Pitney Bowes DA950 Problem Grey or Light Print-Black Ink, Problem Address Printing is not Sharp

Troubleshooting Your Printer

Print Quality Problems (continued)

Problem	Grey or Light Print–Black Ink
Reason:	Ink supply is low, or media thickness knob is
	set too high.
Solution:	Check adjustment of the media thickness
	knob (page 3-8). If this fails to correct the
	problem, replace ink cartridge (page 5-2).

Problem	Address Printing is not Sharp
Reason:	Incorrect media thickness knob setting.
	Also, unsuitable material.
Solution:	Check whether media thickness knob is
	adjusted too high (page 3-8).
	NOTE: Print quality is less sharp when us-
	ing Tyvek, recycled or glossy media.
Problem	Address Smudging
Reason:	Incorrect media thickness knob setting.
	Also, ink may not dry on very high gloss
	material.
Solution:	Check whether media thickness knob is
	adjusted too low (page 3-8). Try using less
	glossy material.
	Check exit idler rollers.

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