Message

Meaning

Suggested solutions

 

 

 

Duplex Jam

Paper has jammed

Clear the jam. See

Open/Close Door

during duplex

page 14.6.

 

printing.

 

 

 

 

File Access

Login to the network

Change the server

Denied

server was

settings.

 

successful.

 

 

However, access to

 

 

the file on the

 

 

network server was

 

 

denied.

 

 

 

 

File Name Exist

The file name you

Enter a different file

 

have entered

name.

 

already exists.

 

 

 

 

File Name Over

The file names you

Delete unnecessary

Limit

can use are from

files.

 

doc001 to doc999.

 

 

However, all file

 

 

names are used

 

 

already.

 

 

 

 

Fuser Door Open

The fuser door is not

Open the rear cover

 

securely latched.

and close the fuser

 

 

door until it locks into

 

 

place.

 

 

For the location of the

 

 

fuser door, see

 

 

page 14.4.

 

 

 

Global Address

When the device is

Check the search ID.

Not Found

unable to locate the

 

 

given address of the

 

 

Global server.

 

 

 

 

Global Query Size

This is an error

There are too many

Exceeded

message and

search results. Refine

 

displays when the

your search by

 

global query size

entering more letters.

 

has been exceeded.

Contact a LDAP

 

 

Server administrator.

 

 

 

Global Server

When there is a

Check the

Auth Failed

authentication fail

authentication

 

while connecting to

account and

 

the global server this

password.

 

message displays.

 

 

 

 

Global Server

This error message

Try again.

Communication

displays when there

Contact a LDAP

Error

is a communication

Server administrator.

 

error between the

 

 

global server and

 

 

the device.

 

 

 

 

Message

Meaning

Suggested solutions

 

 

 

Global Server Not

When no global

Check the LDAP

Configured

server is configured,

server configuration

 

this message

settings.

 

displays.

 

 

 

 

Global Server not

When the device is

Check the LDAP

found

unable to find the

server address, The

 

Global server.

LDAP server address

 

 

is incorrect, or the

 

 

server has failed.

 

 

 

Group Not

You have tried to

Use a speed dial

Available

select a group

number or dial a

 

location number

number manually

 

where only a single

using the number

 

location number can

keypad.

 

be used, such as

 

 

when adding

 

 

locations for a

 

 

Multiple Send

 

 

operation.

 

 

 

 

[Incompatible]

The machine has

The received fax data

 

received a fax from

will be deleted.

 

which is registered

Reconfirm junk fax

 

as a junk fax.

 

setup, see page 10.2.

 

 

 

 

 

Invalid Server

The server address

Enter the correct

Address

you have entered is

server address.

 

invalid.

 

 

 

 

Line Busy

The receiving fax

Try again after a few

 

machine did not

minutes.

 

answer or the line is

 

 

already engaged.

 

 

 

 

[Line Error]

Your machine

Try again. If the

 

cannot connect with

problem persists, wait

 

the receiving fax

an hour or so for the

 

machine or has lost

line to clear and try

 

contact because of a

again.

 

problem with the

Or, turn the ECM

 

phone line.

 

mode on. See

 

 

page 10.1.

 

 

 

Low Heat Error

There is a problem

Unplug the power

Cycle Power

in the fuser unit.

cord and plug it back

 

 

in. If the problem

 

 

persists, please call

 

 

for service.

 

 

 

LSU Motor Error

A problem has

Unplug the power

Cycle Power

occurred in the LSU

cord and plug it back

 

(Laser Scanning

inches. If the problem

 

Unit).

persists, please call

 

 

for service.

 

 

 

14.7 <Troubleshooting>

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Image 84
Samsung SCX-6x22 Message Meaning Suggested solutions Duplex Jam, File Access, Denied, File Name Exist, File Name Over