Printronix P3000 Series manual Paper out

fault message reappears after pressing CLEAR, turn the printer off and contact your authorized service representative.

IMPORTANT

If LOADING FACTORY DEFAULTS appears on the display every time the printer power is cycled, non–volatile memory must be replaced. You can temporarily bypass Non–volatile memory by pressing the CLEAR switch. However, no configuration data is saved, and the factory default is loaded. Contact your authorized service representative to correct the fault permanently.

Table 8–1. Fault Messages

Fault

Displayed

Operator

Correctable?

Explanation

Corrective

Action

FAULT CONDITION	Yes	Paper out	Add paper.
PAPER OUT
FAULT CONDITION	Yes	Platen open	Close platen (Forms Thickness
PLATEN OPEN			Adjustment Lever).
FAULT CONDITION	Yes	No paper motion	Check for and remove jammed
PAPER JAM			paper in paper path. Clean the
			paper motion detector.
FAULT CONDITION	Yes	No shuttle movement or	Check for shuttle obstruction or
SHUTTLE STALL		wrong speed	twisted ribbon. If fault is not ap-
			parent, contact an authorized ser-
			vice representative.
FAULT CONDITION	Yes	Jammed ribbon	Replace ribbon.
RIBBON
FAULT CONDITION	No	RAM failed intitialization	Contact an authorized service
DCU RAM*		test	representative.
FAULT CONDITION	No	RAM failed intitialization	Contact an authorized service
MCU RAM*		test	representative.
FAULT CONDITION	No	Non–volatile memory	Contact an authorized service
NOVRAM *		fault	representative.
FAULT CONDITION	No	Font PROM failure	Contact an authorized service
FONT PROM *			representative.

* Corrective action required by authorized service representative

NOTE: After correcting an operator correctable fault, press the CLEAR switch before plac- ing the printer on line.

8–6 Routine Service & Diagnostics