Message

Meaning

Suggested solutions

 

 

 

LSU Hsync Error

A problem has

Unplug the power

Cycle Power

occurred in the LSU

cord and plug it back

 

(Laser Scanning

inches. If the problem

 

Unit).

persists, please call

 

 

for service.

 

 

 

Main Motor

There is a problem

Open and then close

Locked

in the main motor.

the front cover.

 

 

 

Mail Exceeds

The mail size is

Divide your mail or

Server Support

larger than the

reduce the resolution.

supported size by

 

 

 

 

SMTP server.

 

 

 

 

Memory Full

The memory is full.

Delete unnecessary

 

 

fax jobs and

 

 

retransmit after more

 

 

memory becomes

 

 

available.

 

 

Alternatively, split the

 

 

transmission into

 

 

more than one

 

 

operation.

 

 

 

MP Tray

There is no paper in

Load paper in the

Paper Empty

the multi-purpose

multi-purpose tray.

tray.

See page 5.6.

 

 

 

 

Network Error

There is a problem

Contact your network

 

with the network.

administrator.

 

 

 

[No Answer]

The receiving fax

Try again. Make sure

 

machine has not

that the receiving

 

answered after

machine is

 

several redial

operational.

 

attempts.

 

 

 

 

Not Assigned

The one-touch dial

Enter the number or

 

or speed dial

email address

 

number you tried to

manually using the

 

use has no number

number keypad or

 

or email address

store the number or

 

assigned to it.

address.

 

 

 

[No Paper]

The paper in the tray

Load paper in the

Add Paper

has run out.

tray. See page 5.5.

 

 

 

One Page is

Single page data

Reduce the resolution

Too Large

exceeds the

and try again.

configured mail size.

 

 

 

 

 

 

Open Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

 

in. If the problem

 

 

persists, please call

 

 

for service.

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Operation Not

You are in the Add

Check the display to

Assigned

Page/Cancel Job

see if there are any

 

operation, but there

scheduled jobs.

 

are no jobs stored.

 

 

 

 

Over Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

 

in. If the problem

 

 

persists, please call

 

 

for service.

 

 

 

Paper Jam 0

Paper has jammed

Clear the jam. See

Open/Close Door

in the feeding area

page 14.2 and

 

of the tray.

page 14.3.

 

 

 

Paper Jam 1

Paper has jammed

Clear the jam. See

Open/Close Door

in the fuser area.

page 14.4.

 

 

 

Paper Jam 2

Paper has jammed

Clear the jam. See

Check Inside

in the paper exit

page 14.4.

 

area.

 

 

 

 

Power Failure

Power has turned off

The job which you

 

then on and the

were trying to do

 

machine’s memory

before the power

 

has not been back

failure must be

 

up.

completely re-done.

 

 

 

Replace Drum

The drum cartridge

Replace the drum

 

is at the end of its

cartridge. See page

 

life.

13.5.

 

 

 

Retry Redial?

The machine is

You can press OK to

 

waiting for a

immediately redial, or

 

specified time

Stop/Clear to cancel

 

interval to redial a

the redial operation.

 

previously busy

 

 

station.

 

 

 

 

Scanner locked

The scanner module

Unlock the scanner

 

is locked

and press Stop/

 

 

Clear.

 

 

 

Self Diagnostic

The LSU (Laser

Please wait a few

LSU

Scanning Unit) in

minutes.

 

your printer is

 

 

checking some

 

 

problems detected.

 

 

 

 

Self Diagnostic

The engine in your

Please wait a few

Temperature

machine is checking

minutes.

 

some problems

 

 

detected.

 

 

 

 

Send Error

There is a problem

Configure the

(AUTH)

in SMTP

authentication setting.

authentication.

 

 

 

 

 

 

14.8 <Troubleshooting>

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Samsung SCX-6x22 Message Meaning Suggested solutions LSU Hsync Error, Main Motor, Locked, Mail Exceeds, Server Support