Troubleshooting
Checkpoints
If you encounter a problem with the oven, first check the table below and try the suggestions. If the problem continues, contact a local Samsung service centre.
Problem | Cause | Action | |
|
|
| |
The buttons | • If there is foreign matter | • Remove the foreign matter | |
cannot be pressed | caught between the | and try again. | |
properly. | buttons |
| |
|
|
| |
| • Touch model: if there is | • Remove the moisture and | |
| moisture on the exterior | try again. | |
|
|
| |
| • If the lock function is set | • Check whether the lock | |
|
| function is set. | |
|
|
| |
The time is not | • If there is no power | • Check whether there is | |
displayed. | supplied | power supplied. | |
|
|
| |
The oven does not | • If there is no power | • Check whether there is | |
work. | supplied | power supplied. | |
|
|
| |
The oven | • If it is unplugged from the | • Reconnect the power. | |
stops while in | power socket |
| |
operation. |
|
| |
|
|
| |
The power | • If continuous cooking | • After cooking for a long | |
turns off during | takes a long time | time, let the oven cool. | |
operation. |
|
| |
• If the cooling fan does not | • Listen for the sound of the | ||
| |||
| work | cooling fan. | |
|
|
| |
| • If the oven is installed | • Keep the gaps specified | |
| in a place without good | in the product installation | |
| ventilation | guide. | |
|
|
| |
| • When using several power | • Use a single plug. | |
| plugs in the same socket |
| |
|
|
| |
There is no power | • If there is no power | • Check whether there is | |
to the oven. | supplied | power supplied. | |
|
|
|
Problem | Cause | Action |
|
|
|
The oven exterior | • If the oven is installed | • Keep the gaps specified |
is too hot during | in a place without good | in the product installation |
operation. | ventilation | guide. |
|
|
|
The door cannot | • If there is food residue | • Clean the oven well and |
be opened | stuck between the door | then open the door again. |
properly. | and product interior |
|
|
|
|
The interior light | • If the lamp turns on and | • The lamp automatically |
is dim or does not | then off | turns off after a certain |
turn on. |
| amount of time to save |
|
| power. You can turn it on |
|
| again by pressing the oven |
|
| light button. |
|
|
|
| • If the lamp is covered | • Clean the inside of the oven |
| by foreign matter during | and then check. |
| cooking |
|
|
|
|
Electric shock | • If the power is not | • Check whether the |
occurs on the | properly grounded | power supply is properly |
oven. | • If you are using a socket | grounded. |
| without grounding |
|
|
|
|
There is water | • There may be water or | • Let the oven cool and then |
dripping. | steam in some cases | wipe with a dry dish towel. |
| depending on the food. |
|
There is steam |
| |
This is not a product |
| |
through a crack in |
| |
malfunction. |
| |
the door. |
| |
|
| |
|
|
|
There is water |
|
|
remaining in the |
|
|
oven. |
|
|
|
|
|
The brightness | • The brightness changes | • Power output changes |
inside the oven | depending on power | during cooking are not |
varies. | output changes. | malfunctions, so there is no |
|
| need to worry. |
|
|
|
|
| English 43 |
Troubleshooting
