Problems and Solutions
The quality of copies is | • | Any dirt or material on the scanning glass will |
poor and/or black spots |
| cause spots to appear on copies and transmitted |
appear. |
| faxes. Clean the scanning glass as explained in |
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| Chapter 8. |
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|
Dots appear at regular | • | The drum cartridge may be damaged. Replace the |
intervals on received |
| drum cartridge. |
documents and copies. |
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General problems
Problem |
| Solution |
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Nothing appears in the | • | Make sure the power cord is properly plugged into |
display. |
| a power outlet and the power switch is turned on. |
| • Connect another electrical appliance to the outlet to | |
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| see if it has power. |
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|
The machine does not | • | If a beep sound is not made when you press the |
respond when you press |
| keys, turn off the power switch and then turn it on |
any of its keys. |
| again several seconds later. |
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|
Automatic document | • | Check the size and weight of the document (see |
feeding does not work for |
| Transmittable Documents in Chapter 2). |
transmission or copying. |
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No reception occurs when | • | Make sure you have not run out of paper. |
polling is attempted. |
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| • | Make sure the transmitting machine is in automatic |
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| reception mode. |
| • | If the transmitting machine has polling security, |
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| make sure that your fax number has been entered |
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| both in your machine and in the transmitting |
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| machine. |
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