Line error
Problem Check and remedy
LINE ERROR appears in
the display and/or a
transaction report is printed
out with COM. E-1, 2, 3, 4,
5, 6, or 7 in the NOTE
column.
•• Tr y the tra nsac tion again. If the err or per sist s,
check the following:
•• Chec k the hookup. The co rd from the TEL. LI N E
jack to the wall jack should be no longer than six
feet.
•• Make sure there are no mode m devices sharing
the same telephone line.
•• Chec k with the othe r party to make sure their fax
machine is functioning properly.
•• Have your telephon e line checked for line noise.
•• Tr y connect ing yo ur fax to a differ ent telephon e
line.
•• If the pr ob lem still occur s, you r fax mac hine m ay
need service.
Dialing and transmission problems
Problem Check and remedy
No dial tone when you pick
up the handset or press the
SPEAKER key.
•• Make su re the hands et cord is connect ed t o the
correct jack. See
Handset
in
Connections
in
Chapter 1.
Dialing is not possible. •• Make su re the power cord is proper ly plugg ed
into a power outlet.
•• Make su re that the teleph one line is pr oper ly
connected to both the TEL. LINE jack and the
wall jack.
•• M ake su re tha t the fax is set t o the cor r ect
dialing mode for your telephone line. See Option
Setting 7 in Chapter 8.
11.Trouble-
shooting
Problems and Solutions
75