5. Troubleshooting
Error & Status Messages on the Control Panel
This section explains what the messages that appear on the control panel mean and what to do when a particular message appears.
❖Messages (in alphabetical order)
Messages/Second | Description | Solution |
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messages |
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Call Service: EC | A communication error sent | Turn the power off, and then on. If the |
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Power Off On | from the engine to the control- | message appears again, call your sales |
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ler has occurred in the printer. | or service representative. |
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/ If Error Reoccur |
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Call Service |
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Cannot check | An attempt to check the radio | To check the radio signal , select Infra- |
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Signal in Ad hoc | signal was made while the | structure in the communication mode |
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communication mode was set | settings. |
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| to [802.11 Ad hoc] in the interface |
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| settings. |
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Change Setting | The paper size and type setting | Load paper of the selected size in the |
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Tray # | in the tray differs from that of | tray, and then change the paper size |
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actual paper size and type in | setting with the control panel. Or, |
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/ Paper Size: |
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the tray. | press {Form Feed}, and then select the |
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Paper Type: |
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#: tray number | tray using the control panel. Or, press |
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| {Job Reset} to cancel the print job. |
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| You can make to setting to print disre- |
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| garding the error message. |
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Close Duplex | The cover of the optional du- | Close the cover of the optional Duplex |
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Unit Cover | plex unit is open. | Unit. |
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Close | The front cover is open. | Close the front cover by pressing the |
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Front Cover |
| left and right side indentations. |
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Close Rear/Paper | The paper exit cover or the rear | Close the paper exit cover or the rear |
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Exit Cover | cover is open. | cover. |
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DHCP assigned | An attempt to change the IP ad- | Make the change after setting DHCP |
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Cannot change | dress, subnet mask or gateway | to [Off]. |
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address was made while |
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| DHCP was set to [On]. |
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Energy Save Mode | The printer is in Energy Saver mode. | No action required. |
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Error: Enter 5 | An ID with an invalid number of | Enter the correct number of digits for |
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or 13 characters | digits was entered for the WEP key. | the WEP key. |
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Error: Enter 10 | An ID with an invalid number of | Enter the correct number of digits for |
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or 26 characters | digits was entered for the WEP key. | the WEP key. |
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| 53 | |
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