
Troubleshooting
Additional Troubleshooting
|
| Problems | Solutions |
|
|
|
|
|
| Strange noise is heard. | If a supply was recently replaced or an option attached in the |
|
|
| area the strange noise is coming from, check the supply or |
|
|
| option is properly attached. If the strange noise persists, con- |
|
|
| tact your sales or service representative. |
|
|
|
|
|
| No | Confirm [Notify by |
|
| Alert occurs, and after resolving | the Control Panel. See “System Menu”, Software Guide. |
|
| an Alert. |
|
|
| Access the printer through the Web browser, log on as an | |
|
|
| |
|
|
| Administrator on the Web Image Monitor, and then confirm |
|
|
| the following settings in |
|
|
| • Device |
|
|
| • Groups to Notify |
|
|
| • Select Groups/Items to Notify |
|
|
|
|
5 | Reference | ||
|
|
| For details about the settings, see Web Image Monitor |
|
|
| Help. |
|
|
|
|
|
|
| Access the printer through the Web browser, log on as an |
|
|
| Administrator on the Web Image Monitor, and then confirm |
|
|
| the settings of the SMTP server in |
|
|
| Reference |
|
|
| For details about the settings, see Web Image Monitor |
|
|
| Help. |
|
|
|
|
|
|
| When the power is turned off before the |
|
|
| ted, the |
|
|
|
|
|
|
| Check the |
|
|
| printer's operation history using the Web Image Monitor's |
|
|
| System Log menu in [Network]. If the |
|
|
| received, it is possible the destination was incorrect. Also |
|
|
| check the information concerning error mail from the |
|
|
| server. |
|
|
|
|
|
| The setting for [Notify by Email] | After changing the setting, turn the main unit's power off |
|
| on the System Menu was | and then back on again. |
|
| changed from [Off] to [On], but e- |
|
|
| mail is not arriving. |
|
|
|
|
|
|
| Error notification | Check |
|
| ceived, but no | tor's |
|
| mail is received. | must click the [Edit] button of [Detailed Settings of Each Item] in |
|
|
| |
|
|
| Fixed] on the displayed screen. |
|
|
| Reference |
|
|
| For details about the settings, see Web Image Monitor |
|
|
| Help. |
|
|
|
|
66