Samsung SCX-6x22 Understanding display messages, Duplex unit area, Tips for avoiding paper jams

In the duplex unit area

If the duplex unit is not inserted correctly, paper jam may occur. Make sure that the duplex unit is inserted correctly.

1Press the release lever to open the side cover.

2Remove the jammed paper.

3Close the side cover.

Tips for avoiding paper jams

By selecting the correct media types, most paper jams can be avoided. When a paper jam occurs, follow the steps outlined on page 14.2.

•Follow the procedures on page 5.5. Ensure that the adjustable guides are positioned correctly.

•Do not overload the tray. Ensure that the paper level is below the paper capacity mark on the inside wall of the tray.

•Do not remove paper from the tray while your machine is printing.

•Flex, fan, and straighten paper before loading.

•Do not use creased, damp, or highly curled paper.

•Do not mix paper types in a tray.

•Use only recommended print media. See page 5.8.

•Ensure that the recommended print side of print media is facing down in the tray, or facing down in the multi-purpose tray.

Understanding display messages

Messages appear on the Smart Panel program window or the control panel display to indicate the machine’s status or errors. Refer to the tables below to understand the messages’ meaning and correct the problem if necessary. Messages and their meanings are listed in alphabetical order.

Note

When you call for service, it is very convenient to tell the service representative the display message.

Message	Meaning	Suggested solutions
Authentication	The ID or password	Enter the correct ID or
Failure	you entered is	password.
	incorrect.
Cancel?	Your machine’s	To cancel the fax job,
Yes	memory has	press the OK button
	become full while	to accept Yes.
	trying to store an	If you want to send
	original into memory.
		those pages that have
		been successfully
		stored, press the OK
		button to accept No.
		You should send the
		remaining pages later,
		when memory is
		available.
[COMM. Error]	The machine has a	Ask the sender to try
	communication	again.
	problem.
Connection Error	Connection with the	Check the server
	SMTP server failed.	settings and the
		network cable.
Connection Failed	The protocol you	Check the protocol or
	have entered is not	server port.
	supported or server
	port is wrong.
[Document Jam]	The loaded original	Clear the jam. See
	has jammed in the	page 14.1.
	ADF.
Door Open	The front cover or	Close the cover until it
	rear cover is not	locks into place.
	securely latched.
Drum Warning	The drum cartridge	You should ensure a
	is near the end of its	replacement cartridge
	life.	in stock.
Enter Again	You entered an	Enter the correct item
	unavailable item.	again.

14.6 <Troubleshooting>