Siemens PC 670 Display on the External Screen Does Not Appear or Scrolls, Mouse driver not loaded

Fault Diagnosis Release 04/02

6.3Display on the External Screen Does Not Appear or Scrolls

Cause/Remedy

The incorrect line frequency and/or resolution is set for the screen or the application program.

SExit from the application program. If the fault continues to occur after terminating the program, switch the monitor off and then on again following a wait of at least 3 seconds.

SAdapt the entries for the screen in the CONFIG.SYS file accordingly (on the hard disk).

SCorrect the settings for monitor/graphics in the application program.

SSelect the correct monitor driver for the application program.

6.4No Mouse Pointer Appears on the Screen/Display

Cause/Remedy

If no mouse pointer appears, it may be due to the following reasons:

Mouse driver not loaded

SCheck whether the mouse driver has been properly installed and is available when the application program is started. Please refer to the mouse or application program manuals for detailed information on the mouse driver.

Mouse not connected

SSwitch the computing unit off.

SCheck that the mouse cable is properly connected to the computing unit. If an adapter or extension cable is used for the mouse cable, check the plug in connection.

STurn your computing unit on.

Note

If the mouse pointer still does not appear following these checks and corrective measures, contact the technical service department.

6-4 Panel PC 670 Computing Unit, Equipment Manual