Fixing Problems
Your problem may be listed on page 3.6 in the ÔLCD Error MessagesÕ section. Below are other problems you can solve by yourself. If not, call for service.
Fax Problems
Symptom | Cause and Solution | |
|
| |
The machine is not working, | ¥ Unplug the power cord and plug it in again. | |
there is no display and the | ¥ Check your socket is live. | |
buttons are not working. | ||
|
| |
No dial tone. | ¥ Check the phone line is connected properly. | |
¥ Check the phone socket in the wall by plugging in | ||
| ||
| another phone. | |
|
| |
The numbers stored in the | ¥ Make sure that the numbers are stored in memory | |
memory do not dial correctly. | correctly. | |
| ¥ Print a Telephone Numbers List. See page 2.39. | |
|
| |
The document does not feed | ¥ Make sure that the document is not wrinkled and you | |
into the machine. | are putting it in correctly. Check the document is the | |
| right size, not too thick or thin. | |
| ¥ Make sure that the cover is firmly closed. | |
|
| |
You cannot receive faxes | ¥ The FAX or TEL/FAX mode should be selected. | |
automatically. | ¥ Is there paper in the machine? | |
| ||
| ¥ Check if the display shows ÔMEMORY FULL.Õ | |
|
| |
The machine cannot receive | ¥ Did you hang up the handset before you pressed Start? | |
faxes manually. |
| |
| Note: It will be applied when you have Work Centre with | |
| handset or you have a phone connected to the EXT.LINE | |
| jack on the bottom of the machine. | |
|
| |
| ¥ Make sure that the document is loaded face down. | |
The machine will not send | ¥ ÔTXÕ should show up in the display. | |
anything. | ||
¥ Check the other machine you are sending to, to see if | ||
| ||
| it can receive your fax. | |
|
|
3.8 Troubleshooting
