Basic functions

Step by step

Callback?

Answer?

^

or

n

or

Using callback

You can request a callback if the internal station called is busy or if nobody answers. This also applies for external calls via ISDN exchanges. This feature saves you from having to make repeated attempts to reach the user.

You receive a callback

When the other party is no longer busy,

When the user who did not answer has conducted another call.

When configured (contact your service person- nel), all callback requests are automatically dele- ted over night.

Storing a callback

Prerequisite: You have reached a busy line or no one answers.

Confirm the option shown.

Accepting a callback

Prerequisite: A callback was saved. Your telephone

rings and "Callback: ..." appears on the display.

Lift the handset.

Press the key shown. The LED lights up.

Select and confirm the option shown.

You hear a ring tone.

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Sony 500 manual Using callback, Storing a callback, Accepting a callback