Troubleshooting

Troubleshooting

Problem

Cause

Action

 

 

 

Cooking is

• The fan automatically runs

• This is not a product

finished, but the

for a certain amount of

malfunction, so there is no

cooling fan is still

time to ventilate inside

need to worry.

running.

the oven.

 

 

 

 

The oven does not

• If the door is open

• Close the door and restart.

heat.

 

 

• If oven controls are not

• Refer to the chapter on

 

 

correctly set

oven operation and reset

 

 

the oven.

 

 

 

 

• If the household fuse has

• Replace the fuse or reset

 

been blown or the circuit

the circuit. If it happens

 

breaker has been tripped.

repeatedly, call an

 

 

electrician.

 

 

 

Smoke comes out

• During initial operation

• Smoke may come from

during operation.

 

the heater when you first

 

 

use the oven. This is not

 

 

a malfunction, and if you

 

 

run the oven 2-3 times, it

 

 

should stop happening.

 

 

 

 

• If there is food on the

• Let the oven cool

 

heater

sufficiently and remove the

 

 

food from the heater.

 

 

 

There is a burning

• If using plastic or other

• Use glass containers

or plastic smell

containers that are not

suitable for hot

when using the

heat-resistant

temperatures.

oven.

 

 

 

 

 

44  English

 

 

 

 

 

 

Problem

Cause

Action

 

 

 

The oven does not

• If the door is often opened

• Do not frequently open

cook properly.

during cooking

the door unless you are

 

 

cooking things that need to

 

 

be turned. If you frequently

 

 

open the door, the interior

 

 

temperature will be lower

 

 

and this may affect the

 

 

results of your cooking.

 

 

 

The oven is warm

• This is because pyro

• This is not a product

during pyro

cleaning uses high

malfunction, so there is no

cleaning.

temperatures.

need to worry.

 

 

 

There is a burning

• Pyro cleaning uses high

• This is not a product

smell during pyro

temperatures, so you

malfunction, so there is no

cleaning.

may smell food residue

need to worry.

 

burning.

 

 

 

 

Steam cleaning

• This is because the

• Let the oven cool and then

does not work.

temperature is too high.

use.

 

 

 

Dual cook mode

• If the divider is not

• Insert the divider correctly

does not work.

properly assembled

and use.

 

 

 

Single cook mode

• If the divider is inserted in

• Take out the divider and

does not work.

the oven.

use.

 

 

 

 

 

 

NV75K5571RS_EE_DG68-00741A-01_SV+NO+FI+DA+EN.indb 44

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Samsung NV75M5572RS/EE, NV75K5571RS/EE manual Troubleshooting