Troubleshooting

Alarm or Condition

Possible Cause

Action

Overload

Power requirements exceed the

Remove some of the equipment from the UPS.

 

UPS capacity (greater than 100% of

The UPS continues to operate, but may switch

 

nominal; see page 87 for specific

to Bypass Mode if the load increases. The

LED is on.

output overload ranges).

alarm resets when the condition becomes

 

inactive.

1 beep every second.

 

 

 

 

 

 

Overtemperature

UPS internal temperature is too

If you have an optional Maintenance Bypass

 

high or the fan has failed.

Module or Power Distribution Module, turn

 

 

the Maintenance Bypass switch to the SERVICE

LED is on.

 

position. Otherwise, shut down the UPS.

 

Clear vents and remove any heat sources.

1 beep every second.

 

 

Allow the UPS to cool. Ensure the airflow

 

 

 

 

around the UPS is not restricted.

 

 

If the alarm disappears, turn the Maintenance

 

 

Bypass switch back to the UPS position (or

 

 

restart the UPS if you do not have a switch).

 

 

If the condition persists, contact your service

 

 

representative.

Battery test failed

The batteries need service.

Contact your service representative.

 

 

 

The UPS does not

The main utility breaker is off.

Verify that the main utility breaker is on.

start.

 

 

If an optional isolation transformer

Verify that the isolation transformer input

 

 

is installed, the input circuit

circuit breaker is on.

 

breaker is off.

 

 

 

 

 

The Remote Emergency Power-off

Reset the REPO switch and restart the UPS.

 

switch is active or the REPO

Verify that the REPO connector is present.

 

connector is missing.

 

Power is not available The UPS is in Standby mode. at the UPS output

receptacles.

Supply power to the connected equipment: Press any button on the front panel display to activate the menu options. Press the button on the front panel display and then press

the button to select the TURN UPS ON/OFF menu. Select the ON option. Press and

hold the button for three seconds, until the UPS stops beeping.

The UPS does not provide the expected backup time.

The batteries need charging or

Apply utility power for 48 hours to charge the

service.

batteries. If the condition persists, contact your

 

service representative.

 

 

Battery circuit breakers are in the

Switch all battery circuit breakers to the ON

OFF position.

position.

92

Powerware® 9155 UPS (8–15 kVA) User’s Guide S 164201553 Rev D www.powerware.com