Sony 500 Fixing problems

Step by step

Fixing problems

102

Fixing problems

Responding to error messages

Possible causes:

Station number is incorrect.

Possible reactions:

Enter correct station number.

Possible causes:

Locked function selected.

Possible reactions:

Apply to service personnel for authorization for relevant

function.

Possible causes:

Dialed a non-existent station number. Called phone is

unplugged.

Possible reactions:

Enter correct station number. Call this station again la-

ter.

Possible causes:

Dialed your own station number.

Possible reactions:

Enter correct station number.

Contact partner in the case of pro-

blems

Contact your service personnel if a fault persists for

more than five minutes, for example.

Invalid entry

Not authorized

Currently not possible

Invalid station number

Contents

Main Important information Trademarks Location of the telephone Product support on the Internet Contents Important information . . . . . . . . . . . . . . . . . . . . . . . . . .2 General information. . . . . . . . . . . . . . . . . . . . . . . . . . . .8 Getting to know your OpenStage phone . . . . . . . . .10 Basic functions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19 Enhanced phone functions . . . . . . . . . . . . . . . . . . . . 33 Programming the function keys . . . . . . . . . . . . . . . . 56 Displaying and assigning call charges . . . . . . . . . .63 Privacy/security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 More functions/services. . . . . . . . . . . . . . . . . . . . . . .72 Page General information About this manual Service Intended use Telephone type Speakerphone quality and display legibility Getting to know your OpenStage phone The user interface of your OpenStage 15 T OpenStage Key Module 15 Keys Audio keys Mailbox key and Menu key Navigation keys Programmable function keys S T R Peter Fox Destinations? Keypad Display Idle mode 13:15 MON 02.03.07 220870 f Mailbox Messages Text ? Voicemail Message from: Coco, Chanel Caller list Busy 21.02. 16:25 f 10168 PETER Program/Serv ice menu Basic functions Answering a call Answering a call via the handset + or -Raise or lower the volume. Keep pressing the key until Answering a call via the loudspeaker (speakerphonemode) Switching to speakerphone mode Switching to the handset Open listening in the room during a call Making calls Off-hook dialing On-hook dialing Dialing with DDS keys Redialing a number S Ending a call n Reject calls S Turning the microphone on and off S R Calling a second party (consultation) j Switching to the held party (alternating) Transferring a call Call forwarding Using variable call forwarding S j Using call forwarding no reply (CFNR) j j j j Using callback Storing a callback Accepting a callback Viewing and deleting a stored callback Enhanced phone functions Answering calls Accepting a specific call for your colleague j Using the speakerphone ^ Answering calls from the entrance telephone and opening the door ^ ^ j j Page Making calls En-bloc sending/correcting numbers j Using the caller list Dialing a number from the internal directory + or -Scroll to next or previous entry. j Using the LDAP directory (notfor HiPath50 0) j + or -Scroll to next or previous entry, Making calls using system speed-dial numbers Dialing with speed-dial keys j Talking to your colleague with a speaker call Talking to your colleague with discreet calling (not for HiPath50 0) Automatic connection setup (hotline) Assigning a station number (not for U.S.) Associated dialing/dialing aid During a call Using call waiting (second call) \ ^ \ Preventing and allowing call waiting (automatic camp-on) Turning the call waiting tone on and off Saving a number Parking a call 0 ... 9Enter the number of the park slot (0 - 9) and make a note 0 ... 9Enter the park slot number you noted earlier. Conducting a conference j \ Activating tone dialing/DTMF suffix-dialing j Transferring a call after a speaker call announcement in a group : j [ Send trunk flash (not for HiPath500) If you cannot reach a destination Call waiting (camp-on) Busy override joining a call in progress Using night answer ) j Programming the function keys Configuring function keys Overview of functions Page Programming a procedure key j *67 231 12345 Page Configuring repdial keys Page Displaying and assigning call charges Displaying call charges (not for U.S.) Dialing with call charge assignment Privacy/security Turning ringer cutoff on and off Activating/deactivating "Do not disturb" Caller ID suppression Silent Monitoring/Secret busy override (not for HiPath 500) Monitoring a room N j Trace call: identifying anonymous callers (not for U.S.) Locking the telephone to prevent unauthorized use Locking another telephone to prevent unauthorized use j Saving your PIN More functions/services Appointments function Saving appointments j Using timed reminders Sending a message Creating and sending a message j 0 ... 9Enter the code directly. j Viewing and editing incoming messages O Leaving an advisory message 0 ... 9Enter the code directly. j Deleting advisory messages Using another telephone like your own for a call Change number (exchanged phone/ move/relocate) j j Resetting services and functions (system-wide cancellation for a telephone) Activating functions for another telephone Using system functions from outside DISA (direct inward system access) j * j Using functions in ISDN via code dialing (keypad dialing) j Controlling connected computers/pro- grams/telephone data service 0 ... 9 ( ( 0 ... 9 Communicating with PC applications over a CSTA interface Controlling relays (only for HiPath 3000) 1 ... 4Enter the relay. Sensors (HiPath33x0/35x0 only) Paging persons (notfor U.S., not for HiPath 500) Using team functions Activating/deactivating a group call Page Accepting a call for another member of your team Ringing group Uniform Call Distribution (UCD) j Page Special functions in the LAN (not for HiPath 500) Leaving hunt group/group call Setting up "follow me" call forwarding Using night answer Ringing group Controlling relays (only for HiPath 3000) Opening a door Individual phone configuration Setting con trast Adjusting audio settings Adjusting the receiving volume during a call Adjusting the ring volume Adjusting the ring tone Adjusting the speakerphone to the room acoustics Language for system functions Testing the phone Phone functions, testing Differing display view in a HiPath 4000 environment (not for HiPath 500) Fixing problems Responding to error messages Contact partner in the case of pro- blems Troubleshooting Caring for your telephone Labeling keys Index A B C D E F G H I M N O P R S T U V W Overview of functions and codes * * * *85* Page * * * * * * Communication for the open minded Siemens Enterprise Communications www.siemens.com/open