Additional Troubleshooting

 

 

 

 

 

 

Problems

Solutions

 

 

 

 

 

 

Alert Resolving is set for send-

If the power of the main unit is turned off after an Alert oc-

 

 

ing e-mail, but no Alert-re-

curs, the Alert is resolved during the time the power is off: no

 

 

solved e-mail is sent.

Alert-resolved e-mail is sent.

 

 

 

 

 

 

Alert Occurrence and Alert Re-

Alert-notification e-mail is not sent if the problem is resolved

 

 

solving are set for sending e-

before sending. However, an Alert-resolved e-mail is sent.

 

 

mail, but while no Alert Occur-

 

 

 

rence mail is received, Alert-re-

 

 

 

solved e-mail is received.

 

 

 

 

 

 

 

Alert-notification level was

If an Alert-notification e-mail, set with the earlier notification

 

 

changed, and e-mail stopped ar- level, arrives, later e-mail will not be sent, even if the notifi-

 

 

riving.

cation level is changed after.

 

 

 

 

 

When no date information is in- Make the setting for obtaining time information from the

 

 

cluded in sent e-mail, the mail

SNTP server. Refer to the Web Image Monitor's Help to the

 

 

server has a malfunction.

settings.

 

 

 

 

 

 

Printing using Bluetooth is

When using the optional Bluetooth interface unit, do the fol-

 

 

slow.

lowing;

 

 

 

• Transmit fewer print jobs.

 

5

 

• Make sure no IEEE 802.11b (wireless LAN) or other Blue-

 

 

 

tooth devices are in use.

 

 

 

Note

 

 

 

❒ Interference may occur with the IEEE 802.11b wireless

 

 

 

LAN interface board. Such interference may affect the

 

 

 

transmission speed and other functions.

 

 

 

• Transmissions between the client computer and the ma-

 

 

 

chine can be blocked by obstructions. Move the machine

 

 

 

or client computer if necessary.

 

 

Note

❒When you use a Bluetooth connection, print jobs are transmitted relatively slowly.

If the machine is still not operating satisfactorily, contact your sales or service representative. Consult with the store where the printer was purchased for information about the location of sales or service representatives.

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