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Problems and Solutions
The power is on, but no | ∙ Make sure that the receiving machine has fax |
transmission takes place. | paper. |
| ∙ Make sure that the telephone line cord is |
| plugged into the TEL. LINE jack, and not the |
| TEL. SET jack. |
| ∙ If the receiving machine is in manual mode with |
| no attendant, reception will not be possible. |
| ∙ If the receiving machine is not a Sharp model, |
| make sure it is G3 compatible. |
| ∙ Check the display for error messages. |
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| ∙ Pick up the handset and check for a dial tone. |
Nothing is printed at the | ∙ Make sure that the document for transmission is |
receiving end. | placed face down in the feeder. |
| ∙ Make sure that the fax paper is properly loaded |
| in the receiving machine. |
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A distorted image is | ∙ Noise on the telephone line may cause |
received at the other end. | distortion. Try sending the document again. |
| ∙ Make a copy of the document on your fax. If the |
| copy is also distorted, your fax may need |
| servicing. |
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Reception and copying problems
Problem | Check and remedy |
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| ∙ Make sure that the reception mode is set to FAX. |
The fax machine doesn’t | If you subscribe to a distinctive ring service, |
make sure that the Distinctive Ring function is | |
receive documents | set to the correct ring pattern. If you do not |
automatically. | subscribe to a distinctive ring service, make sure |
| that Distinctive Ring is set to OFF SETTING. |
| (See Distinctive Ring in Chapter 7.) |
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The power is on, but no | ∙ Make sure that the wall jack is connected to the |
reception takes place. | TEL. LINE jack, and not the TEL. SET jack. |
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The fax paper does not | ∙ The fax paper may be jammed. See Clearing |
come out. | Paper Jams in this chapter. |
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