Samsung NV75K5571RS/EE, NV75M5572RS/EE manual Information codes

Information codes

If the oven fails to operate, you may see an information code on the display. Check the table below and try the suggestions.

Code	Meaning	Action
C-d1	Door lock malfunctions
C-20		Turn off the oven and then
C-21
	Sensor malfunctions	restart. If the problem
C-22		continues, turn off all power
		for 30 seconds or more and
C-23
		then reconnect. If the problem
	Only occurs during EEPROM Read/
C-F1		is not fixed, please contact a
	Write
		service centre.
C-F0	If there is no communication
	between the main PCB and sub PCB
		Turn off the oven and then
		restart. If the problem
	Occurs when a communication	continues, turn off all power
C-F2	problem is maintained between the	for 30 seconds or more and
	Touch IC <-> Main or Sub micom	then reconnect. If the problem
		is not fixed, please contact a
		service centre.
		Clean the buttons and make
	Button problem	sure there is no water on/
		around them. Turn off the
C-d0	Occurs when a button is pressed and
		oven and try again. If the
	held for a period of time.
		problem continues, contact a
		local Samsung service centre.

Code	Meaning	Action
		The divider must not be
		removed during cooking in
		Dual cook mode.
	If the divider is removed during	Turn off the oven and then
		restart. If the problem
	cooking in Dual cook mode.
-dC-		continues, turn off all power
	If the divider is inserted during
		for 30 seconds or more and
	cooking in Single cook mode.
		then reconnect.
		If the problem is not fixed,
		please contact a service
		centre.
	Safety shutoff
	Oven has continued operating at a	This is not system failure.
S-01	set temperature for an extended time.	Turn off the oven and remove
	• Under 105 °C - 16 hours	food. Thenm try again
	• From 105 °C to 240 °C - 8 hours	normally.
	• From 245 °C to Max - 4 hours

Troubleshooting

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NV75K5571RS_EE_DG68-00741A-01_SV+NO+FI+DA+EN.indb 45

2017-03-14 ￿￿ 11:55:15