Pitney Bowes DA950 manual Problem Multifeed feeds doubles or skewing, Problem No Print

Troubleshooting Your Printer

Print Quality Problems

Problem	Multifeed (feeds doubles) or skewing
Reason:	Separator (H-block) not set correctly. Also
	ramp set incorrectly.
Solution:	Adjust H-block to thickness of material. See
	page 3-3.
	Check feed ramp position. See page 3-4.
Reason:	Media thickness knob set too thick.
Solution:	Reduce setting. See page 3-8.
Reason:	Media out of specification.
Solution:	Refer to Appendix B - Specifications.
Reason:	Media sticking together.
Solution:	Fan media before loading.

Problem	No Print
Reason:	Ink cartridge problem.
Solution:	Purge ink cartridge (see page A-
	25).
	Clean cartridge jets with soft cotton
	cloth and water (in the direction
	shown).
	Change to a new cartridge(s).

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