Other Printing Problems

 

 

 

 

 

 

Status

Possible Causes, Descriptions, and Solutions

 

 

 

 

 

 

The printed image is dif-

When you use some functions, such as enlargement and reduction,

 

 

ferent from the image on

the layout of the image might be different from that shown in the

 

 

the computer.

computer display.

 

 

 

 

 

 

It takes too much time to

The data is so large or complex that it takes time to process it. If the

 

 

resume printing.

Data In indicator is blinking, the data processing is being done.

 

 

 

Just wait until it resumes.

 

 

 

 

 

 

 

Changing the paper feed direction may sometimes reduce the time

 

 

 

to resume printing.

 

 

 

 

 

 

The image is printed in

Set the correct orientation under the “PCL Menu” with the control

 

 

the wrong orientation.

panel. See “Making Printer Settings Using the Control Panel”, Soft-

 

 

 

ware Guide.

 

 

 

 

 

 

 

Confirm that the setting of orientation has been set in the applica-

 

 

 

tion you use.

 

 

 

 

 

 

 

Set the correct paper size and feed direction that matches tray set-

 

 

 

tings on the RPCS printer driver.

 

 

 

 

 

 

 

 

5

Part of the image cannot

A paper size which is smaller than that selected in the application

 

be printed.

is used for printing. Load the correct size of paper.

 

 

 

 

 

 

Network configurations

Print a configuration page and check the network settings.

 

 

you have made do not be-

 

 

 

come effective.

 

 

 

 

 

 

 

A portion of the image is

You can print using the procedure below.

 

 

not printed or an error oc-

• Set [Memory Usage] in the System Menu to [Font Priority] on the

 

 

curred in the PostScript

control panel.

 

 

printer driver when print-

 

 

Important

 

 

ing with PCL or the Post-

 

 

Script printer driver.

❒ Return the setting to [Font Priority] after you have finished

 

 

 

printing. If the setting is left as [Font Priority], continuous print-

 

 

 

ing speed may decrease, two-sided printing may be canceled

 

 

 

or a job reset may occur during continuous printing.

 

 

•If the entire image is not printed out properly even after chang- ing the above setting, add an additional memory unit.

The paper size appears on

When using PDF Direct Print, printout requires paper set within

the control panel and

the PDF file. When a message indicating a paper size appears, ei-

printing is not performed

ther place the indicated size in the paper tray, or perform Form

with PDF Direct Print.

Feed.

 

Also, if [Sub Paper Size] in the System Menu is set to [On], printing

 

is performed assuming letter size and A4 size to be the same size.

 

For example, When a PDF file set to A4 size paper is printed using

 

PDF Direct Print and letter size paper is installed in the paper tray,

 

the file will print out. This applies similarly to the opposite case.

If the problem cannot be solved, contact your sales or service representative.

65