Symptom | Cause and Solution |
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You cannot poll another | ¥ The fax machine you are polling may be using a poll |
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machine. | code. |
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The fax you receive has got | ¥ The machine sending you the fax may be faulty. |
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blank spaces or you received | ¥ The fax machine sending you a fax may have a dirty scan |
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glass. |
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| ¥ A noisy phone line can cause line errors. |
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| ¥ Check your machine by making a copy. |
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| ¥ The cartridge toner may be empty. |
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¥ You may run the Adjust Shading in Maintenance. |
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Are some of the words on the | ¥ The machine sending you the fax had a temporary |
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fax you receive stretched? | document jam. |
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| Troubleshooting |
There are lines on copies or | ¥ Check your scan glass for marks, and clean it. See |
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documents you send. | page 3.11. |
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The machine dials a number, | ¥ The other fax machine may be turned off, out of paper, |
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but fails to make a | or cannot answer incoming calls. Speak with the other |
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connection with another fax | machine operator and ask them to sort out the problem. |
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machine. |
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You cannot store a document | ¥ There may not be enough memory to store the |
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in memory. | document. If the display shows a ÔMEMORY FULLÕ |
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| message, delete any documents you no longer need |
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| from the memory, then restore the document. |
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Blank areas appear at the | ¥ You may have chosen the wrong paper settings in the |
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bottom of each page or on | user options set up. See page 2.38 to choose the proper |
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other pages, with only a small | paper size. |
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strip of text printed at the top. |
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Troubleshooting 3.9
