 0 3 D PFonts B-13 Tr i u m v i r a t e 9 p t 0 3 D P Tr i u m v i r a t e 1 1 p t 0 3 D P Tr i u m v i r a t e 9 p t 0 0 D PFonts B-15 Tr i u m v i r a t e 1 1 p t 0 0 D P Fonts B-17 Tr i u m v i r a t e 1 5 p t 0 3 D PTr i u m v i r a t e 1 5 p t 0 0 D P R m a t C o n s i d e r a t i o n s A l a b l e / Tr u e Ty p e F o n t I n f o r m a t i o n48pt Sample W n l o a d i n g Tr u e Ty p e F o n t s U b l e B y t e B i t m a p F o n t s I n g a s i a n D o u b l e B y t e Tr u e Ty p e F o n t sCharacter Mapping Code Batch Data U b l e B y t e Tr u e Ty p e F o n t sA r a c t e r M a p p i n g O v e r v i e w Fonts B-23C e n s i n g Yo u r F o n t s 1000 I n g F o n t N u m b e r s i n F o r m a t s100 500Example Pages 437 or P p o r t e d S y m b o l S e t s a n d code P a g e sInternal DOS CodeT e r i n g E x t e n d e d C h a r a c t e r s I n g code 1 2 8 F u n c t i o n codesT e r n a l S y m b o l S e t Symbol Sets/Code Pages C-3S I S y m b o l S e t L d C h a r a c t e r S e t 4Symbol Sets/Code PagesSymbol Sets/Code Pages C-5 6Symbol Sets/Code Pages Code P a g e 8 5 0 L a t i n Code P a g e 8 5 2 L a t i n Symbol Sets/Code Pages C-78Symbol Sets/Code Pages Symbol Sets/Code Pages C-9 10Symbol Sets/Code Pages Symbol Sets/Code Pages C-11 12Symbol Sets/Code Pages Symbol Sets/Code Pages C-13 Char Hex Decimal 14Symbol Sets/Code PagesSymbol Sets/Code Pages C-15 16Symbol Sets/Code Pages N a r y t o H e x C o n v e r s i o n C h a r t Symbol Sets/Code Pages C-1718Symbol Sets/Code Pages Symbol Sets/Code Pages C-19 20Symbol Sets/Code Pages F W h i t e D o t s Symbol Sets/Code Pages C-21T t o R u n L e n g t h E n c o d i n g C h a r t B l a c k D o t s22Symbol Sets/Code Pages R M AT D E S I G N T O O L S 9403 printer does not support backfeed L i n e C o n f i g u r a t i o n Wo r k s h e e tBatch Control Continuation T c h Wo r k s h e e tE c k D i g i t Wo r k s h e e t Supply Layout Inches 200 190 180 170 160 150 140 130 120 110 100 203102 203 305 406 508 609 711 812 853 192 288 384 480 576 672 768 806102 203 305 406 508 609 711 812 Supply Layout dpi 300Format Sample I n t e r C o m p a r i s o n Feature Printer 985x/9860 PrinterPrinter Differences E-1 RAM 2Printer DifferencesFeature Printer 985x/9860 Printer 4Printer Differences Default configuration packet settings areI n t e r C o n f i g u r a t i o n I n f o r m a t i o n A t u s P o l l i n g I n f o r m a t i o nBatch Packet Monarch p1,4,2 p Batch Header N,16,1,3,1 p Monospaced FontsNon-volatile RAM OptionIndex D EPacket control characters Security level of P D F417 Com pliance label overlay Sam ple Next-bitm ap fields Ordering Overview Padding data Price field Reim aging IM D On a grid Using price form atting 4 Parity selection List of data errors 001 Print control packet C 2 Form at header 3 Transm it buffer