Chapter 14 Troubleshooting

The Powerware 9155 is designed for durable, automatic operation and also alerts you whenever potential operating problems may occur. Usually the alarms shown by the control panel do not mean that the output power is affected. Instead, they are preventive alarms intended to alert the user. Use the following troubleshooting chart to determine the UPS alarm condition.

Typical Alarms and Conditions

The following table describes typical alarms and conditions; check the Event Log through the control panel for a list of active alarms. If an alarm appears with a service code, please contact the help desk (see page 93).

Alarm or Condition

Possible Cause

Action

 

On Battery

A utility failure has occurred and

The UPS is powering the equipment with

 

 

 

 

 

the UPS is in Battery mode.

battery power. Prepare your equipment for

LED is on.

 

shutdown.

 

 

 

1 beep every second.

 

 

 

 

 

 

Battery Low

The battery is running low.

Five minutes or less of battery power remains

 

 

 

 

 

 

(depending on load configuration and battery

 

 

 

 

 

 

charge). Save your work and turn off your

LED is on.

 

equipment.

 

When utility power is restored, the UPS restarts

Continuous beep for

 

 

automatically, provides power to the load, and

10 seconds.

 

charges the battery.

 

 

 

Battery Breaker

The UPS does not recognize the

Verify the battery circuit breaker is in the ON

 

 

 

 

 

internal batteries.

position. If the condition persists, contact your

 

 

 

 

 

 

service representative.

LED is on.

 

 

 

1 beep every second.

 

 

 

Powerware® 9155 UPS (8–15 kVA) User’s Guide S 164201553 Rev D www.powerware.com

91