4.3

Troubleshooting
4 Troubleshooting
Symptom Cause and Solution
¥ If using Windows 3.x, Print Manager may be disabled.
From the Control Panel Printers menu, check the Use Print
Manager box.
¥ If using Windows 3.1x, the Background Printing item in the
Option menu of Print Manager may be set incorrectly.
Select Background Printing from the Option menu in the
Print Manager.
¥ If using Windows 9x, the Spooling Setting may be set
incorrectly. From the Startmenu, select Settings and
Printers. Click your printer icon with the right mouse
button, select Properties, click the Details tab, and then
click the Spool Settings button. Select the desired spool
setting from the available choices.
¥ If you are using Windows NT, the Scheduling setting may
be set incorrectly. From the Startmenu, select Settings and
Printers. Click your printer icon with the right mouse
button, select Properties, click the Scheduling tab. Then,
select the desired scheduling setting from the available
choices.
Printing is too slow.
Print Quality Problems
Symptom
White page or printout
too light to read
Cause and Solution
¥ Toner is low or empty. Replace the image cartridge.
Irregular faded patches
of print
¥ There is a paper quality problem. Use only paper that meets
the specifications required by the printer.
¥ Toner may be unevenly distributed. Remove the image
cartridge and shake it gently to evenly distribute the toner.
Then replace the image cartridge.