Printer Does Not Print
Possible Cause | Solutions |
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Is the power on ? | Confirm that the cable is securely plugged into the power outlet |
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| and the printer. |
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| Turn on the power. |
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Does the Online indicator | If not, Press the {Online} key to light it. |
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stay on ? |
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Does the Alert indicator | If so, check the error message on the display and take the required |
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stay red ? | action. |
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Is paper loaded ? | Load paper into the paper tray or onto the bypass tray. |
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Can you print a configura- | If you cannot print a configuration page, it probably indicates a |
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tion page ? | printer malfunction. Contact your sales or service representative. |
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| See “Test Printing”, Setup Guide. |
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Is the interface cable con- | Connect the interface cable securely. If it has a fastener, fasten it |
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nected securely to the | securely as well. |
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printer and the computer ? |
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Are you using the correct | The type of interface cable you should use depends on the compu- |
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interface cable ? | ter you use. Be sure to use the correct one. |
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| If the cable is damaged or worn, replace it with a new one. |
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Is the Data In indicator | If not blinking or lit, the data is not being sent to the printer. |
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blinking or lit after starting | ❖ If the printer is connected to the computer using the in- |
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the print job ? |
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| terface cable |
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| Check the port connection setting is correct. For details about |
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| checking the port connection, see p.61 “Checking the port con- |
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| nection”. |
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| ❖ Network Connection |
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| Contact your network administrator. |
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How is the signal strength | ❖ Ad hoc Mode or 802.11 Ad hoc Mode |
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when using the wireless | Either move to a location where the signal is good, or remove |
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LAN ? | obstructions. |
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| ❖ Infrastructure Mode |
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| Check the signal status from the [Maintenance] menu on the |
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| control panel. If the signal is poor, either move to a location |
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| where it is good, or remove obstructions. |
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How is the signal strength | Try the following: |
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when using Bluetooth ? | • Check the Bluetooth interface unit is installed properly. |
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| • Check there are no obstructions between computer, printer |
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| and other devices. |
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| • Change the location of the computer. |
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| • Change the location of the printer. |
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