Samsung SCX-6x22 manual Printing quality problems, Select Download as Bit, Image in the Advanced

Condition	Possible cause	Suggested solutions
The	The printer cable is	Disconnect the printer cable
machine	loose or defective.	and reconnect. Try a print job
prints, but		that you have already printed
the text is		successfully. If possible,
wrong,		attach the cable and the
garbled, or		machine to another computer
incomplete.		and try a print job that you
		know works. Finally, try a
		new printer cable.
	The wrong printer	Check the application’s
	driver was selected.	printer selection menu to
		ensure that your machine is
		selected.
	The software	Try printing a job from
	application is	another application.
	malfunctioning.
	The operating system	Exit Windows and reboot the
	is malfunctioning.	computer. Turn the machine
		off and then back on again.
Pages print,	The toner cartridge is	Redistribute the toner, if
but are	defective or out of	necessary. See page 13.3.
blank.	toner.	If necessary, replace the
		toner cartridge.
	The file may have	Check the file to ensure that
	blank pages.	it does not contain blank
		pages.
	Some parts, such as	Contact a service
	the controller or the	representative.
	board, may be
	defective.
When you	The setting in the	Select Download as Bit
are using	software application	Image in the Advanced
Windows	is wrong.	Options window of the
98, the		graphic properties and print
illustrations		the document again.
print
incorrectly
from Adobe
Illustrator.
PDF file	Incompatibility	Printing the PDF file as an
does not	between the PDF file	image may enable the file to
print	and the Acrobat	print. Turn on Print As
correctly-	products.	Image from the Acrobat
some parts		printing options.
are missing		Note: It Will take longer to
in graphics,		print when you print a PDF
text or
		file as an image.
illustrations.

Printing quality problems

If the inside of the machine is dirty or paper has been loaded improperly, you may notice a reduction in print quality. See the table below to clear the problem.

	Condition	Suggested solutions
Light or faded print If a vertical white streak or faded area appears
		on the page:

• The toner supply is low. You may be able to temporarily extend the toner cartridge life. See page 13.3. If this does not improve the print quality, install a new toner cartridge.

• The paper may not meet paper specifications; for example, the paper is too moist or too rough. See page 5.3.

•If the entire page is light, the print resolution setting is too low or the toner save mode is on. Adjust the print resolution and turn the toner save mode off. See the help screen of the printer driver and page 2.5, respectively.

•A combination of faded or smeared defects may indicate that the toner cartridge needs cleaning. See page 13.7.

•The surface of the LSU part inside the machine may be dirty. Clean the LSU, contact a service representative.

Toner specks	•	The paper may not meet specifications; for
		example, the paper is too moist or too
		rough. See page 5.3.
	•	The transfer roller may be dirty. Clean the
		inside of your machine. Contact a service
		representative.
	•	The paper path may need cleaning. Contact
		a service representative.
Dropouts	If faded areas, generally rounded, occur
	randomly on the page:

• A single sheet of paper may be defective. Try reprinting the job.

• The moisture content of the paper is uneven or the paper has moist spots on its surface. Try a different brand of paper. See page 5.3.

• The paper lot is bad. The manufacturing processes can cause some areas to reject toner. Try a different kind or brand of paper.

•If these steps do not correct the problem, contact a service representative.

14.13 <Troubleshooting>