Support Services / Worldwide Offices | Psion Teklogix 8515 guide

APPENDIX A

SUPPORT SERVICES / WORLDWIDE OFFICES

Psion Teklogix provides a complete range of product support services to its customers worldwide. These services include technical support and product repairs.

A.1 Technical Support

For technical support in North America:

Call Toll free:	+1	800 387 8898	Option 3, or
Direct Dial:	+1	905 813 9900 Ext. 1999	Option 3

For technical support in EMEA (Europe, Middle East and Africa), please contact the local office listed in the website below:

http://www.psionteklogix.com/EMEASupport

For technical support in Asia, please contact the local office listed in the website below:

http://www.psionteklogix.com

Technical Support for Mobile Computing Products is provided via e-mail through the Psion Teklogix customer and partner extranets. To reach the website, go to www.psionteklogix.com, and click on the appropriate Teknet link on the home page. Then click on the “Login” button or the “Register” button, depending on whether you have previously registered for Teknet. Once you have logged in, search for the “Support Request Form”.

A.2 Product Repairs

For repair service in North America:

Call Toll free:	+1	800 387 8898	Option 2, or
Direct Dial:	+1	905 813 9900 Ext. 1999	Option 2

For repair service in EMEA (Europe, Middle East and Africa), please contact the local office listed in the website below:

http://www.psionteklogix.com/EMEASupport

For repair service in Asia, contact the local office listed in the website below:

http://www.psionteklogix.com

Psion Teklogix 8515 Vehicle-Mount Computer User Manual

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Psion Teklogix 8515 user manual Support Services / Worldwide Offices, Technical Support, Product Repairs

Contents

8515 Vehicle-Mount Computer Copyright 2007 by Psion Teklogix Inc., Mississauga, Ontario Return-To-Factory Warranty Limitations or as a result of their exempt status What is RoHS? Table of Contents Getting To Know Windows Embedded CE Configuration Formatting a Memory Card Creating Partitions Total Recall Specifications Peripheral Devices & AccessoriesAppendix a Support Services / Worldwide Offices Appendix B Port Pinouts Appendix C USB Setup ApplicationPage Approvals and Safety Summary Page CE Marking FCC Information To Users Cm from your body when transmitting Emissions Information For Canada Chapter Approvals And Safety Summary Page Introduction Page Getting To Know About This Manual About The 8515 Vehicle-Mount Computer Text Conventions Basic Checkout Page Preparing The 8515 For Operation 8515 Safety Instructions Battery temperature is above 10 C Switching The 8515 On And OffImportant Operating Instructions Suspend state is displayed Setting Up The Model RA2040 802.11g Radio Configuring Your Ieee 802.11 RadioCalibrating The Touchscreen You can press Ctrl ESC to display the Start Menu Nect button Wireless Statistics Wireless Properties Dialog Box Authentication Accessing Network Key And Key Index Assigning An IP Address Configuring An IP Address To display the Advanced Wireless Settings dialog box Advanced FeaturesName Servers Tab 10 Advanced Wireless Settings Setting Up The Model RA2041 Radio SCU Assigning The IP Address Using The SCU To Connect To The WlanSC Model RA2041 CF radio If you choose Manual WEP, WPA PSK or WPA2 PSK To configure encryption Main Tab SCU Tabs 14 SCU Configuration Menu Config Tab Radio Attributes Menu Description Value Default SCU Security Capabilities Tion of digital certificates Global Settings Tab 15 SCU Global Settings Menu Global Settings Menu Description Value Default Diags Tab Status Tab Resetting The 8515 Vehicle-Mount Computer Page Getting to Know Ports Caring For The Touchscreen Cleaning The 8515 Front Of The 8515 Vehicle-Mount Computer Features Stylus Internal Backup BatteryKeyboard Modifier Keys For details Keys Function Keys Function Keys And Macro Keys Macro Keys Keypad Backlight DisplayCalibrating The Touchscreen That this option may be restricted to supervisory use only Power Indicator LED 8515 IndicatorsOnscreen Indicators Rfid Scan LED Indicators Audio IndicatorsScanning Scanning Techniques Operating One Dimensional 1D Laser Scanners TroubleshootingMonitoring The Network Connection Again Connecting An 8515 To a Windows Vista PC Connecting An 8515 To a Windows 2000 Or XP PCGeneral Maintenance Ports Caring For The Touchscreen Cleaning Windows Embedded CE Page Navigating Using The Keyboard Navigating Using a Touchscreen And StylusNavigating In Windows Embedded CE 5.0 And Applications Level must be set to Supervisor see Security Level on Keyboard Navigation Operation Key or Key Combination Working With Files, Folders And Programs Flash Disk StartUp Startup Desktop Taskbar Desktop Icons Taskbar and Start Menu dialog box is displayed Start Menu Security settingsDesktop Security Level Security Level Menu Password Control Panel applet. Refer to Password on Programs Require maintenance Shortcuts List Shortcuts 10 Task Manager Choose System Tray from the Shortcuts Start Menu 6 Run Settings Shutdown Starts Bootloader rather than Windows Embedded CEMenu is not available Currently available Using a Dialog Box If you’re using a keyboard, follow the directions below Configuration Page Page Page Pocket PC Compatibility Remote Desktop ConnectionControl Panel Control Panel Control Panel Icons Certificates Owner Snmp Display Background Display PropertiesDisplay Appearance Display Properties dialog box, open the Backlight tab Display Backlight Key Repeat Keyboard Properties Backlight Settings you’ve chosen One Shots Tab One Shots Keyboard Properties dialog box, open the Macros tab Following a key press ‘Discard’ button 12 Unicode Mapping Tab Unicode Mapping To assign Scancode Remapping Adding a Remap Choose Virtual Key, Function or Macro Lock Sequence ORANGEBLUE0, ORANGEBLUE8, or ORANGEBLUEBksp Volume And Sound Properties Volume Adjustments Power PropertiesBluetooth radio Suspend Battery 22 Advanced Tab Advanced Power Properties Devices Stylus PropertiesAppears to require recalibration, contact your supervisor Touchscreen Calibration Setting Double-Tap Sensitivity Disabling The Touchscreen Manage Triggers To applications Trigger Mappings Tapping this button removes an existing mapping Add And Edit Trigger Mapping Control Panel, choose the Certificates icon Certificate Assignment Bluetooth Setup Described below Devices Tab Ging purposes Will be retrieved Set PIN Outgoing Tab Servers Tab Vation menu Active Connections Tab You must reset Your settings. Then click on OKProperties Tab Storage Manager Select Start SettingsControl PanelFormatting a Memory Card Ties dialog Creating Partitions 43 Partition Properties Dialog Partition Management Press the Format button. The Format dialog appears Total Recall Creating a Backup Profile Profile Information Tap on Next to display the next dialog box-Add Files Restoring a Profile Input PanelStorage device 53 Input Panel Icon 54 Soft Keyboard Far-right corner of the taskbar 56 Soft Keyboard Options 16 IPv6 Support Scanner Settings Options Tab Scanner SettingsDecoded Scanners Double Click Translations Tab Translations tab, choose the Case # to create rules Are applied Ports Tab Serial Port COM 68 Data Bits Options Snmp Simple Network Management Protocol Setup 71 Snmp Icon Contacts Tab Communities Tab Enable Snmp 75 Modify Community Dialog Trap Destination Tab To add a new destination, tap on the Add button 79 Permitted Hosts Options Permitted Hosts Tab 121 Page Peripheral Devices & Accessories Page External Bar Code Readers Bluetooth PeripheralsEntering Data With The Bar Code Reader Network Access 8515 Mounting Accessories Installing The RAM Mounting KitLinking An 8515 To An Ethernet Network Mounting Accessories Installing The RAM Mounting Kit Table below lists the mounting component part numbers Component Part Numbers Bolt Hole Pattern For RAM Vesa Base 2 MT33XX RAM Mounting Kit Specifications Bolt Hole Pattern For RAM Circular Base Preparation Tightening Tool P/N Torque to 26 in-lbs Installation RAM Vesa Base RAM Vesa Base Positioning The Vehicle-Mount Circular Base and Vesa Base Mount Orientations Optional Mount Kits Wiring Guidelines 8515 Vehicle-Mount Computer Installations Wiring Vehicle Power To Non-Vehicle Installations 11 The Power Pre-regulator Model PS1300 On the vehicle Without Power Pre-regulator With Power Pre-regulatorPage Specifications Page 8515 Vehicle-Mount Computer Specifications EMC Colour Display Internal Lithium-Polymer Battery External PowerRadio Specifications FCC Etsi Telec Bluetooth Version Supported Types External Bar Code ScannersPage Technical Support Support Services / Worldwide OfficesProduct Repairs North American Headquarters And U.S. Service Centre Canadian Service CentreWorldwide Offices Company Headquarters Psion Teklogix S.A International SubsidiariesPage Serial Port Interface Pinout DB-9 male Port Pinouts Enhanced USB2 Port Interface Pinout Enhanced USB1 Port Interface Pinout CTS PXA Page USB Setup USB Setup ApplicationLaunching The Application Figure C.1 Welcome Dialog Figure C.2 Installation Dialog Installation Complete Dialog BoxPage Bad Scan Beep 111 bar code reader Index Contact Contacts 116 control panel One Shot Mode 74 unlocking Rights Bad Scan Beep Start Menu Cycle tasks Desktop 802.11b radio, configuring 802.11g radio Index