Appendix
Symptom | Possible cause and solutions | |
|
| |
You cannot connect to the | ◆ Check that you are using the right cable to connect | |
Internet. | ||
to the modem. Depending on the modem you are | ||
| ||
| using, the cable must have either straight or cross | |
| wiring. Please consult your modem operating | |
| instructions. The Ethernet cable supplied has | |
| straight wiring. | |
| ◆ Check whether the Auto Connect option has been | |
| deactivated (for PPPoE or PPTP connections). In this | |
| case, connections cannot be opened automatically. | |
| Select Auto Connect. Remember that this setting | |
| may lead to higher costs if you are billed on the time | |
| used. | |
| ◆ The connection may have been terminated | |
| manually with the Auto Connect option selected. | |
| – Open the connection manually using the Connect | |
| button again or | |
| – restart your router. | |
| In both cases, the Auto Connect setting will be | |
| active again. | |
|
| |
You cannot open a | The wireless network adapter is not using the correct | |
connection from a wireless | SSID. | |
device to the Gigaset SE505 | ◆ Change the SSID on the network adapter. | |
dsl/cable. | WEP encryption has been activated on the Gigaset | |
| ||
| SE505 dsl/cable but not on the wireless network | |
| adapter or it is using the wrong WEP key. | |
| ◆ Activate WEP encryption on the network adapter | |
| with the correct key. | |
| If you do not know the key, you will have to reset | |
| your router (see page 108). | |
| Warning: Please bear in mind that this will restore all | |
| configuration settings to the factory settings. | |
|
| |
The Gigaset SE505 dsl/cable | ◆ Make sure that TCP/IP has been installed and | |
or other PC's cannot be | configured on all the PCs on the local network. | |
reached by a PC in the | ◆ Check that the IP addresses have been properly | |
connected LAN with a ping | configured. In most cases, you can use the Gigaset | |
command. | SE505 dsl/cable's DHCP function to assign dynamic | |
| addresses to the PC's in the LAN. In this case, you | |
| have to configure the TCP/IP settings of all the PC's | |
| so that they obtain the IP address automatically. | |
| If you configure the IP addresses in the LAN | |
| manually, remember to use the subnet mask | |
| 255.255.255.x. This means that the first three parts | |
| of the IP address on each PC and the router have to | |
| be identical. The router also has to be configured as | |
| DNS server and as default router. | |
|
|
