Requesting and activating a work time | Sony 500 manual

Using team functions

Step by step

N

UCD?

*403=Work on?

or

#403=Work off?

N

UCD?

*404=UCD night on?

or

#404=UCD night off?

N

UCD?

*405=Calls in queue?

Requesting and activating a work time

You can request/activate work time to ensure you have enough time to wrap up the last call. Your phone is ex- cluded from call distribution for a set period or until you log back on.

Press the key shown.

Select and confirm the option shown.

Confirm the option shown.

select and confirm the option shown

Turning the night service on and off for UCD

Press the key shown.

Select and confirm the option shown.

Confirm the option shown.

select and confirm the option shown

Display the number of waiting calls

Press the key shown.

Select and confirm the option shown.

Confirm the option shown.

90

Image 90

Sony 500 manual Requesting and activating a work time, Turning the night service on and off for UCD

Contents

Documentation Important information Trademarks Location of the telephone Product support on the Internet Contents Enhanced phone functions Displaying and assigning call charges Special functions in the LAN Using team functionsTesting the phone Not for HiPath 500 Service General informationAbout this manual Intended use Telephone typeSpeakerphone quality and display legibility Getting to know your OpenStage phone User interface of your OpenStage 15 TProperties of your OpenStage 15 T OpenStage Key Module Mailbox key and Menu key KeysAudio keys Navigation keys Programmable function keys Meaning of LED displays on function keys Keypad Idle mode DisplayIdle menu Mailbox MessagesVoicemail Caller list Busy Program/Service menu Program/Service Basic functions Answering a callAnswering a call via the handset Suggestions for using speakerphone mode Ending a call Switching to speakerphone mode Switching to the handsetMode Activating Deactivating On-hook dialing Making callsOff-hook dialing Dialing with DDS keys Redialing a number Ending a callDisplaying and dialing saved station numbers Reject calls Turning the microphone on and off Return to the first party Switching to the held party alternatingCalling a second party consultation Combine the calling parties into a three-party con- ference Transferring a call Using variable call forwarding Call forwardingDeactivating call forwarding Using call forwarding no reply Cfnr Deactivating call forwarding no reply Step by step Using callback Storing a callbackAccepting a callback Viewing and deleting a stored callback Deleting a displayed entryEnding retrieval Enhanced phone functions Answering calls Using the speakerphone Enabling and disabling handsfree answerback Speaking to visitors via the entrance telephone Opening the door with a code at the door Activating the door opener Deactivating the door opener Dialing entered/displayed numbers Canceling en-bloc sendingEn-bloc sending/correcting numbers Correcting numbers entered Displaying the call time Using the caller listRetrieving the caller list Dialing a station number from the caller list Dialing a number from the internal directory Entry you wish to dial appears on the screen Using the Ldap directory not for HiPath Result is displayed If no name is foundIf too many names are found Dialing with speed-dial keys Making calls using system speed-dial numbersConfigure a speed-dial key Suffix-dialing Talking to your colleague with a speaker call If you make a mistake Automatic connection setup hotline Assigning a station number not for U.S Dialing aid at the a/b T/R port Associated dialing/dialing aidDialing aid on the S0 bus Dialing aid from your telephone for another tele- phone Ending the first call and answering the waiting call Using call waiting second callDuring a call Ending the second call and resuming the first one Preventing and allowing call waiting automatic camp-on Turning the call waiting tone on and offSaving a number Parking a call Retrieving a parked call Adding up to five parties to a conference Conducting a conferenceIf the second party does not answer Viewing the conference parties Leaving a conference Ending a conferenceRemoving the Isdn central office party from the conference Activating tone dialing/DTMF suffix-dialing Consult? 80=Speaker call? Transfer? Send trunk flash not for HiPath If you cannot reach a destination Call waiting camp-onBusy override joining a call in progress Using night answer Configuring function keys Programming the function keysExample Programming the Shift key Overview of functions Saved function LED messages Trunk group key Programming a procedure key Step by step Configuring repdial keys Deleting function key programming Displaying and assigning call charges For the current callFor all calls and for the last call Dialing with call charge assignment Privacy/security Turning ringer cutoff on and off Activating/deactivating Do not disturb Caller ID suppression Silent Monitoring/Secret busy override not for HiPath Deactivating the telephone to be monitored Monitoring a roomActivating the telephone to be monitored Monitoring the room Locking the telephone to prevent unauthorized use Locking the phoneUnlocking the phone Locking another telephone to prevent unauthorized use Saving your PIN Saving appointments More functions/servicesAppointments function Deleting and checking a saved appointment Using timed reminders Sending a messageCreating and sending a message Viewing the transmission time Viewing and editing incoming messagesDisplaying and deleting messages you have sent Calling the sender Leaving an advisory message Deleting advisory messages Using another telephone like your own for a call Change number exchanged phone/ move/relocate Select and confirm the option shown Activating functions for another telephone Step by step Using functions in Isdn via code dialing keypad dialing Inputs in en-bloc mode Inputs in online mode Communicating with PC applications over a Csta interface Ending communication with the application Sensors HiPath 33x0/35x0 only Controlling relays only for HiPath Paging persons not for U.S., not for HiPath Paging personsAnswering the page from the nearest telephone You are part of a hunt group or call group Using team functionsActivating/deactivating a group call You belong to multiple groups Step by step Accepting a call for another member of your team Ringing groupRemoving all telephones in a call ringing group Uniform Call Distribution UCD Logging on and off at the beginning and end of your shiftLogging on and off during your shift Turning the night service on and off for UCD Requesting and activating a work timeDisplay the number of waiting calls Special functions in the LAN not for HiPath Leaving hunt group/group call Setting up follow me call forwarding Night answer on? Save? Night answer off? Ringing group =or j Opening a door Individual phone configuration Setting contrast Adjusting the ring volume Adjusting audio settingsAdjusting the receiving volume during a call Adjusting the ring tone Adjusting the speakerphone to the room acoustics Language for system functionsActivating/deactivating the ringer Testing the phone Phone functions, testing Differing display view in a HiPath Contact partner in the case of pro- blems Fixing problemsResponding to error messages Possible causes Troubleshooting Caring for your telephone Labeling keys Index Deleting 106 107 108 Overview of functions and codes UCD 110 111 112 Siemens Enterprise Communications