Printer Problems (Continued)

Symptom

Cause and Solution

 

 

The paper is not fed into

¥ Paper has not been inserted correctly. Remove and reinsert

the printer.

the paper correctly (refer to ÔLoading PaperÕ on page 1.13).

 

¥ There is too much paper in the automatic paper feeder.

 

Remove some of the paper from the automatic paper feeder.

 

 

Half of the page is blank.

¥ The page layout is too complex. Simplify the page layout

and remove any unnecessary graphics from the document if

 

 

possible.

 

¥ The page orientation setting may be incorrect. Change the

 

page orientation in the Printer Properties dialog box.

 

¥ The paper size and the software paper size settings do not

 

match. Insert the correct paper into the printer or change

 

the software paper size settings.

 

¥ Scaling may be set to less than 100%. Change the Scaling

 

setting in the Printer Properties dialog box.

 

¥ The printer cable specifications may be incorrect. Use or

 

replace the cable with an IEEE-1284 rated cable.

 

 

The printer prints the

¥ The printer cable might not be connected properly. Check

wrong data, or it prints

the printer cable connection.

incorrect characters.

¥ There may be a problem with the printer driver software.

 

 

Exit Windows and reboot the computer. Turn the printer off

 

and then back on again.

 

¥ The printer cable specifications may be incorrect. Use or

 

replace the cable with an IEEE-1284 rated cable.

 

 

The paper keeps

¥ There is too much paper in the automatic paper feeder.

Remove some of the paper from the automatic paper feeder.

jamming.

(If printing onto transparencies, or labels, insert them one at

 

a time in the manual feeder.

 

¥ The paper setting method may be incorrect. If printing onto

 

envelopes, insert the envelopes so that there is a gap of

 

approximately 1 mm (1/32Ó) between the left and right

 

edge of the envelopes at the paper guide.

 

 

4.2 Troubleshooting

Page 39
Image 39
Samsung MSYS 5200 manual Printer Problems