Troubleshooting

Silencing the Alarm

Before silencing an alarm, check the alarm condition and perform the applicable action to resolve the condition.

Press any button on the front panel display to silence the alarm. If the alarm status changes, the alarm beeps again, overriding the previous alarm silencing.

Service and Support

If you have any questions or problems with the UPS, call your Local Distributor or the Help Desk at one of the following telephone numbers and ask for a UPS technical representative.

In the United States: 1-800-843-9433 or 1-919-870-3028In Canada:1-800-461-9166All other countries: Call your service representative

Please have the following information ready when you call for service:

￿Model number

￿Serial number

￿Firmware version number

￿Date of failure or problem

￿Symptoms of failure or problem

￿Customer return address and contact information

Powerware® 9155 UPS (8–15 kVA) User’s Guide S 164201553 Rev D www.powerware.com

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