Problems and Solutions | Sharp UX-5000 specs

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PROBLEMS AND SOLUTIONS

	The printing paper does not come	∙ The printing paper may be jammed. See "Clearing Jammed
	out.	Printing Paper" in this chapter.
		∙ Make sure that the printing paper is properly loaded in your
		machine.
		∙ Make sure the power is on.

	The printing paper comes out blank	∙ Make sure that the document is loaded properly in the
	The printing paper comes out blank	feeder of the transmitting machine. Make a copy to confirm
	when you try to receive a document.	feeder of the transmitting machine. Make a copy to confirm
	when you try to receive a document.	the printing ability of your machine.
		the printing ability of your machine.

	The received document is faint.	∙ Ask the other party to send higher contrast documents. If the
	The received document is faint.	contrast is still too low, your fax may have a problem. Make
		a copy to check it.
		∙ The toner cartridge may need replacement.

	Received images are distorted.	∙ Noise on the telephone line may cause distortion. Have the
	Received images are distorted.	other party try sending the document again.
		other party try sending the document again.
		∙ If the other fax machine also has ECM, make sure this
		feature is enabled in both faxes (see Option Setting 9 in
		Chapter 5).
		∙ Make a copy of another document on your fax. If the copy is
		also distorted, your fax may have a problem.
		∙ The photoconductor drum may be damaged. Try a new
		drum cartridge.

	Dots appear at regular intervals on	∙ The photoconductor drum may be damaged. Replace the
	received documents and copies.	drum cartridge.

	No confidential transmission or	∙ Check the message in the display. See the next section,
	relay broadcast occurs.	"Display Messages".

8-2	TROUBLESHOOTING

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Sharp UX-5000 operation manual Problems and Solutions

Contents

UX-5000 UX5000U-FCC-2 UX5000U-INBU Important safety informationIntroduction Table of Contents Precautions before setting up InstallationUnpacking Checklist Installation Pull the old drum cartridge out of the compartment Installing the Printer CartridgesUX5000U-ISPC Its packaging Installing the Printer Cartridges Replacing the cartridges Close the printer cover Handset UX5000U-ISACAttachments and Connections Telephone line cord Trays Power leadAssembly and Connections Loading the paper cassette UX5000U-ISLPLoading Printing Paper Locks into position Loading the paper trayPush the pressure plate down until it Back. Grasp the hand hold on Close the original document in tray LetterLegal Place the paper in the tray If desired, attach a letter or legal Loading Paper Installation UX5000U-IPOP Initial SettingsInitial Settings Look AT the Operation Panel Look AT the Operation Panel Copy key Report keyBroadcast key Document key Redial key Step Press these keys Comments UX5000U-IPSNEntering Your Name and FAX Number Symbol list Entering Letters for Names Setting the Date and Time UX5000U-IPSD Storing Numbers for Automatic Dialing Chain Dialing for area and access codesUX5000U-IPAD Storing numbers Storing Numbers for Automatic Dialing Clearing numbers Making changes Storing Numbers in Group Keys Speaker Volume AdjustmentUX5000U-IPVA Handset Volume Adjustment Initial Settings UX5000U-BOPS Size and weightBasic Operations Sending Documents Sending Documents Dual accessOther restrictions If the memory becomes full Memory Retransmission Checking documents in memory To cancel a memory transmissionExample the transmission you want to cancel Enter the 3-digit memory number assigned to Width of your document Adjust the document guides toLoading the document Standard Optional transmission settingsResolution Light ContrastCover Sheet To send a cover sheet, press the Cover Sheet key Batch Page Numbering Example Normal Dialing UX5000U-BOSDDialing and transmission Press the Start key. Replace Direct Keypad DialingRapid Key Dialing Handset if you used it Speed Dialing Chain Dialing Press the → or the ← key to scroll Using the Search Dial keyPress the Search Dial key Through the names. Stop when Checking the telephone line status To cancel a fax transmission or receptionUsing the Redial key Redialing Receiving Documents Setting the mode of receptionUX5000U-BORD Auto reception Receiving Documents Hang up when Receiving appears in the displayManual reception Handset Substitute reception Number from which each document was Press the Copy key UX5000U-BOCYMaking Copies Press 1 to select Multi COPY, or Checking copy operations in memory Making Copies Redial UX5000U-BOVCMaking Telephone Calls Making Telephone Calls Basic Operations Broadcasting Special FunctionsUX5000U-SFBR Press the Start key twice Broadcasting using a Group KeyBroadcasting Transmission will begin Confidential transmission UX5000U-SFCOConfidential Operations Transmission will take place once the connection is made Confidential receptionConfidential Operations Programming the confidential passcode Clearing the passcode Printing out received documents Storing a relay group UX5000U-SFRRRelay Request Relay Request Relay Clearing a relay group Making a relay request Load the document Relay Broadcast Polling others UX5000U-SFPOPolling Being polled Memory polling Serial Polling using a Group Key∙ Memory Poll Mode will appear Press 1 to select SET Press 1 to allow polling to be done Turning Polling Security on and off Polling SecurityTo clear a document Storing and clearing fax numbers for polling permission Programming and clearing a System number Example keys Storing and clearing ID numbers for polling permissionEnter the number 4 digits with the numeric To the date and time display UX5000U-SFTI Timer OperationsInitial procedure Load the document Timer OperationsTransmission Step if the receiving machine does not have Polling Serial Polling Example Enter the appropriate relay group number BroadcastingRelay Request Otherwise skip this step Canceling a timer operation Timer Entering a batch program UX5000U-SFBTBatch Transmission Storing documents for transmission Clearing a document stored for batch transmission Entering and Using Programs UX5000U-SFEP Entering and Using Programs If you want the document to be sent from Enter the fax numbers of the machines to be Broadcasting Batch transmission Clearing a Program Key Press the Program Key Example Using a Program KeyPress the appropriate Program Key Entering Department Codes UX5000U-SFDCDepartment Control Department Control Accessing the machineTelephone billing UX5000U-SFAJ Anti Junk FAX UX5000U-IPDR Distinctive Ring Settings Optional SettingsAccessing the settings Option Settings Optional Settings Always Prints Never Prints 5 Error only Setting 13 Copy CUT-OFF Setting 20 Heater Mode Setting 25 Multi TTI Setting 22 Alarm VolumeSetting 23 Dial Mode Setting 26 Beep Length =006 Activity Report Printing OUT Reports and ListsPrinting out a list Explanation of headings Transmission errors Reception errors Relay Group List Timer listTelephone Number List Program and Group List Passcode ListOptional Setting List Confidential Reception List Batch Transmission ListDepartment Usage List Anti Junk Number List Transaction Report UX5000U-MAMA MaintenanceHousing Reading glass and rollers Maintenance Troubleshooting TroubleshootingProblems and Solutions Problem Check and remedy Problems and Solutions Display messages Messages and SignalsUX5000U-TSDM Audible signals Display Messages Clearing a jammed document UX5000U-TSCPClearing Paper Jams Clearing jammed printing paper Replace the drum cartridge, and then the toner cartridge Clearing Paper JamsCompartment Gently pull the paper out Specifications Specifications FCC Regulatory Information Sharp Transmitting documents Quick Reference GuideUX5000U-QRQR Quick Reference Guide Reception Mode Listing Mode Entry Mode Optional Settings Function key menu Program/Group Serial Polling Memory Mode Transmisión de documentos Guia DE Consulta RapidaUX5000U-ESQR Guia DE Consulta Rapida Modo de entrada Menú de la FunctionModo listado Ajustes opcionales Rapida-iii Rapida-iv Index Index Limited Warranty Sharp Electronics Corporation