Printer Problems (Continued)
Symptom | Cause and Solution | |
|
| |
The paper is not fed into | ¥ Paper has not been inserted correctly. Remove and reinsert | |
the printer. | the paper correctly (refer to ÔLoading PaperÕ on page 1.13). | |
| ¥ There is too much paper in the automatic paper feeder. | |
| Remove some of the paper from the automatic paper feeder. | |
|
| |
Half of the page is blank. | ¥ The page layout is too complex. Simplify the page layout | |
and remove any unnecessary graphics from the document if | ||
| ||
| possible. | |
| ¥ The page orientation setting may be incorrect. Change the | |
| page orientation in the Printer Properties dialog box. | |
| ¥ The paper size and the software paper size settings do not | |
| match. Insert the correct paper into the printer or change | |
| the software paper size settings. | |
| ¥ Scaling may be set to less than 100%. Change the Scaling | |
| setting in the Printer Properties dialog box. | |
| ¥ The printer cable specifications may be incorrect. Use or | |
| replace the cable with an | |
|
| |
The printer prints the | ¥ The printer cable might not be connected properly. Check | |
wrong data, or it prints | the printer cable connection. | |
incorrect characters. | ¥ There may be a problem with the printer driver software. | |
| ||
| Exit Windows and reboot the computer. Turn the printer off | |
| and then back on again. | |
| ¥ The printer cable specifications may be incorrect. Use or | |
| replace the cable with an | |
|
| |
The paper keeps | ¥ There is too much paper in the automatic paper feeder. | |
Remove some of the paper from the automatic paper feeder. | ||
jamming. | (If printing onto transparencies, or labels, insert them one at | |
| a time in the manual feeder. | |
| ¥ The paper setting method may be incorrect. If printing onto | |
| envelopes, insert the envelopes so that there is a gap of | |
| approximately 1 mm (1/32Ó) between the left and right | |
| edge of the envelopes at the paper guide. | |
|
|
4.2 Troubleshooting
